Inspired by the I'm sorry this is not working out for us email I received last week, this is my rant letter to ALL buyers who lack respect for US, OUR expertise and OUR time!
Dear Buyer:
I am thrilled that you have chosen me to represent you in what is most likely the biggest purchase you will ever make. I promise to listen to your needs very carefully and try my hardest to find you the perfect house that suits your needs. If your needs are unrealistic because of style, location or affordability, I will be honest and upfront with you. I request that you respect me for being honest and don't fire me because you think someone else can find you the perfect house that does not exist. If it's there, I'll find it but the world's not always perfect and you have to sometimes choose what you must have and what you can live without.
I will respect your time and understand that you work, have children, have other commitments, vacation plans and will schedule our appointments accordingly. I request that you respect my time and understand that, like you, I work very hard and keep crazy schedules, I have other clients, other commitments and am entitled to days off from work just like everyone else. I will not fire you as my buyer because you work during the day and can only see homes on the weekends and I expect you not to fire me because I have previously scheduled appointments and/or commitments on the day and time you are available. I promise to do my best to accommodate your schedule, return all your telephone calls and emails, if you promise to do the same with mine.
I will respect you, your time, your realistic housing needs and all I request in return is that you respect mine too.
Sure I can deal with crazy schedules, different housing styles, all over the map home searches and multiple town home tours, I will hold your hand from beginning to end, guiding you every step of the way, but should you lack mutual respect -- just as you chose me to represent you, I too have a choice to make and I will choose not to represent you.
So, you're right and I'm not sorry but this isn't working out for us after all. YOU'RE FIRED!
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