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The dilemma of a closing gift. What to give, what will they like, what will leave a piece of me?

By
Real Estate Agent with Berkshire Hathaway HomeServices New England Properties Licensed in Connecticut

Cape Pogue Light HouseEach of my clients presents a unique opportunity to express my creativity. I cannot say that every closing gift is the same because all my clients are different. Over the years I have made up gift baskets for clients, choosing items they may need for the house in the first few days, a bottle of wine or juice, special glasses, cheese, crackers, dish towels, wine opener, on and on. When there are children in the family I have done up a little basket for them too, with a few special toys. I remember on the way to a closing, the kids gift basket was in the back of the car, I hit a bump in the road and all of a sudden one of the toys started making noises and wouldn't stop! I couldn't reach it, and had to listen to it for the next 10 minutes, laughing like a fool!

As time went by I started including my photos in frames to clients. Sometimes I allow them to pick what photos they want, other times I pick the photo for them. One time, for a seller who had to move out of state to take care of a family member, I framed a photo I took of their home and mailed it to them. They were thrilled beyond belief! I have been back to visit clients homes, my photography is still on their walls. This is exactly what I want! I hope they will think of me when they look at my gift!

essolene gas pumpEach client is a challenge for me, an opportunity to find something that they will enjoy, something that will remind them of me. Do they seem to enjoy the country scenery as we drive around looking at homes? If so, I might pick a photograph of am old barn. Are they water people? Perhaps a river or lake photo. Are they more on the artistic side? Do they like cows? Oh, if they like cows I have hit the jackpot! Because my signature line in my emails includes a link to my Picasa Web Albums, many times they have already seen some of my work and told me which ones they like the best. I hit the "that was easy" button after that type of experience!

I remember the day that I realized I loved to take pictures. Photographs have become an important part of my life since that moment, it is a gift I can pass on to clients that is certainly a part of me, that means something to me as well as to them.

Each photograph is a moment in time, a special moment of MY time, forever frozen for me to give as a gift to others.

Old Barn New Milford CT

 

Posted by

Andrea Swiedler, Realtor, Southern Litchfield County Real Estate

2017 President, Greater New Milford Board of Realtors

2017 Connecticut Magazine 5 Star Realtor

 

 Search homes for sale in Litchfield County, CT.

 

Coldwell Banker Residential Brokerage

Litchfield County Regional Office,375 Danbury Rd, New Milford, CT 06776

 

© Andrea Swiedler 2009 - 2017

 Always do right. This will gratify some people and astonish the rest. - Mark Twain

Comments(21)

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John McCarthy
North Hampton, NH
Realtor - Seacoast NH

Andrea,

What a wonderful, sweet and creative way to say "Thank you!" to your clients. All the photos in this post are so special! Thank you for sharing this great idea.

Mar 13, 2011 03:00 AM
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri 314-775-2050 - Des Peres, MO
SelectAnn.com

Hi Andrea,

Closing gifts can be a wonderful way for our clients to remember us.

Ann Hayden in Wildwood, MO

Mar 13, 2011 03:02 AM
Richard Weisser
Richard Weisser Realty - Newnan, GA
Richard Weisser Retired Real Estate Professional

Andrea...

Look at how far you have come ... you really have an eye for the "personality" of the shot. That goes beyond the technical skills of the camera, it is seeing what others do not.

More please!

Mar 13, 2011 03:04 AM
Judy Jennings
Top Agent Plus - Middleboro, MA
Tap into Judy's real estate expertise & resources.

Andrea - I love the photograph gift idea. You take such wonderful pictures, they are actually receiving a work of art. Very nice!

Mar 13, 2011 03:08 AM
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

Try giving Maine lobster if you really want to make a splash.

Mar 13, 2011 03:11 AM
Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

Anita,  I have really come to understand the power of giving my personal photography to clients.

John, Thank you! I appreciate your sentiments about my photographs. I do enjoy taking pictures, and when people appreciate them it means all the more to me.

Valerie, I remember the first time I gave a framed photo, it was a huge success! You are very welcome, and thank you!

Ann, Closing gifts are where we can just add that personal touch, which we hope will say "thank you for allowing me to assist with the sale/purchase".

Richard, I am blown away, thank you. I am now blushing.... Coming from you, it means even more to me.

Judy, Thank you! I have seen a few that you should frame yourself!

Andy, You can give me one of those any time, LOL.

Mar 13, 2011 03:55 AM
Kristin Johnston - REALTOR®
RE/MAX Platinum - Waukesha, WI
Giving Back With Each Home Sold!

I can see why you take pix and give them as closing gifts...you are very good at it....I could use some lessons!

Mar 13, 2011 04:06 AM
Don Rogers
Keller Williams Realty Chesterfield - O'Fallon, MO
Realtor, Broker, CDPE, GRI, OnullFallon MO & St Charles County MO homes

Good morning Andrea,

I like the idea of gift specific to each slient.  It will force me to pay MORE attention to what they are saying and seeing.

Thank you for the tip.

Mar 13, 2011 04:32 AM
Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

Kristin, I always am on the hunt for that best shot in the world, I can't help myself. I know there are others far better than myself, it gives me more to aspire to!

Don, I do always try to pay attention so I can narrow down the choices I make.

Mar 13, 2011 04:41 AM
Rene Fabre
ARFCO Media - Renton, WA
Practicing Philosophical Eclectic of the Arts

That's what I love about photography, getting the perspective of the person behind the camera. I agree, giving your client the gift of a photo is giving them a little part of yourself. And I like the point that it's priceless. You won't find another one just like it in a shop somewhere with a price tag on it.

Mar 13, 2011 05:57 AM
Peter Pfann @ eXp Realty Pfanntastic Properties in Victoria, Since 1986.
eXp Realty, Victoria BC www.pfanntastic.com - Victoria, BC
Talk To or Text Peter 250-213-9490

HI Andrea,

Great Personalized Gift Idea, and a very good way to promote and intergrate your hobby, passion and sharing it with your clients, I can totally see and feel how clients would love such a loving and personal gift, and become raving fans for life.

good for you.

Mar 13, 2011 06:09 AM
Gary Coles (Coaching)
Venture Realty International - Las Vegas, NV
Latin America Real Estate

Andrea, Your photos are always great - what a perfect closing gift. I know that I have missed some so I just subscribed to you blog so that I will be able to see them as you post them.

Mar 13, 2011 07:07 AM
Steven L. Smith
King of the House Home Inspection, Inc. - Bellingham, WA
Bellingham WA Home Inspector

Ms Andrea,

I can provide Nutsy S. Wallenda bobble-heads for only $50.00 each.

Nutsy

Mar 13, 2011 07:29 AM
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

I like this idea Andrea. It's a piece of YOU that you're giving to your clients, and something that they'll not soon forget who or where it came from.

Mar 13, 2011 07:36 AM
Dawn A Fabiszak
Private Label Realty ( Denver metro area, Colorado - Aurora, CO
The Dawn of a New Real Estate Experience!

Andrea ~ I believe when a closing gift is not generic, it is well remembered.  It sounds as though you certainly pay attention to who your clients are and what they like.  I am so sure that your unique photo closing gift to your clients speaks volumes!

Mar 13, 2011 07:59 AM
Jon Zolsky, Daytona Beach, FL
Daytona Condo Realty, 386-405-4408 - Daytona Beach, FL
Buy Daytona condos for heavenly good prices

Andrea, and you sure have a knack for photos. There are a few people on AR who honed their skills and are making fabulous photos, and you are one of them

Mar 13, 2011 12:11 PM
William Johnson
Retired - La Jolla, CA
Retired

Hi Andrea, I have to ditto your thoughts about giving framed photos. But for some of families I give a year membership to the zoo ,especially if they little ones. They get so much from the Zoo and Safari Park, and never have to pay for parking and even get discounts on food. So far, batting 1000 with those membership gifts. 

Mar 13, 2011 03:50 PM
Peggy Wester
Realty Executives Integrity - Grafton, WI
Real Estate Agent Ozaukee & Washington County

What a great idea! Excellent way to help them remember you.

Mar 16, 2011 12:26 PM
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic

Everyone is so different. You have to feel them out over the course of the relationship and you normally get it right in the end.

Mar 22, 2011 09:20 AM
Lindsay Pendleton
Relocating To Baton Rouge & Surrounding Areas - Baton Rouge, LA
Marketing Agent - Property Management in Baton Rou

This is a great, unique, 'personal' idea for a closing gift. I can imagine them putting it on their mantle and thinking of you each time they pass it. Great idea!

Mar 23, 2011 12:54 PM