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Part Time Agents - Inexcusably Incompetent, A Heinous Subspecies That Should Be Rooted Out and Destroyed, or A Diverse Group That Cannot be Condemned En Masse

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Real Estate Agent with Humphrey Home Connections Realty, Reno, Nevada

So the part-time agents are scum argument has reared its ugly head once again. I just finished reading Jeffrey DiMuria's post entitled The General Practices of Bad Realtors, which prominently featured as item #6 "Working Part-time". At least he admitted that grief might be forthcoming, lol! I considered leaving a comment, then decidePart-time Realtord it would be too long, so ok Jeffrey here's your push-back:

Let me beg to differ. Every time this subject comes up, which it seems to do with frequency, it is stated as a sweeping generalization that all part-time agents, regardless of circumstances, are substandard, with no thought to the concept that "part-time" might not be universally consistent. One might as well argue that all red-headed (or blue-headed!) agents are difficult to work with and should be banned. Invariably, in the comments on these posts, vastly differing practices that might be considered part-time are presented. Equally invariably, the writer of the inflammatory post gives a pass to the commenter, with a "yes well that's different" sort of backhanded apology.

 

Here are some thoughts:

  • What about the so-called full-time agents that are not available on weekends, before 9:00a or after 5:00p? Does the fact that you are not working another job automatically qualify you as full-time and therefore, by definition, superior?
  • What about full-time agents that are never available but "will return your call between 4:00 and 5:00p" or "at their earliest convenience"? And then don't?
  • What about "full-time" mommy-agents that don't work another job but have extensive childcare responsibilities that preclude attending to business in a timely manner? Even though taking care of your own children doesn't pay well, no mother would argue that it isn't a huge job. 
  • What about "full-time" hobby-agents, well supported by their spouses and working for "play money"?
  • What if your other employment is extremely flexible and you are able to answer or quickly return phone calls, do paperwork, respond promptly to clients' and other agents' requests or questions, etc.? Are you still a subhuman freakazoid? 

In reality, even full-time agents have periods when they are not immediately available. Let me use myself as an example, only one of a great many possible part-time constructs. I work an enormous number of hours at my real estate business. I am pretty much always available by phone, email or text unless I am Under the Busbusy with another client, or rarely at my other profession, in which case I return calls promptly. The fact that I choose to continue to practice medicine a couple of days a week is my business and does not interfere with my real estate responsibilities. I rather doubt that my counterparties in real estate even realize I am not officially full-time, if the definition of full-time is no income from any other source. On the plus side, I think my clients choose me for two reasons: 1. They have known me for many years, see me in my doctor-role and believe in my integrity, and 2. They know I am not so desperate to close a deal that I would throw my own mother under a bus to do so. In no way suggesting that all or even many full-time agents are that way, but some are and many people are leery of sales professionals for that reason.

Bottom line for me: there are too many possible variations on a theme to strictly frame this debate in terms of part-time vs. full-time. It is not a productive distinction. Let's complain about agents that don't do their jobs, are inept, devious, downright fraudulent, never available, lazy, or unclean in thought, word, and deed. We would all live much happier professional lives if those folks were rooted out!

 

Photo credit: Beware of Buses from Tom (hmm a rosa tint) from Flickr via Creative Commons License

 

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Linda S. Humphrey, M.D., CDPE, e-PRO, EcoBroker, GREEN

Broker/Owner - Humphrey Home Connections Realty, LLC

cell: 775-287-4665

office: 775-232-8515

www.HumphreyHomeConnections.com

Comments(22)

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Mike Carlier
Lakeville, MN
More opinions than you want to hear about.

Most would agree with you that agents who fail to do their jobs are not all part-timers.  The fact that there are some real estate agents who hold other full-time employment and still do a great job in their real estate business is beyond question.  Those folks are seldom labeled as "part-timers" because nobody notices that they have something else that takes up 40/168ths of their time each week. 

Perhaps there needs to be a new label for the stereotype of what many of us call part-time.  More descriptive may be hobby-agents, or possibly amateur real estate agents.  It's difficult to understand how anyone can deliver on their fiduciary duty to put their clients' interest ahead of their own if they have a different occupation that takes precedence over their real estate business.

Mar 26, 2011 10:41 AM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Well said, Mike. Thank you.

Mar 26, 2011 11:22 AM
Juli Vosmik
Dominion Fine Properties - Scottsdale, AZ
Scottsdale/Cave Creek, AZ real estate 480-710-0739

Wow, looks like I missed a few thought provoking blogs, but I'm sure glad I caught this one.  Part time, full time - I think we all know both good and "bad" agents in both categories.  If, as an agent, one has COMMITTED to integrity and COMMITTED to a listing or potential buyer, then they are a good agent whether they do it only on weekends, after "normal" working hours, etc.  Personally, I like your first line about agents who ONLY work 9-5 and no weekends - now THAT's a part timer to me - I'd love to have those hours, LOL. 

Mar 26, 2011 11:33 AM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Hi Juli - Thanks! Yeah, me too, I'd love to have those hours...I'd spend all my newfound free time reading and writing blog posts!

Mar 26, 2011 11:55 AM
Markita Woods NMLS#196099
Fairway Independent Mortgage Inc. - Woodbridge, VA
Queen of Mortgages - FHA, VA, Conventional, USDA

I think you have shared some excellent points as I fall into the MOMMY Agent category (although I am a lender), it is definitely another job but I cannot use it as an excuse to not do a good job for my clients. *Suggested

Mar 26, 2011 03:59 PM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Hi Markita - I agree! Didn't mean to imply that one can't be both a mother and a professional, but it is unquestionably a constant juggling act. Just wanted to point out that even full-timers have other things on their plate. I think being aware of that allows us to be mindful of balancing our "duties." Thanks for the suggest, much appreciated!

Mar 26, 2011 04:20 PM
Judith Abbott
Coldwell Banker Residential - Dallas, TX

In my area (the Dallas-Ft Worth area of Texas), there are approximately 14,000 licensed agents who are members of our Realtor association, the MetroTex Association of Realtors.  Last year, the agents sold a total of just over 65,000 transactions (as reported throughMLS).  Statistically, that means that the "average" agent sold just over 4 units.    What it really means is that there are a relatively small number of people who have a license and are supporting themselves and then there are a relatively large number of other people who have a license and are perhaps selling one or two houses a year, if that.

Investing an emotional reaction to that circumstance just doesn't make any sense to me.  It just is what it is.

Mar 26, 2011 04:25 PM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Judith - I don't doubt your statistics for a moment. But you are making the assumption that all those doing the majority of the transactions are "full-time" in the traditional sense. I have seen no data that would support that contention. I would rather see licensing criteria strengthened, indeed I would welcome it. It has nothing to do with artificial distinctions.

Mar 26, 2011 04:32 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Nice counter points, Linda.  Full-time or part-time doesn't make the level of agent you are in terms of competence.  It's how serious someone takes the business.

Mar 27, 2011 03:14 PM
Diane Mora
Keller Williams Chino Hills - Chino Hills, CA

Thank you for this post, Linda. I've always felt that the outcry against part-timers is unfair and elitist. The fact is a LOT of agents are unable to make a living in this market; who is anyone else to tell them they're a "bad agent" simply because they need to supplement their income? How do we know what the family or financial circumstances are, and what right do we have to judge the priorities of anyone else?

When the market took a nose-dive, I found it necessary as a single parent to take a second job. I'd been working with a certain buyer for a while and told them that their needs might be better served if I referred them to a colleague. After a month they called me again, saying they really wanted to work with me and they felt strongly enough that they were willing to accommodate my schedule in any way necessary. We struggled together through a difficult REO purchase and have stayed in touch ever since. What in that entire scenario makes me a "bad agent"? 

I'm not saying it's an ideal situation, but a second job is only one of many circumstances that can make a transaction more difficult for all involved. Can we please stop making artificial distinctions among us, and just do the job?

Thanks for the vent. Suggested...

 

Mar 27, 2011 03:42 PM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Hi Chris Ann - Thanks! It's not about labels, it's about service.

Diane - You are most welcome to come back and vent on my posts any time you want! And I agree with you; don't judge another if you haven't walked a mile in their shoes. Our clients are not stupid; they recognize when they are being well served and I think many would prefer someone that sincerely takes their interests to heart over someone who is "full-time" but not much else. There are so many things that make transactions hard these days, but I really think it is mostly about communication. If you care enough to do so, you CAN make it work. Bst of luck to you! 

Mar 27, 2011 05:33 PM
Jim Frimmer
HomeSmart Realty West - San Diego, CA
Realtor & CDPE, Mission Valley specialist

I can’t really speak for anyone else, but I will never fault someone for working, part-time or full-time. Some would consider me a part-time agent because I have another (note the word “another”) full-time job as a manager at Borders Books & Music. I work more hours at real estate during the week than I do at Borders.

Mar 28, 2011 01:15 PM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Jim - You sound like me! I like that in a commenter, :). I really think that the haranguing needs to be directed at agents that don't do their jobs, regardless of how many they have. The constant harping on part-timers is tiresome, to say the least. Hope Borders' recent financial problems aren't making your life difficult!

Mar 28, 2011 01:33 PM
Anita Clark
Coldwell Banker Access Realty ~ 478.960.8055 - Warner Robins, GA
Realtor - Homes for Sale in Warner Robins GA

I think whether you are full or part-time, when you are in "work mode", you need to give it your best effort...anything less provides a disservice to your clients.

Apr 02, 2011 02:29 AM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Hi Anita - I think you have hit the nail on the head! That is a comment we can all agree with.

Apr 02, 2011 04:16 AM
Eric Michael
Remerica Integrity, RealtorsĀ®, Northville, MI - Livonia, MI
Metro Detroit Real Estate Professional 734.564.1519

Linda, this should be required reading for every new real estate agent. Period. You're right and I LOVE the line "if the definition of full-time is no income from any other source."

Apr 03, 2011 09:25 AM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Hi Eric - Thanks! I appreciate that very much.

Apr 03, 2011 12:37 PM
Tni LeBlanc, RealtorĀ®, J.D.
Mint Properties, Lic. #01871795 - Santa Maria, CA
Tenacious Tni (805) 878-9879

I've known plenty of Realtors that call themselves full time that really work part time.  LOL. Nowadays I don't see many part time agents making money -- but I know a lot of agents like myself who are working overtime for what was a part timers take.  When people don't do their part on a transaction it makes thing even worse when we are all doing so much already.

Jun 05, 2011 01:34 PM
Brenda Mullen
RE/MAX Associates - San Antonio, TX
Your San Antonio TX Real Estate Agent!!

Wow, just came across this and I am glad I did.  I am a part time agent, (I guess), and used to get all fired up when the part time bashers came out in FULL force.  There's a huge mob mentality when it comes to that.  I don't consider myself part time when it comes to my clients.  I am available to them at any time and just like full time agents, I return calls when  am able to and provide great service to my clients.  Basically, if my clients didn't know better, they would think I was full time :)!

Thanks for the post!

Jun 11, 2011 04:59 AM
Linda Humphrey
Humphrey Home Connections Realty, Reno, Nevada - Reno, NV
CRS, Broker/Owner HHC Realty

Tni - No question that doing both sides work for one (probably cut by the bank, but that's another post) side commission is annoying to the max. But as you point out, that has nothing to do with artificial "part-time" vs. "full-time" distinctions. Everything is just so much harder, so much more work, for so much less dinero right now. I think it makes us turn on each other in pretty unattractive ways.

Thanks for stopping by Brenda, appreciate your comments. We "part-timers" (as if!) have to stick together!

Jun 11, 2011 10:23 AM