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Dear Buyer: I'm sorry this isn't working out for us ~ You're Fired Letter!

By
Real Estate Agent with Lattimer Realty

I'm sorry this isn't working out for us buyer emailInspired by the I'm sorry this is not working out for us email I received last week, this is my rant letter to ALL buyers who lack respect for US, OUR expertise and OUR time!

Dear Buyer:

            I am thrilled that you have chosen me to represent you in what is most likely the biggest purchase you will ever make.   I promise to listen to your needs very carefully and try my hardest to find you the perfect house that suits your needs.  If your needs are unrealistic because of style, location or affordability, I will be honest and upfront with youI request that you respect me for being honest and don't fire me because you think someone else can find you the perfect house that does not exist. If it's there, I'll find it but the world's not always perfect and you have to sometimes choose what you must have and what you can live without.  

            I will respect your time and understand that you work, have children, have other commitments, vacation plans and will schedule our appointments accordingly.  I request that you respect my time and understand that, like you, I work very hard and keep crazy schedules, I have other clients, other commitments and am entitled to days off from work just like everyone else.   I will not fire you as my buyer because you work during the day and can only see homes on the weekends and I expect you not to fire me because I have previously scheduled appointments and/or commitments on the day and time you are available.  I promise to do my best to accommodate your schedule, return all your telephone calls and emails, if you promise to do the same with mine

             I will respect you, your time, your realistic housing needs and all I request in return is that you respect mine too.   dear buyer:  you're fired

             Sure I can deal with crazy schedules, different housing styles, all over the map home searches and multiple town home tours, I will hold your hand from beginning to end, guiding you every step of the way, but should you lack mutual respect -- just as you chose me to represent you, I too have a choice to make and I will choose not to represent you

                 So, you're right and I'm not sorry but this isn't working out for us after allYOU'RE FIRED!

 

Donna Gallegos
South Group Real Estate - Pensacola, FL
I don't work 9 to 5, I work Start to Finish

Hoo-Ray for you! Love the letter, wish it were public, great post!

Feb 21, 2011 03:26 PM
Gina Chirico
Lattimer Realty - Fairfield, NJ
Real Estate Agent - Essex County, New Jersey

Donna, I thought about not making it members only.  You really think?

Feb 21, 2011 03:29 PM
Vickie McCartney
Maverick Realty - Owensboro, KY
Broker, Real Estate Agent Owensboro KY

Hi Gina~  The wonderful thing about our job is that we don't have to work with anyone if we choose not to.  It goes both ways!  I would much rather move on if it isn't a good fit and we aren't on the same page.  It's funny how the feelings are mutual sometimes and what a relief it is to not be the agent for some folks!

Feb 21, 2011 03:31 PM
Gina Chirico
Lattimer Realty - Fairfield, NJ
Real Estate Agent - Essex County, New Jersey

Vickie, for the longest time I used to take it personal or not be able to shrug it off but throughout the years I've learned.....

Feb 21, 2011 03:33 PM
Matt Grohe
RE/MAX Concepts - Des Moines, IA
Serving the metro since 2003

Gina: Sadly I had to fire a buyer today. Sometimes it is just not only unavaoidable but for the best.

Feb 21, 2011 03:39 PM
John Michailidis
Real Property Management of Sarasota & Manatee - Sarasota, FL
Real Property Management of Sarasota & M

I have to admit that I get a smug satisfaction when I fire a client. It makes me feel immortal . . . Muaaaaah Ha, Ha Ha ;-)

Feb 21, 2011 04:23 PM
Bill Pohl
Tetra Homes, Inc. - Loveland, OH

Gina - The world is what it is. You get good clients and you get bad clients. You have the right to choose which ones you want.

Feb 21, 2011 04:24 PM
Stephen Howell
Coldwell Banker Residential Brokerage - Annapolis, MD
Annapolis MD Homes For Sale 443-994-8043

Excellent material ... I was looking for a letter template to send to a client I want to fire (nicely) and came across this.  Thanks for sharing.

Nov 18, 2011 12:54 AM
Michelle E Davis
DreamTeam Realty, Inc. - Cleveland, OH
Converting Transactions into Relationships!

This letter is awesome! Thanks for sharing!

Jun 11, 2015 06:25 AM