EITHER YOU'RE BETTER OR YOU'RE NOT!

By
Real Estate Agent with Hiawassee, Young Harris, Blairsville, Hayesville, Murphy and Beyond! GA 281904 and NC 185282

LOGOI just had a very interesting interesting experience.  I’m on floor this morning  and a very nice couple walk in with one of our brochures in hand and explain that they would like to ask me about some of our listings.   So, in to my office we go.  Of course I ask them all the  usual questions like “where are you from”, “why are you buying” and then the biggie “do we have to sell another house in order to buy this one”?

 

That’s where this story gets to the interesting part!  “Oh yes” they say, “we do have to sell our house and we have it listed with “Broker Bob” over at XYZ Realty” (the names are changed of course to protect the innocent!).  Imagine my surprise.  But even more so, imagine my curiosity.  They are buying in the same area where they live now, so why are they sitting in MY office rather than out house shopping with their current REALTOR?  House

 

Now mind you I don’t want to step over any “ethical lines” and I told them so.  I decided instead we would focus on the homes they wanted to see.  As we did so, they became more and more excited about the thought of selling their home and getting into the new place.  I kept reminding them though that they were going to have to sell the other one first.  By the time we had identified a group of homes that fit their criteria they finally asked the big question - “why do you think our house hasn’t sold”.  

 

This is the point where many agents would take advantage of the situation and “trash talk” the other agent.  Instead I was very complimentary of “Broker Bob” and his

acctrophyomplishments.  However, I also took the opportunity to tell them what our team would do for them too but never once did I talk down about their current agent or company.  I feel very strongly that if what I have to offer  is truly better than the other company, why would I have to tear them down.  If you’re better -  you’re better.   Pretty simple.

By the time they left the office I felt pretty strongly that when their listing expires in a couple of weeks that I will hear from them.  I also feel very good aboprincess phoneut the fact that I don’t have to worry about a call from an irate Broker Bob because I took advantage of the situation and said some things I didn't need to say.

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Coldwell Banker High Country Realty
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Rainer
25,714
Jeff Lundquist
United Country Premier Real Estate - Annandale, MN
Jeff Lundquist

In this difficult market I hear and see things like this happening more & more

Feb 18, 2011 05:56 AM #1
Rainmaker
2,017,625
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

If a real estate seller comes in going up and down the sides of this broker, that one at Country 22, and the weasle at Robin Hood Realty.. the gun sights on the turret usually eventually pivot and come around to you in the cross hairs too.

Feb 22, 2011 01:19 AM #2
Ambassador
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Bill & Cyndi Daves
Hiawassee, Young Harris, Blairsville, Hayesville, Murphy and Beyond! - Hiawassee, GA
TeamDAVES - Your REALTORS In the GA/NC Mountains!

Andrew - I agree.  However, these guys weren't raking him over the coals.  It was pretty normal stuff that hadn't been addressed.

Regardless, not jumping in and bad-mouthing the agent along with them is the key!

Feb 22, 2011 01:50 AM #3
Rainmaker
841,158
Joshua Zargari
MJ Decorators Workshop LI staging and home decorating - Lynbrook, NY
MJ Decorators Workshop

That is a great post...You handle it in a professional way.

Wishing you the best.

Mar 07, 2011 12:47 PM #5
Rainmaker
281,030
Gail C. Harris
Resource Network, LLC SFR, AHWD, ACRE, SMAR Board Director - Chesapeake Beach, MD
Reach the BEACH with Gail C. Harris (cell: 703.868

You know I came across this in a similar reverse situation.  I helped a couple sell a home in one State and they bought one in the other state where I am licensed.  They loved my service but at the settlement table they saw my surprised look.  We talked and they said they didn't imagine I would travel to another state to assist them.  Hmmm.  I've learned many lessons, and one is to ask the very first question, "are you working with another agent".  :)  Glad to see you took the ethical high ground.  I like that, Bob.  :) Gail

Mar 09, 2011 01:31 AM #6
Ambassador
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Bill & Cyndi Daves
Hiawassee, Young Harris, Blairsville, Hayesville, Murphy and Beyond! - Hiawassee, GA
TeamDAVES - Your REALTORS In the GA/NC Mountains!

Thank you Valerie and Josh!  It is so easy to get in and sling mud.  But I felt so much better by not!!!

Gail - I totally understand.  We live right on the NC/GA/TN border and we have to remind people that they don't have to have another agent just because they want to look in more than one state.

Mar 09, 2011 02:23 AM #7
Rainmaker
2,364,103
Anita Clark
Coldwell Banker Access Realty ~ 478.960.8055 - Warner Robins, GA
Realtor - Homes for Sale in Warner Robins GA

Gossip travels very fast.  Congrats on taking the high road and not bad mouthing their current agent. 

Since my comment is a few weeks late...Did you get the listing?

Mar 09, 2011 03:48 AM #8
Ambassador
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Bill & Cyndi Daves
Hiawassee, Young Harris, Blairsville, Hayesville, Murphy and Beyond! - Hiawassee, GA
TeamDAVES - Your REALTORS In the GA/NC Mountains!

Hey Anita -  Not yet, it still hasn't expired.  But I have been auto-emailing them listings from the MLS to stay in front of them.  I'll keep you posted!

Mar 09, 2011 03:53 AM #9
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Joni Bailey
101 Main St. Realty - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTOR®

I think that trashing the competition only make us look bad (and well it should!)

Mar 09, 2011 04:04 AM #10
Ambassador
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Bill & Cyndi Daves
Hiawassee, Young Harris, Blairsville, Hayesville, Murphy and Beyond! - Hiawassee, GA
TeamDAVES - Your REALTORS In the GA/NC Mountains!

Joni I totally agree.  Taking the high road isn't always the easiest, but it is the most rewarding in the end!

Mar 09, 2011 04:37 AM #11
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Toni Weidman
Sailwinds Realty - Trinity, FL
20+ Years Selling Homes in New Port Richey, FL

You handled it right and even if you don't hear from them--you know you won't hear from the other agent or his broker.

Rainy Day Rose www.tweidman.com

Mar 10, 2011 12:45 AM #12
Ambassador
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Bill & Cyndi Daves
Hiawassee, Young Harris, Blairsville, Hayesville, Murphy and Beyond! - Hiawassee, GA
TeamDAVES - Your REALTORS In the GA/NC Mountains!

Just to keep you all up-to-date - we have a listing appointment with this seller this week!  Stayed tuned for the new listing!

Mar 21, 2011 12:36 AM #13
Rainmaker
376,687
Donna Yates
BHGRE - Metro Brokers - Blue Ridge, GA
Blue Ridge Mountains

Kudos to you for not forgetting our NAR code of ethics but evenso, you two are true professionals and wouldn't have conducted yourselves in any other way, code of ethics or no code of ethics.

Mar 21, 2011 03:48 AM #14
Ambassador
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Bill & Cyndi Daves
Hiawassee, Young Harris, Blairsville, Hayesville, Murphy and Beyond! - Hiawassee, GA
TeamDAVES - Your REALTORS In the GA/NC Mountains!

Donna - thank you for the compliment!

Mar 21, 2011 06:46 AM #15
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