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Um? ... Filing Your Nails at the Closing Table is probably not recommended Mrs Agent !?!?!?

By Sheldon Neal

Real Estate Agent with Bergen County, NJ - RE/MAX Real Estate Limited

January 24, 2011 03:54 PM

Oh Boy!

You would think that in this market and economy, where every client is more valuable than ever, that every Realtor would be completely aware of their actions, so they dont give a bad impression right ??

Then why do I continue to hear from friends and associates that some Realtors are still acting in the most Bizarre ways ????

Last week I heard from a fellow Realtor that she was at a closing in the afternoon, and the Sellers Realtor was there and CLEARLY showed sign after sign that she just couldnt be bothered to be there. She was obviously only there to pick up her Commission Check !

Apparently she showed up late, chewing gum, complained that the transaction 'took so long' and that she was relieved that they were "Finally at the Closing Table" - then proceeded to sit down, chomp her gum and TAKE OUT HER NAIL FILE AND START FILING NAILS IN FRONT OF BOTH ATTORNEYS, THE OTHER REALTOR - AND BOTH SETS OF CLIENTS !!!!

ARE YOU KIDDING ME !!!!!

... not surprisingly, the Buyers Agent felt she was extremely unprofessional, and whats worse, her CLIENTS were left with an unprofessional impression of that agent !

I also had communication recently with an Agent who constantly *sighed* every time I called her to check in or ask a question (and I had a terrific Buyer for her listing). What was worse, was that she TWICE promised to find an answer and call me back, and never did.

... fortunately my buyers found a better home, and that Agent's listing is still available ...

This is not the time for lackluster impressions folks !

Honestly, filing your nails at a closing ????

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>> Dont miss other upcoming blog entries from "ThatBritishAgent" !

Sheldon Neal is a Full Time Realtor® with RE/MAX, specializing in Homes For Sale in Central and Northern Bergen County, NJ.

Sheldon is also a proud Bergen County resident !

If you are looking for Bergen County Realtors, call local expert Sheldon Neal for all your Bergen County
Buying & Selling needs !
Sheldon Neal ~ RE/MAX REAL ESTATE LTD.
cell: 201-481-2891 201-481-2891 201-481-2891 201-481-2891
email: SheldonNeal@remax.net
website: www.SheldonNeal.com

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Dawn Marie Anderson

John R Wood Island Real Estate Inc 239.410.7677 - Sanibel, FL

Broker Associate, GRI, SRF

I had a listing that sold and the selling broker did not show up for the closing. Her customer is now my customer. He contacted me about a year later and asked me to be his agent. He knew how I worked my business and said he was impressed.

Jan 25, 2011 11:02 AM

Bob & Carolin Benjamin

Benjamin Realty LLC - Gold Canyon, AZ

East Phoenix Arizona Homes

Wow -- she really had no respect for anything did she -- we have all seen them however.

Jan 25, 2011 11:13 AM

Anna Tolstoy

Coldwell Banker Residential Brokerage - Natick, MA

Sheldon, I remember a long while ago there was a rant on "best of craigslist" about filing nails on Amtrak Train. There was a line that went something like "And when something you just clipped off your thumb lands on my sleeve, you casually say Aw, sahwrry - that's still not OK!". Why on earth would you do that at a closing table...

Jan 25, 2011 11:14 AM

Mary Douglas

United Country Ponderosa Realty, Red Feather Lakes, Colorado - Red Feather Lakes, CO

REALTOR, Red Feather Lakes, Colorado

Not the way I would want to be remembered, Sheldon! Lots of people have different opinions about closing table etiquette - but certainly no one would think filing your nails is ok...well, except for one! :-)

Jan 25, 2011 11:22 AM

Yolanda Hoversten

Self Employed - O'Fallon, IL

Referrals for O’Fallon, IL & the Metro East

This behavior is too bizarre for words. How do they end up with listings?

Jan 25, 2011 11:24 AM

Michael Simcock

Coldwell Banker (Elk Grove, CA) - Elk Grove, CA

Elk Grove, CA Realtor 916 425-1084

I am guessing that she will not be getting an referrals from this transaction.

Jan 25, 2011 12:25 PM

Dawn Maloney

RE/MAX Trinity Northeast Ohio Real Estate Specialist - Hudson, OH

330-990-4236 Hudson & Northeastern Ohio

Words fail me.

Jan 25, 2011 12:31 PM

Cheryl Ritchie

RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD

Southern Maryland 301-980-7566

Uh oh, those are some awful stories there. The agents were not thinking about the apearances of their behavior. Let's hope it was just an off day.

Jan 25, 2011 01:45 PM

Christine Donovan

Donovan Blatt Realty - Costa Mesa, CA

Broker/Attorney 714-319-9751 DRE01267479 - Costa M

WOW! Maybe she has so much to do, she just can't be bothered to show her enthusiasm and professionalism? LOL

Jan 25, 2011 02:09 PM

Cameron Wilson

Labrum Real Estate - Murrieta, CA

The Short Guy - Murrieta,Temecula,Menifee Californ

It takes all kinds to make the world go round but with this type of market even pretending to be a professional helps. Maybe she was supposed to be at her real job.

Jan 25, 2011 02:18 PM

Margie Kopp Sorrell

Coldwell Banker Lake Oconee Realty and Lake Country - Greensboro, GA

Lake Oconee Real Estate

She should have held off and used her commission check to go get a manicure!

Jan 25, 2011 03:09 PM

Heather Chavez

Second Self Virtual Assistance - Caldwell, ID

Real Estate Virtual, Assistant (928) 692-3235

Maybe this is a leftover of the "houses practically sell themselves" era, when agents didn't have to "sell" so hard, Sheldon. This is DEFINITELY NOT those times now. Even if it was, why would you want THIS to be the impression anyone is left with?

Jan 25, 2011 03:46 PM

Leslie Ebersole

Swanepoel T3 Group - Saint Charles, IL

I help brokers build businesses they love.

We need to teach table manners to carry agents through 4 hours closings. I listen to sports news on the way to closings that have a bunch of men so that I can make appropriately intelligent noises at the right times.

Nail filing? Awful.

Jan 25, 2011 03:58 PM

Brandon & Grace Yee

Chase International - South Lake Tahoe, CA

Lake Tahoe Real Estate

Hi Sheldon,

That's pretty bad. I think we all have to be aware of our environment. If it's not appropriate then you shouldn't do it.

Cheers from Lake Tahoe,
~Grace Yee

Jan 25, 2011 08:04 PM

Kimberly Brandon

Smart Moves Real Estate - Venice, FL

Broker/Owner

Well the up side to this market is another year like this should week most of the unprofessional agents out.

Jan 25, 2011 10:42 PM

Laura Reilly

Real Living Real Estate Professionals - Redding, CA

Home Sales Realtor - Short Sale Team Member - Redd

Stop it! That is outrageous..

Jan 26, 2011 02:18 AM

Sheldon Neal

Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ

That British Agent Bergen County NJ

Kristi ! It hurts us all when Realtors act this way !

#22 ! Yup And they just dont get it !

BoB ! Isnt it bizarre ! I am watching my every move at all times !

Jon ! The whole 'sigh' thing is a major no-no. I hear you that some people dont do it intentionally, but perception is reality !

Chrissi ! So true - happens everywhere !

Ilyce ! I hope so ! The problem is that many of these people dont ever think it's their fault ! They dont think they did anything wrong ! ... Oh Well ! More clients for us !

Jan 26, 2011 03:09 AM

Andi Grant

310-508-4354 | FirstTimeHomeBuyerRealEstate.com - Los Angeles, CA

Helping 1st time buyers and home sellers in LA!

Great post Sheldon! I've been on a Realtor professionalism kick lately myself after coming across some doozy/floozeys as well.

Jan 28, 2011 10:44 AM

Kate McQueen

Realty Associates Texas - Cypress, TX

Tailored service for your real estate needs!

And it's not only real estate professionals that forget how to behave. Yesterday I had jury duty and was paneled for a murder trial. The woman sitting next to me let out an INCREDIBLY LOUD belch and then said, "Glad it didn't come out the other end!"

I let out a GASP and the DA looked over at me, didn't even notice the lady with indigestion.

Feb 01, 2011 02:15 PM

Sheldon Neal

Bergen County, NJ - RE/MAX Real Estate Limited - Maywood, NJ

That British Agent Bergen County NJ

Kate ! HAHAHAHAAHA ! Sorry to laugh but that is hysterical !!!!

Andi ! lol its amazing how many of them are still around 'playing' at being a Real Estate Agent !!

Laura ! Its twue its twue !!!

Kimberly !Lets Pray for that !

Grace ! Yes exactly! You never know who is listening or when you may run into them again !

Leslie ! You are a smart cookie !!!

Heather ! You could well be right ! And I cannot imagine why someone would want to leave that impression either !It's truly unbelievable !

Margie ! Haha ! Good point !!

Cameron ! LOL !Now THAT is quite plausible ! She would be even MORE of a disgrace if she was full time !!! Cheers !

Feb 01, 2011 03:20 PM

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