Bank of America Makes Another Boo Boo!

BOA strikes again. They need to fire some people and take out their own trash.

KK

I have a great deal of respect for Leigh, and this is despicable. This is a story that needs to be shared. Unbelievable, or maybe it isn't. Sounds like potential lawsuit material.

Jeff

Kristal,

that is definitely a buyer beware episode!  The right hand does not know what the left hand is doing. (or maybe it does, but doesn't care)

I'm wondering how frequent this really is?  I hope it's a bizzare rare occurance. 

Now that's scary... I wonder how do people in BOA speak to each other? They foreclosured on my listing when I have an offer and a close to appraisal price offer. Boo Boo.

The madness just continues . . . one would think all the bad press they are getting would make them clean up their act.

Interesting I wonder if there is a law suit in the works?

Love the video. To be honest. I'm not surprised either.

This is absolutely crazy! I can believe it though because BofA is so MESSED UP. They even think it's funny but what if the tables were turned & it was the BofA employee who's house was being broken into?  That would be funny in my book.

Thanks for the update.

Yikes, what a horror story! And they showed up armed? Another nice job Bank of America!

Just...WOW!  Do you mind if I link this or email it?  I know agents right in the middle of BOA short sale deals as we speak!

Awful info - but Leigh is so entertaining in her delivery she should have a TV show.

Hi Kristal,

I had something like this happen to me in Florida in 2004 when I was refinancing the mortgage on my house.I ended up loosing the house,as a cosequence I left USA. Today I live in Poland.When I tried to tell this story to people no one would want to believe me. It was very frightening and simply difficult to believe.

Greetings from Poland

Zijuzijazijana

Kristal, I came across your post because Eva reblogged it. Trash out teams who break locks and enter property should be held criminally liable.

Wow.  I will often have buyers of REO's put a card by the door stating that this home is occupied and do not enter without permission of the buyer, along with the buyer's cell phone number.  Now I guess that we will have to do the same with short sales.

When the mortgage is behind, they send an inspector out monthly to verify occupancy.  If it shows up as vacant and/or abandoned, that might set in motion the trash-out. The inspector reporting the property as vacant will normally put a sticker on the door that the property was found vacant.  Do not ignore a sticker like that.  Obviously the banks might not do a very good job of keeping track of who owns the home.  It sounds like the sellers moved out and before the buyers moved in, the inspector reported the home as vacant.

Kristal

How absolutely sad and absolutely scary. What a mistake on BOA

These folks might consider consulting an attorney to see if there is any legal prescription available to them that can send a message to BoA. Perhaps it would offer some relief (financial or otherwise) for the inconvenience and stress they're undergoing.

Kristal,

I hope this rarely happens. It's very scary and totally unpleasent to have the feeling that you have to fight against the wind.

Hi Kristal,  I just loved Leigh's presentation of the facts -- I have never heard of such a thing.  I can't believe that the person at the bank thought a security guard might be a good idea!  For pete sakes...