I received a phone call from a fellow agent. He has customers in town and he would love to show them my listing in Fountain Beach Resort. There is a tenant in the unit, and she is not happy when we are showing, so we have to be diplomatic here.
The agent sets the time for 5 PM. We talk to the tenant when she comes from work, and she would leave so that the agent can show it. She promises to have the unit in order, which she does.
Our office is in this resort, and at 4:50 the tenant walks in and puts the key on my table and goes to the beach. She tells me she would be back in 30 minutes. Just in case, I call the agent and ask him whether we are on schedule. He asks me twice who I am, and then tells me that he had already been in the resort, and that he went to the unit, knocked on the door, nobody opened the unit, so he left.
So, why did he go to the unit and knocked on t he door? He asked for the key at the front desk, and they told him that the unit is privately rented, and that they do not give the keys from units which are privately rented, and all he could was to go and knock on the door.
He somehow forgot that I told him I would show him the unit. It somehow escaped him that he could at the very least call me before leaving the resort.
All he was saying was he was sorry.
And I thought that my memory is not as good as it used to be, and I need to start a list of terrible agents, so that next time they call, I know that I have to deal with them as with toddlers, i.e. be nauseously specific, and repeat everything twice, and then ask them questions and make sure they understand.
Do you have an "I am sorry" agents' list?
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