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THE FTC AND MARS – ARE REAL ESTATE AGENTS INVOLVED?

By
Real Estate Attorney with THE ZARETSKY LAW GROUP - Board Certified Real Estate Atty and AUTOMATED LAND TITLE COMPANY

The Question - Are Real Estate Agents Furnishing MARS?

The issue regarding real estate agents and the new FTC MARS Rule (as in Mortgage Assistance Relief Services) is that there is no clear cut rule.  The Commission states in footnote 126 of the Rule that an exemption for real estate agents is not necessary because real estate agents customarily assist consumers in selling or buying homes and perform functions such as listing homes for sale, showing homes, and finding desirable homes for consumers.  Although the Commission realized that these services may be performed when a home is in foreclosure or will be a short sale, those circumstances do not change the "traditional character" of what services the real estate agent is performing. (see page 75102 for the footnote).

MARS Casts A Wide Net -

That being said, the Commission also states that the interpretation and application of the Rule is very broad.  A Mortgage Assistance Relief Service ("MARS") is any service, plan or program, offered or provided to the consumer in exchange for consideration, that is represented, expressly or by implication, to assist or attempt to assist the consumer in negotiating a modification of a dwelling loan that reduces the amount of interest, principal balance, monthly payments, or fees; stopping, preventing or postponing a foreclosure or repossession,; or obtaining one of several other types of relief, i.e.: forbearance or repayment plan, extension to cure a default, reinstate a loan or redeem a property; a waiver of an acceleration clause or balloon payment; a sort sale, deed in lieu of foreclosure or other disposition of the property except a sale to a third party that is not the loan holder)  to avoid delinquency or foreclosure.  Further, the Commission states, ". . . Sec 322.2(i) is intended to apply to every service MARS providers offer, expressly or by implication, for the purpose of obtaining loan concessions, avoiding foreclosure or saving their homes."

Confusion

When The Real Estate Agent Is Not a MARS Provider -

Several commentary entries to blogs are saying that a real estate agent is exempt because the agent is involved in the sale to "a third party that is not the loan holder."  Others are saying that the real estate agent is providing MARS services and subject to the Rule if they are in any way negotiating with the lender.  I believe that the Rule does not apply to the real estate agent, but only when the other incidentals to the sale do not include a short sale or a foreclosure in progress.  In other words, if the sale is a traditional sale and only traditional sale services are being rendered, the Rule does not apply to that transaction as far as the real estate agent is concerned. 

The Rule specifically states that it is intended to apply to every service MARS providers offer, expressly or by implication, for the purpose of obtaining loan concessions (ie a short sale), avoiding foreclosure, or saving the owner's home. 

If an agent is handling a short sale and contracts with a short sale negotiating entity (title company, negotiating company, etc) to do the negotiating, or the real estate agent does the submission/contact of the short sale package with the lender, the real estate agent is performing MARS services and is subject to the Rule.

Do you as a real estate agent advise the client not to pay the mortgage?  If you do, that is a violation of the Rule and such a statement must include specific disclosures set forth in the Rule.  Also by giving that advice, you are squarely being subject to the Rule because (1) you are providing MARS defined advice and (2) you are receiving or have the expectation to receive consideration as a result of the advice.

Now I Am Very Very Confused!

As a corollary, as stated in the Commission's commentary, "...if an otherwise exempt mortgage broker is providing a loan refinancing ... as a means for (a homeowner) to save his home from foreclosure, then the mortgage broker is providing MARS and the Rule covers this conduct."  I find this statement to be a point of significance to real estate agents because applying this model to a real estate agent, if the home has equity but the mortgage is none-the-less in foreclosure, then the real estate broker is providing MARS and the Rule covers this real estate agent conduct.   I know this seems harsh, but look at the comment yourself on page 75102, middle column, 2nd full paragraph) Section 322.2(i) b.  It seems to me that this comment and its corollary are in direct conflict with the statement in footnote 126, making the statement in footnote 126 suspect that the circumstances in that footnote must be such as to be very constraining to the traditional services of a real estate agent even if the property is in foreclosure.  Perhaps the Commission's thinking was that a mortgage broker seeking to refinance the home is different because the result being sought between a mortgage broker's refinancing (the client keeps the home) is different than the real estate agent's sale (the client sells the home).  This will need some discussion and clarification.

Remember "Traditional" Real Estate Agent Services?

I think the Rule's language and commentary as discussed by the Commission applies to real estate agents that do anything more than traditional buying and selling services for their clients.  If an action undertaken by the agent is something that would not occur in a traditional real estate transaction (in other words, if the agent is working with a short sale negotiator or does the short sale negotiations itself, or if the agent is receiving a fee that it would not receive in a traditional sale because it is providing some non-traditional service - as in some agents collecting a special yet nominal "short sale fee"), then the agent is providing directly or indirectly MARS provider services and the real estate agent is subject to the Rule.

The problems that were discussed in this writer's previous blogs have been addressed in the new Rule. (AGENT PAYS FOR ATTORNEY - THE CONTINGENT SHORT SALE ATTORNEY FEE AND CONFLICT OF INTEREST ; DISTRESSED HOMEOWNERS DEFRAUDED BY ATTORNEYS - EXPOSED IN CALIFORNIALOAN AUDITS - FORECLOSURE DEFENSE FALLACY?  SHOULD I PAY MY MORTGAGE?

The BIG Question -

So let's get down to the big question.  If the agent is retained to market what will be a short sale or a home in foreclosure, how can the agent stay away from the Rule while still providing commissionable services?  The answer appears to be clear - the agent cannot provide anyMARS services and cannot contract on behalf of the client to have provided to the client any MARS services.  If there are MARS services to be provided to the client, the client must contract for those services independent from the real estate agent.  To be outside the MARS Rule, the real estate agent is limited to providing traditional real estate services (ie: for those in the business before 2006, think before short sales became "de rigueur" which is not the same as "traditional" - for those that started after 2006, think of what you thought real estate agents were supposed to be doing and not what you are presently having to do).

A lot of you may comment that if the real estate agent is not receiving a fee for the services of dealing with the short sale negotiating then why would the Rule apply.  The Rule does not condition itself on the mere receipt of a distinct fee for the negotiating.  The commission from the sale which is a result of the negotiating is enough to create the "consideration" set forth in the Rule (and the same would go for the closing agent example of getting closing and title fees as the consideration for MARS services).  It is the rendering of any part of the service - directly or indirectly - that the Commission is addressing.  For example, if as a sales agent you ever provided the advice that the borrower should stop paying on the mortgage, you would have violated the Rule.  Now if you give that MARS defined advice, you need to inform the borrower of all of the downsides of not paying the mortgage on time, give disclosures on your fee, and keep special records of the contact with the client and the lender and all others involved.

Even Attorneys Are In This Big A Net!

Attorneys remain exempt from the Rule - but only if certain criteria are followed - including escrowing of the fees paid by the client.  We have set up a special law firm escrow account with sub accounts just for our clients which would otherwise be governed by MARS, and we had already complied for years with all of the other disclosure criteria, so but for some interim paperwork and the special escrow account, we don't need to change anything we were doing before.

Affiliated With A MARS Provider?  Then You Are A MARS Provider.

Further, short sale / loan modification negotiators (unless they are in fact the attorney - not a merely affiliated with an attorney) are held to very strict disclosure, reporting, and fee arrangements (which detail is not the purpose of this article).  If you as a real estate agent have an affiliation with the short sale negotiator, you are also held to the same requirements as the negotiator and you must comply with MARS.

MARS Is Not A Prohibition - It Is A Road Map - But Deviation Is Expensive!

Although the MARS Rule does not prevent real estate agents from performing MARS services, if they choose to perform MARS, it does make them comply with all of the requirements of the Rule. This will definitely change the way real estate agents work with short sales. To stay outside the Rule, a real estate agent should not contract with an entity that does the work of a seller's short sale negotiator nor have any contact the lender's short sale negotiator.  The client must contract with a short sale negotiator or attorney independent of the real estate agent for the negotiations to be undertaken and to keep the real estate agent out of that transaction and outside of the MARS scope of application.  Since lenders deal with real estate agents all the time in short sale negotiations, because a great number of real estate agents will now not want to be subject to the MARS Rule, I foresee a significant restructuring of the way short sales are accomplished.

Copyright 2011 Richard P. Zaretsky, Esq.

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Be sure to contact your own attorney for your state laws, and always consult your own attorney on any legal decision you need to make.  This article is for information purposes and is not specific advice to any one reader.

Richard Zaretsky, Esq., RICHARD P. ZARETSKY P.A. ATTORNEYS AT LAW, 1655 PALM BEACH LAKES BLVD, SUITE 900, WEST PALM BEACH, FLORIDA 33401, PHONE 561 689 6660   email: RPZ99@Florida-Counsel.com  - FLORIDA BAR BOARD CERTIFIED IN REAL ESTATE LAW - We assist Brokers and Sellers with Short Sales and Modifications and Consult with Brokers and Sellers Nationwide!  Shortsales@Florida-Counsel.com    Website www.Florida-Counsel.com.  

See our easy to understand articles at:

TABLE OF CONTENTS - SHORT SALE AND LOAN MODIFICATION ARTICLES

 

 

Anonymous
Connie

Richard, thank you for interpretting this crazy ruling.  I've spoken with my own attorney who immediately said we needed to be compliant.  We also sub contract our negotiations out to a 3rd party who immediately changed all of their paperwork.  Is there a way you can elaborate on lawyers that must become compliant?  What do you mean by escrow fees?  What if we drop the 3rd party negotiation company we are utilizing and refer to a lawyer to do the negotiations?

Jan 31, 2011 02:39 PM
#6
Lynn Pineda
eXp Realty - Boca Raton, FL
Real Estate Promises delivered in SE Florida

Richard, if as an Agent we handle Short Sale negotiations directly with the Sellers Lender then we are subject to MARS. As long as we're following MARS rules then there shouldn't be harm should there? It seems to be simple common sense of what you should and shouldn't do. What am I missing?

Jan 31, 2011 03:12 PM
Richard Zaretsky
THE ZARETSKY LAW GROUP - Board Certified Real Estate Atty and AUTOMATED LAND TITLE COMPANY - West Palm Beach, FL
Florida Real Estate Attorney

Lynn and Connie -

The escrow is for "up front" fees collected by the attorney.  Many attorneys collect up front fees for short sale and loan modification work and don't work on a contingency (something I personally feel is a conflict of interest).

If you sub contract out your work, you are subject to MARS.  If your client contracts directly for the short sale negotiatiions you "appear" under footnote 126 to be only providing traditional services.  I use the word "appear" because of the troubling collary to the mortgage broker that attempts to refinance a mortgage that is in foreclosure and is said then to be providing MARS.  Until that conflict is resolved it is probably better to stay compliant.

Feb 01, 2011 12:33 AM
Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

Richard, I so appreciate this post. Although I now have more questions than when I started reading.

I read the ruling, can they make it more difficult? I see so much room for confusion. I need a clear, concise set of rules that apply to me, and because I am not an attorney I would prefer it to be in a format I could wrap my head around easily.

The Connecticut Association of Realtors has no information on short sales for us, something I find to be totally amazing. No disclosures, no nothing. There is a slide show on FreddieMac short sales... I am feeling a bit left out in the cold here.

Thank you for your input. Off to read more, after I send our Assoicaion president a scathing letter... not even the ruling from the FTC was on our website...

Feb 05, 2011 01:03 AM
Gail Robinson
William Raveis Real Estate - Southport, CT
CRS, GRI, e-PRO Fairfield County, CT

Richard - I feel uncomfortable about doing short sales as there is so much on the front end that we as real estate agents can't address.  For example, would our client be better off fighting the foreclosure rather than doing a short sale (this might be the case if they are unemployed and have to place to go), are they better off doing a deed in lieu of foreclosure than a short sale (on unique homes that are hard to sell and costly to maintain, this might be the best route), are they in so much debt that bankruptcy is an option and could the first mortgage be restructured or the second mortgage discharged (I've seen HELOC's discharged in Chapter 7), etc.  I refer potential short sale clients to their accountant and attorney, then I ask permission to talk to their accountant and attorney as sometimes they are confused about the options.  I have only had one client where the short sale turned out to the the best option (she had already relocated out of state and was not behind on her payments).  I referred that short sale out because I don't have the expertise in short sales. 

The MARS ruling should apply to real estate agents who step out of their traditional roles.  I don't believe we have the knowledge in our profession to help clients make the right decisions about short selling their home unless we look at all the options available to them and that requires full knowledge of their financial situation and the expertise of an accountant and an attorney who are knowledgeable about bankruptcy, foreclosure defenses, and short sales.

I know I'm in the minority opinion on this on AR.

Feb 05, 2011 02:54 AM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

The last year, my title company is doing the negotiations. They do not collect a fee.

We are both on the Authorization to speak, but quite frankly I am not doing much any talking these days.

They speak to the Negotiators at the banks, if they want more infomation, they come to me, I go to the client, then I get back to the Title Company and they speak again to the Negotiators.

This has freed up my time to market the home.

Is this wrong?

Feb 05, 2011 08:15 AM
Maureen Fukumoto
Help-U-Sell Realty Pro - Mililani, HI
Maureen

Thanks Richard for helping us all make sense of the gov't ruling.  One more reason I won't take on short sales in the future. 

Feb 05, 2011 10:14 AM
Raine Spivey
REIGN REALTY - Charlotte, NC
Realtor

Richard, Thanks for this rich advice!  It seems the best thing is to refer homeowners to any non-profit agency that can better advise their direction.  Traditional transactions is the way to go!

Feb 05, 2011 01:04 PM
Katerina Gasset
The Gasset Group & Get It Done For Me Virtual Services - Provo, UT
Amplify Your Real Estate & Life Dreams!

Richard- Of course this does not sit very well with me. Of course we will comply but I will do it biting my tongue and counting to ten. The FTC is overreaching in so many areas and I for one, am sick of their infringement into areas they don't even have a clue about. Off we go to get our disclosures! 

Feb 05, 2011 04:08 PM
Allison Stewart
St.Cloud Homes - Saint Cloud, FL
St. Cloud Fl Realtor, Osceola County Real Estate 407-616-9904

Hi Richard- This is certainly a mess.  If an agent lists a home; and the seller submits all the documents to the lender for short sale consideration,  the agent does NOT negotiate the terms, or conditions with the lender, but is only advised as to the final decision-then as I interpret this, there is no violation. The agent has not engaged in negotiations-but has acted in a "traditional role." Is that correct?

 

Feb 05, 2011 10:41 PM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

 

From the info recently published by the Arizona Department of Real Estate MARS will impact those that are "negotiators" only far more than listing agents who negotiate for their Seller clients.  Here is the link to the ADRE info:

http://www.azre.gov/PublicInfo/Documents/Short_Sale_Negotiator_Regulations.pdf

Also - agents claiming to have closed "hundreds" with astoundingly high list to close ratios need to make sure their claims match the data in the MLS.

 

Feb 06, 2011 03:36 AM
Anonymous
Dona Lesch

I appreciate all the news from you.  Especially on this subject!  I use a 3rd party to negotiate. I always tell the client the ups and downs of the the Short Sale, also give them a small phamplet that helps them make informed decisions.  This way I am in compliance, and not guiding them in any specific directin.  They also sign a disclosure stating that they understand all the options and that I read the discloure to them and then they sign and date it.  I have disclosures for everything here in California.  We have to be very very careful as this is the sue you state!

Feb 07, 2011 03:41 AM
#18
Paul Antonelli
Antonelli Realty - Saint Cloud, FL
Broker Owner; Antonelli Realty

Richard,
        Good stuff as always. I have been in touch with our local Realtors boards and the Florida Association of Realtors and the National Association of Realtors all last month. This went into play late in December and they have still not informed all the Realtor members. 
        We really need to educate these associations or we are going to see a lot of Realtors getting sued this year. I saw this start to happen when we had to become compliant with the SAFE Act and now the FTC gets involved. I already have almost 10 addendums and disclosures for myself, my attorney and my firm and now we are putting together the three new ones from MARS.
        The only saving grace I can see in the entire plot is that latley many of the banks, or at least the big 4, are now doing more and more Pre-Approved short sales. In other words, all the negotiating is gone. The bank tells us where to price and we submit the offer. Just like an REO, except they dont own the property yet. This may become the loop hole. What do you think?

Paul Antonelli

Feb 07, 2011 10:54 AM
Pam Dent
Gayle Harvey Real Estate, Inc. - Charlottesville, VA
REALTOR® - Charlottesville Virginia Homes / Horse

Richard - thanks for informing us.  I have not seen anything from my real estate board.  I find this confusing and I fear many others will as well.

Feb 09, 2011 03:25 AM
Silvia Dukes PA, Broker Associate, CRS, CIPS, SRES
Tropic Shores Realty - Ich spreche Deutsch! - Spring Hill, FL
Florida Waterfront and Country Club Living

Richard, this is quite informative.  Looking at it very narrowly, even submitting a short sale package to the lender for approval would be outside of traditional real estate services.  This new rule is hard enough for agents to grasp in its entirety but now we also have to explain this to our short sale sellers and ask them to contract with another party for negotiations if we do not want to be caught up in this.  As always, thank you for sharing your insight.

Feb 09, 2011 11:46 AM
Wayne Gabriel
RE/MAX Premier Group - Wesley Chapel, FL
GRI, SFR 203K Certified

Richard- Please help me understand the conflict. I'm not questioning your authority...I'm obviously missing something. The footnote specifically addresses 3rd party negotiators as being MARS but not real estate agents...

"The commission is aware that real estate agents may perform these functions when properties are bought or sold through a short sale transaction, but does not consider these services to be MARS." (footnote 126)

"However, if a mortgage broker offers loan refinancing or originations as a means for consumers to save their homes from foreclosure-that is, the broker is providing MARS-then the Rule covers this conduct." [322.2(i)b]

Also, here is NAR's input:

NAR Business Report

(You'll probably have to login in to view the report)

Feb 11, 2011 01:34 AM
Richard Zaretsky
THE ZARETSKY LAW GROUP - Board Certified Real Estate Atty and AUTOMATED LAND TITLE COMPANY - West Palm Beach, FL
Florida Real Estate Attorney

Wayne - I am glad you sent on the NAR comments.  I am very surprised a stronger argument was not made on behalf of Realtors!

The disconnect you may be seeing is the meaning of "these functions".  That phrase correlates, I believe, to the traditional services offered by Realtors.  You need to consider that the traditional services do not include lien reduction negotiations, advice of whether a short sale, loan modification, deed in lieu, foreclosure is best for the client, not the tax implications, deficiency risks nor credit implications.  The MARS provider does deal with these issues.

The NAR letter seems to try to distance a real estate agent from a MARS provider - but the problem is that many agents do the MARS provider thing themselves.  Thus when that would happen it appears that the agent is a MARS provider because non-traditional services are being provided.

I do not agree that a mortgage broker if providing refinancing to a mortgagor in default, by itself, is MARS - but that apparently is the rule.

Feb 11, 2011 10:16 AM
Anonymous
Tyler Durden

You have to really question the intent behind this?  No exemptions for agents?  Really?  More genius excessive regulation from our ever so inspirational government officials.  Do you think MARS will help more agents feel warm and fuzzy about helping upside down or distressed homeowners?  Do broke homeowners really need to pay more third-party fees?  This is almost as good as the battle with Loan Officer Compensation.  I know...no big deal...just another pile of paper to sign...right!

Mar 23, 2011 04:22 PM
#24
Dagny Eason
Dagny's Real Estate - Wilton, CT
Fairfield County CT, CDPE Homes For Sale and Condo

Richard - I definitely find all of this so confusing, and am trying to read everything I can find on it.   Thanks so much for this post!

Jul 17, 2011 01:24 AM
Richard Zaretsky
THE ZARETSKY LAW GROUP - Board Certified Real Estate Atty and AUTOMATED LAND TITLE COMPANY - West Palm Beach, FL
Florida Real Estate Attorney

Thanks Dagny - it is why I enjoy writing these articles - I learn, You learn, and that can be fun.  Maybe my next vocation will be as a teacher?  That could be cool - I would always be right even when I 'm wrong!

Jul 17, 2011 05:51 AM