Don't Forget to Ask for a Review...You Deserve It!

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291

Don't forget to ask your past clients for a review.

                                               HomeRome 410-530-2400

A couple of weeks ago Brad Andersohn held a seminar with Elizabeth Weintraub  . I decided to give it a try. I called six of my previous clients and asked if they would write a review. Surprising they were all delighted to  do this for me.... each one of them wrote a  a very nice review....pretty close to perfect scores...I might add.

This is not something I would have done on my own...but Elizabeth made this suggestion;

''Encourage agents to ask their clients to submit reviews for them. Why not? If you worked hard for your clients, you deserve it.''     By the way, Elizabeth has 20 reviews on her site!


Here was the most recent review from my former client who I saw this week in the gym.

'In 2007, I wanted to sell my home and buy something larger. Recommended by a friend, Margaret Rome quickly became an indispensable partner. To the home I was selling, she recommended only improvements that would increase the value. The house was sold at the listed price of $199k in less than a month. Now I needed a place to live. First, Margaret exhaustively interviewed my family and I on our needs (must have, like to have, etc.). Then she went to work finding outstanding properties that met our wishes. As we viewed these homes, Margaret was processing our reactions and quietly readjusting to show us what we really wanted; not what we said we wanted. As you might have guessed, the house that we loved and eventually bought was not at all what we had described in initial interviews. Thanks to Margaret's insights, patience and skillful negotiations, we ended up in a stately 1920's home in an old neighborhood of giant oaks and fantastic neighbors. I can honestly say that Margaret is one of the most knowledgeable, hardworking, and gifted professionals I've ever had the pleasure of working with. I recommend her highly to anyone wishing to buy or sell a home.'

 


 

 

Don't forget to ask your clients for a review. You might be pleasantly surprised.

 

  •       This morning's Baltimore Sky...HomeRome 410-530-2400
     

     

    Thinking of Selling Your Home...Call Margaret Rome 410-530-2400

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Kim Carnes 07/18/2011 03:45 PM
Topic:
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Location:
Maryland Baltimore City
Groups:
The Art Of Marketing You
Agent Image & Self-Promotion
CLOUDS AT ACTIVERAIN (clouds attached)
Cosmic Cow Pie...The Rome Way
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Tags:
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Rainer
212,055
Tim Peterson
Wisconsin Realtor Safety and Concealed Carry Classes - Madison, WI
Realtor Safety Training Classes
Hi Margaret. Thanks for reminding us of the most important and easy way to get referrals..followup is so important with past clients
Feb 19, 2011 07:22 PM #43
Rainmaker
508,351
Sylvie Stuart
Realty One Group Mountain Desert 928-600-2765 - Flagstaff, AZ
Home Buying, Home Selling and Investment - Flagsta

It's great! I started asking during the transaction and have been getting more because of it! Thanks!

Feb 20, 2011 03:41 AM #44
Ambassador
2,934,025
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Kalene, Glad the reminder was helpful.

Tim, Follow up is easy to forget about and is so important.

Sylvia, Smart and efficient!

Feb 20, 2011 03:48 AM #45
Rainer
53,523
Julie Babcock -Nook & Cranny Home Inspections
Nook & Cranny Home Inspections Tonawanda, NY - Tonawanda, NY

I absolutely ask for "feedback" from all my past clients, and sometimes their agents as well.  It's one of the best things I've done business-wise, because it has then prompted others to call me (yesterday's inspection was because of a review they read), and although agents don't usually post reviews, they sometimes give me suggestions, and those can be helpful, too!  After all, they've seen how my competition does things!  Which reminds me, I've got to send out some more e-mails asking for reviews....

Feb 20, 2011 08:11 AM #46
Ambassador
2,934,025
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Julie, Great idea to ask for feedback from past clients and from agents. Would you share some of your reviews with us?

Feb 20, 2011 11:37 AM #47
Rainer
66,387
SentriLock Blogger
SentriLock, LLC - Cincinnati, OH

Margaret - Great advice, as always! I'll be tweeting/facebooking your blog out today!

Feb 21, 2011 01:41 AM #48
Ambassador
2,934,025
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Laura, Thank you. What a great idea you are using on your posts...recognizing others.

Feb 21, 2011 03:55 AM #49
Rainer
53,523
Julie Babcock -Nook & Cranny Home Inspections
Nook & Cranny Home Inspections Tonawanda, NY - Tonawanda, NY

Margaret- Here's my most recent e-mail (names deleted):

Hello (Agent)!
I hope you were satisfied with my home inspection service and would love it if you would take the time to let me what you thought of your experience.  I typically send this type of e-mail much sooner after the inspection, but it looks like I've been slacking off!  I am always looking for ways to improve, so if you have any suggestions, please feel free to include them as well.  As a thank you for taking the time to give me your opinion, I will send you a $10 Tim Horton's gift card.

Thank you so very much!
Julie

And (Agent)'s reply:

No need for the card- I think your services are very thorough.  I would recommend you encourage your client to go with you during the Home Inspection so they understand what you findings are outside of the written word.  Thank you!  (Agent)

For those of you who aren't familiar with Tim Hortons, it's like a Dunkin Donuts, and yes, I am going to drop a gift card off at her office.  I value feedback and the time it took to write it, and it's worth $10 to me to keep my word.  Other reviews (Nook & Cranny Home Inspections) can be found on Google, Yelp and Kudzu, as well as some that I included in my AR profile (those were e-mailed to me by clients instead of posted). 

Julie

Feb 21, 2011 12:17 PM #50
Ambassador
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Julie, I'd love to see your comment above,  as a post on AR so others can follow up with this kind of service. We can learn a lot from each other. Good talking with you tonight.

Margaret

Feb 21, 2011 12:37 PM #51
Ambassador
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Julie, That was really quick! I think I'm getting some feedback here....

Feb 21, 2011 02:52 PM #52
Rainer
53,523
Julie Babcock -Nook & Cranny Home Inspections
Nook & Cranny Home Inspections Tonawanda, NY - Tonawanda, NY

You twisted my arm, er, I mean, inspired me :) -Julie

Feb 22, 2011 01:45 PM #53
Ambassador
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Julie,

Inspiration comes in many different forms!

Feb 22, 2011 01:52 PM #54
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Robert Vegas Bob Swetz
Realty ONE Group - Las Vegas, NV
Las Vegas Henderson Homes for Sale

Hello Margaret and would you look at these comments, and your post featured at 2 and now 3 different groups at AR. I can't believe the Gods didn't get a hold of this post ... It's wonderful ... ;o) featured at ...

CLOUDS AT ACTIVERAIN (clouds attached)

Bgpic10312008031929_l

Feb 23, 2011 04:46 PM #55
Ambassador
2,934,025
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Vegas Bob, What a nice things you have to say. Wow, I have never been featured in 3 groups. This is a first!

Thank you.

Feb 24, 2011 02:21 AM #56
Ambassador
2,281,594
Robert Vegas Bob Swetz
Realty ONE Group - Las Vegas, NV
Las Vegas Henderson Homes for Sale

Your very welcome and so sorry I missed your call, traveling so much lately!

Vegas Bob ;o)

Feb 24, 2011 04:18 PM #57
Ambassador
2,934,025
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Bob, Keep traveling and enjoying!

Feb 24, 2011 11:26 PM #58
Ambassador
2,281,594
Robert Vegas Bob Swetz
Realty ONE Group - Las Vegas, NV
Las Vegas Henderson Homes for Sale

Hello again Margaret and I have been traveling as much and possible and stop by some time for a look at my photos & video!

Vegas Bob ;o)

Feb 27, 2011 01:12 PM #59
Rainmaker
143,370
Mike Mayer
Mike Mayer, Broker/Owner - i List For Less Realty, LLC - Lafayette, LA

This is one of the best ways to help improve your services. I've enlisted this task for nearly 10 years and a side benefit is the ability to use the information in your listing presentations as endorsements.

Jul 18, 2011 03:52 PM #60
Ambassador
2,934,025
Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Mike, Very smart using them in your listing presentations! Thanks for sharing.

 

Jul 18, 2011 04:12 PM #61
Rainmaker
864,631
Elyse Berman, PA
Best Connections Realty, Inc. - Boca Raton, FL
Boca Raton FL (561) 716-7824 CRS, ABR, GRI,ePR

Margaret,  Another wonderful review!  This doesn't surprise me in the least.   I think I will make some calls.  

Dec 03, 2011 11:07 AM #62
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