Time is your most precious commodity
Whether you are referring to business or your personal life "time" is your most precious commodity. Return your calls and emails promptly and deliver clients what they are looking for sooner than expected. If they ask you to send them a handyman's name and number take care of it immediately. If they need a referral for a good window washer make sure they have that information as quickly as possible.
It's no different in your personal life. If your child asks you a question a thoughtful answer means more when answered immediately. A response at the time of the request is more helpful and meaningful and will be remembered longer.
Enhancing your competitive edge for your business is effortlessly done by time blocking and responding to your clients needs immediately. Enriching your relationship with family and friends is no different!