Anyone ever wondered why listing agents ask for showing feedback? Anyone recognize the following feedback?
- Buyer not interested,
- Home didn't suit their needs
- Love the house but they don't want to spend that much
And I'm sure you can find more of those, not to forget the agents that just don't give any feedback at all. In a positive view you can say that these agents have figured out that it's better not to say anything than fairly useless information.
In this day and age with the market as it is, it becomes more and more important to give GOOD feedback. As a group of professionals (if we can call ourselves that), we depend on each other to get homes sold. I regard it as a professional courtesy to give the best feedback possible so as to help the listing agent sell the home. If the home is cluttered, say so. If the home needs paint, say so. If you, the agent, feel the home is overpriced, say so. If you feel that the home needs updating, be specific.
We are all so busy that we just don't have time to help others by giving good feedback, NOT. When you treat this as a business,giving good feedback is part of it. You'd be surprised how that will help building your image as well. I'd rather negotiate a contract with someone I know is knowledgeable about what the possible shortcomings are to a home than with someone who is ignorant as to why certain homes are priced the way they are and takes a general approach to market prices.
Sure it is important to have the buyers' feedback as well. But please give us the courtesy of getting yours as well. After all, you are the professional, right?
As an industry we all benefit from helping each other. As I have heard it described: "Get by giving"
In todays world, a lot of sellers get to read the feedback directly as it is given by the showing agent. If they wanted to change agents, who do you think they'd pick? The one that gave constructive feedback or one of the ones in the examples above?
It may not yet be too late to add another resolution for 2011: I will give constructive feedback on every home I show so as to help the seller and the listing agent get a good picture of the competitiveness of the home in the market, in the process learning myself a great deal on what is important when selling a home.
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