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I will be glad to help you. As soon as I am finished with what I am doing.

By Richard Weisser

Real Estate Broker/Owner with Richard Weisser Realty

March 29, 2011 01:30 AM

As you probably have suspected, I’m the kind of person that enjoys helping others. I have quite a bit of experience from which I can draw, and as a consequence others often seek my advice and assistance.

But there are times when I am very focused on the matters at hand, and any interruption can be very distracting. In those cases I simply ask that the requested assistance be deferred to a more convenient time.

I am always surprised when this request for deference is either ignored or resisted. You would be amazed at how many times the person asking me for help has the expectation of an immediate audience and a quick resolution.

The prevalence of inconsideration seems to have escalated over the last few years. I blame it on the Internet and the “I want it now” attitude that pervades our society.

And to tell you the truth, I don’t like it one bit.

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Broker Patty Da Silva Da Silva

Green Realty Properties® - 954-667-7253 - Cooper City, FL

Top Listing Broker

Morning Richard, I know exactly what you mean... people want it NOW and when they hear anything to the contrary they are shocked and unhappy... Keep helping who you can and who respects you and your time. Have a great day! :D

Mar 29, 2011 01:39 AM

Liz and Bill Spear

Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH

Transaction Alliance Cincinnati & Dayton suburbs

Richard, It's reflected in the "answer my call within 5 minutes or I've already called another agent" behavior. It's a catch-22. We take care of the clients we're with THIS MOMENT, your turn is as soon as we've finished giving them our full attention :)

Mar 29, 2011 01:49 AM

Ed Silva, 203-206-0754

Mapleridge Realty, CT 203-206-0754 - Waterbury, CT

Central CT Real Estate Broker Serving all equally

Richard every time I try that my wife just repeats the request and won't go away until I stop what I'm doing to help. Clients are usually more considerate.

Mar 29, 2011 01:54 AM

Navona Hart

Century 21 Realty @ Home - Farmville, VA

Selling the Best Properties in Central Virginia

One of my pet peeves and you have expressed it well. Good post this am!

Mar 29, 2011 02:06 AM

William Feela

WHISPERING PINES REALTY - North Branch, MN

Realtor, Whispering Pines Realty 651-674-5999 No.

As you say, 'want it now!' society. Thereis very little respect for our fellow man's time. It is all about me!

Mar 29, 2011 02:08 AM

Deborah Byron Leffler BzyBee Real Estate Lady!

Keller Williams Realty Boise - Nampa, ID

We have become the instant society....microwaves and internet! I think it is a pet peeve of many!!!

Mar 29, 2011 02:18 AM

Kristin Johnston - REALTOR®

RE/MAX Platinum - Waukesha, WI

Giving Back With Each Home Sold!

We sure are an impatient society, and I have to admit,I am often very impatient...I have to work on that!

Mar 29, 2011 02:23 AM

Craig Rutman

Helping people in transition - Cary, NC

Raleigh, Cary, Apex area Realtor

Sadly, we're an instant gratification society and some folks just don't understand the concept of, "I'll be happy to help you when I'm finished doing what I'm doing."

Mar 29, 2011 02:24 AM

Janice Roosevelt

Keller Williams Brandywine Valley - West Chester, PA

OICP ABR, ePRO,Ecobroker

Richard, on he flip side, we can be accountable for our time and focus, and simply turn off, what ever it is that is distracting us. Create a message on cell phone and/or computer that says, "I am in a meeting now and will be rturning calls/emails at xyz time," It can help manage expectations, I've found

Mar 29, 2011 02:35 AM

Don Rogers

Keller Williams Realty Chesterfield - O'Fallon, MO

Realtor, Broker, CDPE, GRI, OnullFallon MO & St Charles County MO homes

Good morning my friend,

I feel your pain. I go back to the microwave to me that is when it all started. OOPS, I think I have just dated myself.

Mar 29, 2011 02:59 AM

Gary L. Waters Broker Associate, Bucci Realty

Bucci Realty, Inc. - Melbourne, FL

Eighteen Years Experience in Brevard County

If you can't help me now then I will go somewhere else! Yes, it is a bit annoying at times!

Mar 29, 2011 03:30 AM

Gary Woltal

Keller Williams Realty - Flower Mound, TX

Assoc. Broker Realtor SFR Dallas Ft. Worth

Richard, is not it the instant gratification age? I think it started with the TV dinners in the oven, to have dinner fixed and over with in a hurry WHILE watching TV. With deferring your time for another because you are busy just give them a reasonable expectation when you can get to them, and they just have to accept that, OR NOT. If not, it is their problem not yours.

Mar 29, 2011 03:44 AM

Richard Weisser

Richard Weisser Realty - Newnan, GA

Richard Weisser Retired Real Estate Professional

Believe it or not, when I wrote this I was not talking about customers or clients. I am talking about other agents and others that expect me to drop what I am doing and helping THEM with THEIR business!

Mar 29, 2011 04:41 AM

Lloyd Binen

Certified Realty Services - Saratoga, CA

Silicon Valley Realtor since 1976; 408-373-4411

Hey Richard,

I am a loyal client to my escrow officer because she will help me when I call her. She can change gears easily and is extraordinarily well-organized and meticulous with detail work so I guess she just resumes with her work after she helps me on the phone. Like you, I don't change gears as easily as she does.

Mar 29, 2011 06:07 AM

Nancy Conner

Olympia, WA

Olympia/Thurston County WA

I think sometimes people get so focused on their immediate need that they don't realize how unrealistic it is to expect others to drop everything instantly. But I agree that I'm WAY more receptive to those who acknowledge that I may not be at their disposal 24/7.

Mar 29, 2011 09:40 AM

Kim Inman

Mountains to Lakes Real Estate, Inc. - Harriman, TN

CRS, Broker/Owner

I think most people think that their urgency is more important than what anyone else might be in the middle of working on. It is our society, everyone wants what they want and they want it NOW!

Mar 29, 2011 01:59 PM

Andrea Swiedler

Berkshire Hathaway HomeServices New England Properties - New Milford, CT

Realtor, Southern Litchfield County CT

Richard, I often get hit with tech questions at the worst time. One other thing I found is that when I am on the computer there is the perception I am not busy. Go figure.

Mar 29, 2011 11:42 PM