We all just need a little help sometimes

By
Real Estate Broker/Owner with Respect Realty LLC 200311024

Yesterday, while standing guard at my company's condo conversion project, another agent came in with a buyer that had the check book out, had signed all the papers, and then the buyer started to get cold feet.

As a buyer's agent on this project, I get no gain if another agent brings in a buyer. But, I saw this agent had done everything right, but the buyers' remorse started to set in early! So, I decided to interject and say how much I love living here, and how our kids were making a lot of friends, and my parents were teachers at the local grade school.

Photo courtesy of Woodsy

This seemed to have calmed the buyer down and they continued with putting the offer in and I got a thank you as the agent drove past me when she was leaving. This agent had done such a good job and I knew that once the buyer had moved in they would be happy. Would I have been happier had the buyers been mine and I was getting the commission check? Well yes, but I'm in the business of helping people and I saw another agent that needed help.

Would you have done the same thing? I feel that our business has gotten a bad rap from the media and if I can help dismiss that stereotype one buyer at a time, I plan to do it! Yes, we do have agents out there that would do anything to stop a sale that could negatively affect their pocket book, but I'm hoping those agents will be weeded out over the next couple years and we can get back to a business that the public admires and looks to for advice instead of a necessary evil. Are you doing your part?

 

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Rainmaker
109,135
Debbie White
Southeast Alaska Real Estate - Juneau, AK

We all do better working together.  That agent will always have a kind word to say about you.  Hopefully the next time you can each have a part in the transaction! 

Sep 16, 2007 02:15 PM #1
Rainmaker
153,336
Amanda Evans
DFW Living - Fort Worth, TX
Real Estate Broker - Fort Worth Texas
Good job!  I hope you are properly thanked.
Sep 16, 2007 02:21 PM #2
Rainer
130,414
Al Maxwell
Keller Williams - Marietta, GA
Real Estate Agent
I definitely think that you did the right thing. First of all, buyers sometimes need a gentle encouragement to move forward PLUS, you gave a sincere endorsement of the area.
Sep 16, 2007 02:37 PM #3
Ambassador
3,635,043
Patricia Kennedy
RLAH Real Estate - Washington, DC
Home in the Capital

Todd, I remember an old Tommy Hopkins trick, and I've been known to use it.

Every buyer gets buyers remorse at some point in the transaction.  Hopkins recommends having little manila envelopes about 1 1/2 by 3 inches filled with "Buyers Remorse Pills"  aka, M&Ms.  Tell the buyers that every person who has ever made an offer on a piece of property wakes up in the middle of the night with the "What was I thinking?" syndrome.  Take two with water.  I now give them out to first time buyers making offers.  It works most of the time.

Good luck with these guys 

Sep 16, 2007 02:59 PM #4
Rainer
27,874
Darrel Quebedeaux
Evergreen Realty & Associates Inc. - Newport Coast, CA
Todd, you can never go wrong for doing the right thing.  In this case you did the right thing, I wish others will follow suit and make such a wise choice when they are given the opportunity to do so.
Sep 16, 2007 06:51 PM #5
Ambassador
2,075,816
Respect Realty LLC
Respect Realty LLC - Milwaukie, OR
Brokers - Oregon / SW Washington Real Estate

Amanda - Having great new neighbors will be enough thanks for me. I've had a shortage of those in the last couple of years.

Al - The other agent realized that and was very grateful!

Patricia - I do something very similar. If these were my clients I would have pulled out the buyers remorse pills. Also known as happy pills to my wife on those not so fun days in life!

Darrel - I'm hoping more and more agents will start to help each other. In these times we all need a little help every once in a while. Lord knows the media isn't helping us!

Sep 17, 2007 07:10 AM #6
Rainmaker
297,815
Kathy McGraw
CELLing Realty - White Water, CA
Riverside County CA Real Estate

Todd,

I would have expected nothing less of you. 

Last Thursday a lender and I were talking about teaching some agents in this area about blogging...AR in particular, and decided to hold a small workshop.  I asked many different agents what types of training they received, and what they knew about WEB 2, and one of them said " What's that?"

Anyway, I decided to invite ALL the local agents, all my competitors, as I felt/feel this is in all our best interests-including the public.  Later I was asked why in the world I would help anyone else, and why would I show them what has taken me so long to learn?????

My answer: Because it helps ALL of us.......and isn't that what we do every day here on AR, we share our knowledge and experiences......

Sep 17, 2007 08:50 AM #7
Ambassador
2,075,816
Respect Realty LLC
Respect Realty LLC - Milwaukie, OR
Brokers - Oregon / SW Washington Real Estate
Kathy - I'm not surprised about you doing what you did either. Now, the fact that you didn't do it in a 3rd world country why saving orphan children at the same time does surprise me.
Sep 17, 2007 08:53 AM #8
Rainmaker
297,815
Kathy McGraw
CELLing Realty - White Water, CA
Riverside County CA Real Estate

Todd,

Ahhh but in that 3rd world country I was barely learning Web 1... But I did share many other things :) :) It's amazing to me that the more we give, the more we receive.........

Sep 17, 2007 09:02 AM #9
Rainmaker
316,051
James Downing - Metro DC Houses Team REALTORS®, CRS, GRI, ABR,MRP, MilRes
Real Living | At Home - Washington, DC
When Looking to Buy or Sell - Make the Right Move

Love the remorse pills idea.. off to CVS to buy M&M's ...

Todd- It's all about KARMA... you will get back what you deserve... good job.  I agree we have some 'bad seeds' out there' hopefully they will get out of the business soon.

Sep 17, 2007 02:32 PM #10
Rainer
11,506
Nicole Garner
Not Available - Tigard, OR
I think that we should always lend a hand and work together. I think that it is crucial that we all can get along. Bad seeds never bloom they just pass on, as for the good ones they just keep coming back more radiant each and every time.
Sep 17, 2007 03:42 PM #11
Rainer
49,550
Portland Oregon Real Estate | Alecia Barnes - Broker
Portland, OR

Todd-

You did a great job, and I believe that no good deed goes unrepaid.

Sep 19, 2007 10:43 AM #12
Ambassador
2,075,816
Respect Realty LLC
Respect Realty LLC - Milwaukie, OR
Brokers - Oregon / SW Washington Real Estate

James - Let us hope they are out sooner than later!

Nicole - Very well said!

Alecia - Long time no see! Miss ya! Hope everything is going good for you!

 

Sep 20, 2007 04:56 AM #13
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