Number ONE Complaint from Sellers!!! Take a Guess What it Is!

Very nice Paige...gotta love those auto sends....Every Mon. or Tues. I email my sellers what has gone on in the past week....even if nothing has happened I contact them so they know I am working for them...

While I like the auto-sends -- I also put and Outlook tickler in for me to call the seller every week -- just to chat and catch up.  all it takes is a call or two a day to keep in touch with all of my listings on a weekly basis.

Paige - unfortunately, telling agents they should stay in touch with their current sellers is sad since it seems as if this would be the normal course of business.   Whether it is accomplished through auto-send techniques or a tickler file system --- as Nike says "just do it".

I agree with you-Paige.  I send my clients every 2 weeks the stats on who has viewed their property.  I would be surprised if other agents are doing this for their clients because this is normal course of business.   Great re-blog!

I send a hand-written letter to my clients every week. Of course my hand writing is so bad no one can read it. Kind of a catch-22

This is so true - I hear the same thing myself. The news many times in the current market is not the best, but it's our job to give them the info they need to make a decision as to how to position themselves in the market - the good, the bad, and the ugly.

Paige,  I try hard to stay in touch...specially in the slower market.  I have not had great success with showing agents responding to my efforts to get feedback.  I follow up with them with a phone call after the email.  Have a great weekend!

Paige, these are great ideas! I also like to send them some sort of "Friday Funny" so that even when there is nothing new to report on the sale of their home, they will at least know I'm thinking about them.

What terrific ideas! You're obviously doing a great job! Keep it up, and thanks for sharing!

Great follow-up, Paige! Thanks for the list. Also like the Friday Funny idea, Rose!

Hi Paige, I think many agents are hesitant to call because they hate to tell them that there has been NO activity if this is the case. Putting this off just makes things worse, so having those auto reports in place are great. I love showing suite as well. I also do a weekly seller report and they are set up on our auto CMA each week, so they see any new changes.  Nothing beats calling or stopping by though here and there.

Good post Paige.  Calling never bothered me but I've got to tell you it's difficult to do this in this market due to the fact that, in many cases, there is nothing new to report.  You're right sellers do want to be informed but what do you do when nothing has changed????  I know you have to keep the rapport up but what do you mention when nothing has changed????