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Questions buyers should ask a mortgage lender

By
Real Estate Agent with EVOLVE REALTY 0225239603

How do you decide which lender is best for you?

There is a lot more to the mortgage process than getting a good rate. High costs in fees and poor service can come as very unhappy surprises.

Here's a list of suggested questions you might ask a lender:

 

• How large is your company, and how long has it been in business?

• Are you a licensed mortgage broker or loan officer in Texas?

• Is your company a mortgage banker or a mortgage broker? (A banker lends its own funds; a broker searches mortgage sources and arranges for you to receive financing from the lending entity.)

• What is the name, phone number, and e-mail address of the person who will actually be processing my loan application? How accessible is that person?

• Tell me about all loan fees. What fees must I pay up front? What fees will I have to pay at closing?

• How can you assure me I won't pay any unnecessary "add-on" fees?

• Do the costs you are quoting include the lender origination fee?

• Are there loans available with no origination fees? No closing costs? Reduced closing costs?

• What are your interest rates?

• Is there a fee to lock in my interest rate? How long can I lock in the rate? If interest rates go down, can I relock at the lower rate? If so, will there be a fee for that?

• What information must I provide to get a mortgage loan?

• What documentation will I have to provide?

• Will you require current tax returns? (Take note of this especially between Jan. 1 and April 15 if you haven't prepared your return yet.)

• How long will it take to get complete and unequivocal loan approval and be ready to close?

• I plan to stay in this house for ___ years. Can you show me the breakdown of any ARM loans you offer vs. fixed-rate loans to see which could save me the most money in my situation?

• What is private mortgage insurance? Other than a 20% downpayment, how can I avoid the private mortgage insurance?

• In the last three months, how many loan applications have you taken and how many have you been unable to close?

• Can you give me names and phone numbers of two or three people for whom you've funded loans in the last two months?

Show All Comments Sort:
Brian West
imortgage - Gilbert, AZ
Arizona Lender

Great post!

I LOVE the last one.. recommendations or testimonials are hard to come by if you're not the wonderful professional you claim to be! Nice addition!

I'm curious about your take on the first and third questions though. If they ask how large the company is and whether they are a banker or broker, do you advise them on what is better or 'worse"?

Feb 04, 2011 06:53 AM
George Nasr, BS, MBA, MPM
EVOLVE REALTY - Virginia Beach, VA
Integrity + Experience = Reults

Thank you for those questions Brian. Pertaining to the first and third point I do not recommend one over the other because I work with both, small and large mortgage companies as well as banks & brokers. The biggest reason is I am all about who provides the best services, rates and costs for my clients. I compare the GFE from all of the lenders and help my clients to choose the best one for their circumstances and situation. I go out and actually interview lenders myself to ascertain what are their capabilities and areas of expertise and then refer to them when they are the best choice for my clients.

I have a group of professional colleagues in other real estate related fields (lenders, inspectors, title companies, escrow officers, and repair persons) that I trust to help me provide the best customer service and deliver on what they promised to ensure on time closings. This is my team who I depend on and they depend on me we are all interdependent on each other and work together to help our clients so that we can continue to earn a living together.

Feb 04, 2011 08:40 AM
Brian West
imortgage - Gilbert, AZ
Arizona Lender

Nice, sounds like you are all about customer service, always great to hear. I'm sure your clients are well taken care of and appreciate the time you take to make it that way

Thanks for your thoughts - make it a great 2011!

Feb 04, 2011 10:04 AM