The BIG Game, Not The Superbowl.
The Sunnyside Stars vs The Lewis and Clark Wildcats
Monday night ball! My 10 year old daughters first endeavor into after school sports, 5th grade girls basketball. After finding a somewhat reluctant coach the girls had one practice and then it was off to the BIG first game of their lives.
Now before it sounds like I'm giving the Stars coach a bad time I want to say that I am very thankful that he stood up to the challenge and did his best with the girls. He seems to be a terrific guy and I can say he handled my hyper sensitive, often crying (during the game) daughter well. He gave her way more playing time then I myself would have. I also want to say I've never played basketball, ever, so I was no help to my little girl.
The problem was this, Tina and many of the girls had never shot, dribbled, or even watched a basketball game in their little 10 year old lives. It was very obvious only a couple had a clue, at least that was the case with the Sunnyside Stars. The Wildcats on the other hand had a coach who had worked with the team a bit more and he yelled out instructions from the bench (not in a mean or obnoxious way). The Stars got more coaching from a sympathetic referee then from the coach (but again the coach was a nice very careing guy). The final score was the Wildcats 50, the Stars 8.
When you work with first time home buyers what kind of coach are you? Are you letting them know what to expect, how the other team is going to joy in taking them to the cleaners if at all possible? Have you coached them on offers, counter offers, and counter counter offers? Have you given them a game plan and even a back-up plan before the first offer is made? Are they learning more from the lenders and the home inspectors then from you, like my daughters team was better coached from the referee then the coach himself? First time home owners deserve the best you have to offer, not sympathy and condolences, you have to get out there and teach them how to take charge of their own destination, home ownership. Are you keeping in touch with them, like the Wildcats coach yelling from the bench, or do they feel like they are out there all alone, without a clue, hoping they don't get clobbered 50 to 8?
Inform and get personally involved with you first time homeowner clients. They hired you as their coach, show them they made a wise choice.