The things I learned from Real Estate (and not from the movies)

1. It's ok to fire a client. Don't forget, you're the boss.

2. Don't take sides - stay out of the discussions between husbands and wives or it'll bite you in the rear eventually.

3. Somebody has to lead - make sure it's you.

4. Be polite, but be firm - nobody likes a doormat.

5. Set deadlines - without them most people don't feel the need to act.

What have you learned?