Deobrah's blog below makes a very good point. Lock boxes are also an opportunity to identify that the person who left the message that they are a REALTOR and plan to show your home tomorrow between 2pm-4pm is the person they say they are. In today's technology, homes are visible on every public website known to man; that's our job. And yet how do we make certain that the next individual that crosses your threshold is who he/she says they are. How are we most certain? Yes, by the use of the lockbox. Anyone can print cards that say they are a real estate agent, but there are only those that are members of the local association that have an access key or code or whatever the MLS deems is the secure method of accessing that lockbox. Further timing that lockbox for hours that make the seller more comfortable are typically available in many markets. this isn't just about your convenience. This is about your safety, not to overlook the safety of your agent.
Dear Deborah, I know that you have said that it is important for us to have a lock box on our home while it is listed in Nampa Idaho? We aren't sure that we feel comfortable with this. Can some one come in at any time? Anxious Seller Selling a house
Dear Anxious Seller, When you have your home on the market for sale it is very important that we work together to make your home easily accessible for potential buyers.
Having a lockbox is actually safer for you as a home seller. Our lock-boxes are very high tech! As your Realtor I will have to opportunity to download a list of who has shown your home. With this list I will be able to call the Realtor to get feedback. If a door is left open or lights are left on I will be able to follow up with that agent to prevent this from happening in the future.
As an agent we work with a certain protocol regarding showing property. We typically try to give sellers 24 hour notice when we want to show property. As agents we know that sellers need time to straighten up their homes, take care of pets or children. Sometimes we are not able to give as much notice. We will set the lockbox so that the code will not work during later evenings and early mornings! I can't imagine a Realtor showing a home in off hours but just in case we will set the timer.
It is ok to say "now is not a good time" However if you do this you may lose a buyer for the home as a lot of times an agent will not reschedule another showing. Remember there are many homes on the market so you have a lot of competition.
As a rule most agents will schedule a showing with in a certain time period. If the agent cannot make that appointment they will typically call to cancel the appointment. Some agents however do not call to cancel! I wiil apologize in advance for that type of behavior!
Together we will work to make showing your home as easy as possible! We want this to be an enjoyable experience!!!
Your Next Realtor,
Deborah Byron Leffler
Deborah Byron Leffler SFR, PMN "The BZYBEE REALTOR"
Keller Williams Realty Boise
Serving All of Boise, Nampa, Meridian, Eagle, Caldwell, Marsing, Wilder, Homedale and Middleton