Meeting With Past Clients - Arizona Lending

By
Mortgage and Lending with AmeriFirst Financial Inc NMLS 145368 AZ BK #0013635 Equal Housing Opportunity AZ LO0911832 CA DOC213207

I had a great meeting yesterday with a gentleman I closed a loan for back in September of this year! It was a nice reminder that we really do affect people in a positive way.

When I first got the call from this client he was in a panic! He was an out of state buyer purchasing a second home here in Arizona. It was a short sale property that was scheduled for Foreclosure in 15 days. His currently lender was also from out of state and had been working on the file for weeks, when suddenly he realized he couldn't do loans in Arizona.    Satisfied Clients

He immediately sent all of his information to me so that I could begin working on his file. We ordered a rush appraisal, got all of the title work switched over and my lovely processor worked her butt off to get the loan into u/w just a few days later.

Eveything was going along great... the appriasal came in at value, the approval came in clean, the docs were signed, and we were ready to fund.......and then the selling bank decided to start playing games. Suddenly they said that they weren't going to recieve the payoff in time and that they were going to foreclose on the home. Doesn't that sound just like a bank. We have an accepted offer, a willing buyer, a capable lender, and they want to foreclose??? 

I would love to say that I pulled a rabbit out of my own hat here, but in truth it was the buyers agent (who I have worked with for years) that saved the day. As soon as she heard what was going on she immediately got on the phone with the assett manager. It turned out that getting on the phone was not as easy as it sounded, because she had just gotten out of town, and had no cell phone reception. She told us the story yesterday how she was driving all over the place with her phone out the window of her car praying for reception bars to show up! After she was finally able to get on the line with the assett manager she was able to get in touch with a manager that was able to review the file and confirm that our deal would be accepted.

Our client was so relieved! He is truly enjoying his home, thanks to the extra efforts by everyone involved. It is so easy to get wrapped up in the next deal and the one after that, but it is so important to remember that what we do has such an impact on those we help. I don't know about you, but I am hoping for many more of these appointments for next year!

Comments (10)

Nor Yeretsian
Envoy Capitol Realty Inc. - Toronto, ON
Envoy Capitol Realty Inc., Brokerage Toronto

A satisfied client is your best source of referral business going forward.

Thanks for the reminder Abdon.

cheers

Nor Yeretsian

Dec 31, 2010 09:26 AM
CA COASTAL ESTATES Lauren Selinsky Perez CRS
California Coastal Estates - Aliso Viejo, CA
"Your Real Estate Broker" #oclauren

Abdon, what a great ending.... It does matter how we do our job and communication is "KEY to success" in any relationship. Hope for much success in 2011!

Dec 31, 2010 09:28 AM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Abdon,

It is great to get together with clients to talk about the battles well fought, no? Happy New Year!

Dec 31, 2010 01:48 PM
Marc & Carey Maricopa
Solutions Real Estate - Maricopa, AZ
Home Bargain Planet

Interesting. The buyer agent was given permission to speak to the seller side, the asset manager? Or was your buyer agent also the seller agent in this case?

Dec 31, 2010 02:46 PM
Timothy George
Arizona Mortgage Rates - FHA Mortgage Loans in Arizona - Glendale, AZ
Arizona Mortgage (602) 492-6847

Nice post buddy!  You're da man!  Let's take our presence to the next step brother.  Let's show these agents how you and me have taught some friends (Reators®) how to make deals and get referrals using EpropertySites and ActiveRain.

Tim

Dec 31, 2010 04:40 PM
Dave Rosenmarkle
Highland Realty, Inc - Arlington, VA
33 years of providing fully satisfying service!

Knowing who to call and persistence. Very well done!

Jan 01, 2011 01:08 AM
Alivia Roberts
Keller Williams Realty Parishwide Partners - Monroe, LA
The Roberts Real Estate Team

thanks for sharing.

Jan 01, 2011 04:41 AM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

It sounds like a satisfied client who should be happy with all of his consultants.  Congratulations on working together to get it done.

Jan 01, 2011 05:40 PM
The Stewart Team - Abdon Stewart NMLS 213207
AmeriFirst Financial Inc NMLS 145368 AZ BK #0013635 Equal Housing Opportunity - Peoria, AZ
Real Professionals Helping Real People

Thanks for all the comments. Hope everyone is having a great week!

Jan 04, 2011 09:24 AM