Professional courtesy

It's not a size issue.  The big brokers are just as bad as the small ones at giving feedback.  Why in the world Realtors feel it's okay to blow off other Realtors is beyond me.  I respond EVERY time to feedback requests and give honest feedback.

Justin, I'm with a national name brokerage and I have the same problem, so don't think it's that you're an independent.  It's just that courtesy, period, has gone by the wayside, it seems. 

 

Feedback requests are hard to get from other agents...I almost ALWAYS provide some sort of feedback when asked.  What I do is have a signature made up in outlook for each of my listings...when Showing Value shows who has shown it I will then pop them an e-mail requesting info.  I prefer to answer requests for feedback the same way but it's not always possible.  Many agents feel they are 'too busy' request for or give feedback.  All you can do is tell your seller that you've left a couple messages for the buyer's agent and have received no feedback and thus you have to assume there is no interest!

I don't agree with you on the big name stuff.Courtesy has nothing to do with whether you are with a franchise company or not.Some agents unfortunately just feel they are above certain things..or just don't have time to respond.It is unfortunate.

We are an independent company...and I LOVE it!Continued success to you and your independent company!

Some agents do not follow the common courtesy of feedback associated with showings. It really has nothing to do with whether you are a franchise big company or a small company. There are, as in every occupation, good agents and not so good agents.

Good Post Justin -we always give feedback because we would want it (Golden Rule). Common Courtesy & Common Sense, however, are no longer Common :(

Justin, it's not you, it's the showing agents.  I will say that I try to give feedback on all my showings, but I have had instances in the past where I've gotten busy and forgotten to give it.  Now I will say that if I'm contacted, I make it a point to get back with the agent.

I know there are some agents who feel like they shouldn't have to give feedback.  I know I've read a blog here before that discussed this issue.  I'll try to find it.

Here it is.

I don't know if it has anything to do with the size of your brokerage - i have trouble getting some agents to respond about ANYTHING - even OFFERS on their listings!!!  C'mon, people!  Sometimes I wish it were harder to be a realtor to weed out the fly by night agents who give us all a bad name.  If they can't click "reply" and say "too small" and click "Send" something is wrong!!!

Agreed with Brett to - on a busy weekend when i should 25+ properties it is sometimes hard to remember them all and get back to everyone but - if they request feedback, make the effort because you'd appreciate the same!

Justin,

I worked for an independent, then a large corp, and have been Broker at an independent for 7 years now. Here's what I've learned- In every profession there are a range of skill levels from excellent to poor. In an appreciating market, some agents are in for the quick buck, as soon as there is a downturn they drop out. Showing feedback is a tough one, as there was a recent lawsuit where the buyer said something negative about the house,their agent gave that as feedback to the listing agent- then a few months later the buyers decided to purchase the home. The sellers countered at full price-the buyers accepted and at the closing table the sellers tell their attorney (in front of the buyers) that they would've sold for less-but were upset over the feedback. Lawsuit City! I have instructed my agents that If the showing agent doesn't bring in an offer-then you've got your feedback; and when asked for feedback they should say "thank-you for the showing, I will let you know if my buyer has any further interest"

Justin- I don't believe it has to do with the size of your brokerage.  I have difficulty receiving feedback from showings.  And our showings system generates an email for feedback, which is ignored.  It is unfortunate, but it appears to be the way of the world.   I make sure to send feedback at the end of my day on any showings I have had & if I have missed one & get the call, I make sure to return the call. 

Justin,

I know the feeling.  I work for a one office company and I have had the same thing happen to me from both a big name company realtor and also the small company like myself.  I also find it disrespectful.  If an agent calls and asks for feedback I respond to that.  I believe it is professional courtesy.  Good Luck with that.  Thanks for venting.