The Closing Table......That is where I get paid for all the hard work I have done. In my opinion, if you are reaping the benefits of the sale, I feel you should be at the closing. (no I do not mean the appraiser, home inspecter etc.)
I do expect to see both the Realtors, and the loan officer. If I am on the buyers side, I did not write the mortgage and if there is a question with the loan, I am looking to the individual who structured the loan to be there to answer any questions.
I would also think that the loan officer would see this as an opportunity to meet the other Realtor face to face if they have not already and take the opportunity to make a good impression.
I am attending a closing tomorrow where the LO is out of town, she did not bother to tell me, I found out via an "out of office reply" to an email I sent. There is a question about a fee, guess what, I did not do the loan, my client picked the LO because she was from his bank.
So I called the "assistant" to ask who would be attending the closing, she said, "we never attend closings" I was very disappointed. The LO I recommend attends all closings and shows up with a gift for my buyer. The LO has gotten deals from the other Realtor because the LO was dressed in a suit and tie and was there to explain any question the buyer had.
I believe in delivering World Class Service, or am I just old school?