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Should Sellers Really be present at Open Houses?

By
Real Estate Agent with edwards builders and realty, inc.

Should Sellers Really be present at Open Houses?     Well, Noooooo !!!  

Welllll, let's rethink this for a moment.

Who's responsible if a potential 'client' comes in and starts rummaging through the medicine chest, for instance, and takes some prescription drugs, or if not 'borrowing' the drugs, but 'just happens to 'borrow' the prescription number, with the intent of re-ordering later, at least? hmmmmm...

Who is responsible if that Ipad or special pair of diamond earrings becomes, by the slight of hand....all of a sudden missing? hmmmmm

Or...who is responsible if an automobile gets accidentally, 'keyed', while checking out the garage?  Who?  Who, did you say?  

Well, whomever you said, the agent is the one that will be blamed.  Insurance or not.  Sellers' upset, blames Agent. Agents gone...or sued, with a bad name when they left to boot.

Maybe, just maybe the Seller(s) need to be present to protect what's there and be aware that they are to let the knowledgeable agent  do his/her job, by handing out pamphlets or answering questions.  Maybe Sellers are a good thing to have around.  Most Sellers know to hang back, and maybe, just maybe some of the comments that are 'overheard' might just help them be realistic in what they are offering, or better yet, proud of what they are selling. And yes, some Sellers are so desperate to do their job, they may just run some potentials away.  But, just maybe it's good to have them 'not to far away,' for liability's sake. 

What say you?     

Shannon Milligan, Richmond VA Real Estate Agent/Associate Broker
RVA Home Team - Richmond, VA
RVA Home Team - Winning with Integrity.

You raise some very good points, but I think a lot of people would feel uncomfortable with the seller being present. It may make them hurry to get out of there. But, your points are very valid.

Mar 28, 2011 12:27 PM
Bill & Cyndi Daves
Hiawassee, Young Harris, Blairsville, Hayesville, Murphy and Beyond! - Hiawassee, GA
TeamDAVES - Your REALTORS In the GA/NC Mountains!

I agree with Shannon - you raise some good points.  Perhaps we should enlist the NCAR/NCBAR to provide us with a hold-harmless for sellers to sign protecting us, as agents, from the liability that might arise from something like the things you have mentioned.

Mar 28, 2011 12:37 PM
Cindy Justice
Synergy Realty Pros - White Pine, TN
Synergy Realty Pros

You have made a great point.  I know most prefer that the seller not be there, but if they still have their valuables out, they may just insist on being there.  Most sellers  may know when to let you do your job, but there is always that one that doesn't. So that's a risk your taking either way.

Mar 28, 2011 12:39 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

I like the comments by Bill and Cyndi.

Mar 28, 2011 12:41 PM
AJ Heidmann ~ CRS
McEnearney Associates, Inc. - Alexandria, VA
YOUR Alexandria & Arlington, VA Real Estate Expert

Debra,

You have greater faith in sellers than we do, though we are predominately listing agents.  A seller usually has an emotional attachment to the property and tries to sell it too hard, which can come off as desperate.  We do not do open houses with the sellers present... period.

Now as part of the listing appointment we specifically tell them to remove or secure any prescriptions, irreplaceable, or easily concealed items of value that could "jump" into a pocket.  On one listing priced above $1M, after the first open house I received an angry call from the owners saying that some expired, narcotic prescription bottles had been emptied and placed back in the medicine cabinet.  After listening to my client about the loss I gently brought them back to the listing appointment and our conversation about securing items in the house.  These were "high maintenance" sellers to say the least, but after I reminded them of the conversation they admitted that they had overlooked these items.

After reading Bill & Cyndi's comment, we may well add an amendment to the listing that we have discussed securing valuable/desirable items within the home to futher protect ourselves.

Mar 28, 2011 01:10 PM
Debra V. Edwards
edwards builders and realty, inc. - Cashiers, NC
Realtor/Builder, Cashiers, NC., Highlands, NC., Glenville

Thanks for all of your comments.  I, personally hate open houses for this 'liability' reasons, but in my Mandatory Update class yesterday, the Instructor said that these things were happening more and more.  Sad, but true. 

Thanks for stopping by, debra

 

Mar 30, 2011 09:30 AM