What Does Service Mean to You? Something to Ponder...

Real Estate Agent with Wilkinson & Associates, Wilmington NC

While skimming through Jeffrey Gitomers Sales Caffeine Newsletter today I came across a column by Brian Parsley that caught my eye, titled "How can you achieve success by serving other people?"  Mr. Parsley talks about service, what it is, and why it is important in the Sales business.

  He begins by asking:

"How can you achieve success by serving other people? Some people believe if you serve too much it is a sign of weakness. I don't buy that theory and you shouldn't either. Let's look at the word "service." There are many different definitions of the word depending on what you are doing. I believe the business definition is "the act of giving value to someone with their best interest in mind -- not yours." When you serve your customer with their best interest in mind, you are creating a buying atmosphere. Your job is not to "sell;" it's to help people with their problems or needs. This does not take a lot of time on your part, but will require a commitment to the process."

I thought this definition was concise, to the point, and right on the money (pardon the pun), yet I found it somewhat lacking in the metaphysical sense. Soooo, I started on a quest of self examination, to uncover in a deeper way what service means to me. 

 So Let's start with the basic meaning of the word service as defined by Merriam Webster:


  1. The work performed by one that serves   
  2. Help, Use, Benefit <glad to be of  service>
  3. Contribution to the welfare of others
  4. Disposal for use <I'm entirely at your  service>
  5. A helpful act  <did him a  service>
  6. Useful labor that does not produce a tangible commodity -- usually used in plural <charge for professional services

Not too meaty but we get the general idea right?

Thesaurus takes it further:


  1 an act of kind assistance <performed many services for the charitable organization> -- 
  2 the capacity for being useful for some purpose <that broom is worn out beyond all service> - -

Now it's  my challenge to reflect and define what service means to me. Right off I know that it must encompass the integrity of my whole being. For me, it can not be a means to an end otherwise it is hollow and worthless. It must be a "stand alone act" done for the sheer joy and honor of serving another.


Though I have many faults for sure, one positive attribute that comes naturally, and that I am very grateful for, is my "Heart of a Servant". I say this humbly, because it is truly a "God given Gift" that is part of my core being. This bodes well for me in the career that I have chosen, because as we all know in our Real Estate profession, we can serve, and serve, and serve some people, and never see any results or reward, except for the act of service itself.

Finding fulfillment and peace in the act of service itself, can be a difficult struggle for many, who might need to consciously practice, and with much effort, to hone or develop the attitude of service.

Which brings me to: What would I say is my definition of service????

Service to me it is a spiritual act of sacrificing one's comfort and needs for the needs of another. Service is an act of humility that places others before oneself. Service is not a means to an end but the endService is an honor and a privilege, and a Blessing.

True service is done without complaint or criticism, true service brings joy and touches lives and hearts, and true service can change lives for the better.

To serve is to love and to love is to serve.

And that's my take on it! or should I say Give???


So it's your turn now. Let's hear what service means to you.

How has your service to others in business or outside of business has changed a life. 

Or How some one's service to you has changed your life.

Meanwhile....What more fitting way to wrap this up than with a quote from a true servant, who lived and died among us in this century.

 Mother Theresa  

 "The fruit of silence is prayer, the fruit of prayer is faith, the fruit of faith is love, the fruit of love is service, and the fruit of service is peace." 



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Comments (10)

Bryant Tutas
Tutas Towne Realty, Inc and Garden Views Realty, LLC - Winter Garden, FL
Selling Florida one home at a time
I really enjoyed the post. Mother Theresa is a hero of mine. Service........you did such a great job of covering this I am having a hard time thinking of anything to add. I'm going to have to come back to it.
Nov 21, 2006 09:12 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

You did an excellent job at defining service, especially in you life.

If I were to add anything it would be that to serve another, is to fullfill the need of another, and not for a reward or praise for ourselves.

Nov 21, 2006 11:22 AM
marti garaughty
garaughty.com - Montreal, QC
a highly caffeinated creative type...
 What a great post Ginger. I try to go out of my way to take really good care of my clients and always surprise them with unexpected extras in their orders. Some of them have become such good friends that last year, I spent Eid(a Muslim holiday) in Dubai with friends who were originally clients. Treat people well and it comes back to us a thousand time over.
Nov 21, 2006 06:23 PM
Ginger S
Wilkinson & Associates, Wilmington NC - Wilmington, NC
Wilmington NC Real Estate & Relocation~

 Elizabeth, I thought we were sisters before, but now I am beginning to think we are twins...LOL! This post I did a year ago is my first entry to the group and You can see why...

Mother Theresa is loving this!

God Bless!


Nov 17, 2007 02:18 PM
Elizabeth Nieves
The Elizabeth Nieves Realty Group - Durham, NC
Bilingual Raleigh - Durham North Carolina Real Estate Team

Ginger:  This is SO PERFECT!!! YES...I have known (since the first time I read your blog) that we are spiritual sisters. I am so happy to have you as my sister!!!

Thank you for your prayers for tomorrow. I KNOW that God will give me the words to speak...HIS WORDS.

God bless you!!!

Nov 17, 2007 02:33 PM
Loreena and Michael Yeo
3:16 team REALTY ~ Locally-owned Prosper TX Real Estate Co. - Prosper, TX
Real Estate Agents
I thrive on making others feel taken care of. My most humbling job was to be a waitress. It is such a great experience and has brought the serving attitude into my real estate business.....
Nov 19, 2007 12:25 AM
Hugh Krone
Weichert Referral Associates - Hamburg, NJ
Realtor, Sussex County NJ


 That was such a wonderful post because it just flows from your heart. I like Rick Warens take on it "Our purpose on this earth is to serve God" and what beter way to serve God than to serve his children when they are in ned.

 God Bless You

Nov 19, 2007 05:07 AM
Ginger S
Wilkinson & Associates, Wilmington NC - Wilmington, NC
Wilmington NC Real Estate & Relocation~

Loreena, Waitressing is very tough job. When done with the right attitude, a waitress or a waiter has the opportunity to brighten their customers day.

Yes good training for our business


Nov 20, 2007 02:33 PM
Ginger S
Wilkinson & Associates, Wilmington NC - Wilmington, NC
Wilmington NC Real Estate & Relocation~

Hugh, Amen. Servanthood is a high calling.  The reward is one day hearing the Lord say 'well done good and faifthful servant!"


Nov 20, 2007 02:36 PM
Robert L. Brown
www.mrbrownsellsgr.com - Grand Rapids, MI
Grand Rapids Real Estate Bellabay Realty, West Mic
Service means to me something you willingly do for others seeking no glory in return.
Jan 06, 2008 03:55 AM