Exceeding expectations.

By
Services for Real Estate Pros with Turning Point Estate Services LLC

Exceeding expectations.

I have the good fortune to reside and have my place of business, Turning Point Estate Services LLC. in Wilton, CT. On a recent afternoon while reading the local Wilton paper I came upon a article about Dagny Eason, a local realtor, going independent with the launch of Dagny's Real Estate. I sent a quick email and was pleased when she suggested we meet over coffee/tea. I had been looking for ways to leverage the momentum from our own recent article about Turning Point in the local Connecticut newspapers, so I jumped at the networking opportunity. 

At our meeting I learned about Dagny's use of ActiveRain, and was soon convinced this kind of social media information exchange would be indispensable in growing my business. I was eager to get on board the AR bandwagon, and Dagny said she could get me started.
I had expected a web address and a "good luck", but instead. the following evening, Dagny gave up hours of her own personal time, even her dinner, to help me set up my AR account and familiarize me with the system.

Successful people exceed your expectations. With just a quick look through Dagny's web site and thoughtful AR blog posts, you can see this is a common thread throughout all of her endeavors. I am fortunate to have found her as is the entire ActiveRain community and the communities of Lower Fairfield County CT.

Thank you Dagny.

Exceeding expectations.

Posted by
Fireplace in WiltonPeter Schattenfield
Managing Partner
Turning Point Estate Services LLC
Wilton, CT 06897
(203) 388-8092 (office)
(203) 550-2199 (cell)

TurningPointRE.com

pschattenfield@TurningPointRE.com

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Comments (10)

Lucas Whalen
Stonebridge National Lending - Blue Springs, MO

I completely agree and for you to appreciate how she went out of your way to help is also admirable.  Too often then not when someone exceeds your expectations you kindly thank them and move on without really expressing your true graditude and telling everyone you know what a great job they did.  It is funny though because when you mess up or do not provide the best service people are very quick to tell everyone they know how horrible the experience was.  It is esay for people to spread the negative but not all the positive the world offers.  Just look at the news for example.  Hardly ever is there story after story of the good things happening throughout the world yet every disaster, crime etc are on every station.  I guess the point I am making is thank you for spreading the good someone has done for you.  WELL DONE!!!

Apr 05, 2011 03:58 AM
Dagny Eason
Dagny's Real Estate - Wilton, CT
Fairfield County CT, CDPE Homes For Sale and Condo

Peter - That was so sweet of you!    You are quite the charmer yourself, and are very quick to learn.  It was a lot of fun to see you get yourself on and started in blogging.   You would have LOVED Rain Camp!!  Go read some of the blogs from the event....    just search "Rain Camp" to get the blogs - I wrote several.

Apr 06, 2011 02:29 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate - St. George, UT
So Utah Residential, Referral & Relocation REALTOR

Peter, Welcome to AR and I'm glad you met Dagny, she possesses tenacity and an openess to helping people! I hope you enjoy your time spent here and it helps to push your business forward!

Apr 06, 2011 02:53 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Peter- I'm so happy you have had the chance to have that coffee with Dagny.  I think she's fabulous too.  And ActiveRain... you'll be so happy and learn so much here.

Apr 06, 2011 02:54 PM
Ginny Gorman
RI Real Estate Services ~ 401-529-7849~ RI Waterfront Real Estate - North Kingstown, RI
Homes for Sale in Southern RI and beyond
Peter, i've been best buddies in the 'rain' with Dagny & she shares, as most do, well. I am so glad you've discovered a wonderful venue to bring your biz to the next level...call any of us if you need help...good luck,
Apr 06, 2011 03:02 PM
Ed Silva
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Welcome to the Rain Peter. Having Dagny as your guide will be very rewarding.

Apr 06, 2011 03:06 PM
Lora "Leah" Stern 914-772-4528
Coldwell Banker, 170 N Main Street, New City NY 10956 - New City, NY
Real Estate Salesperson

Hi Peter and welcome to the rain.  You've got yourself one of the best mentors.  Dagny is just so warm, helpful, enthusiastic and full of energy.  Hope you can keep up with her.

Apr 06, 2011 03:12 PM
Peter Schattenfield
Turning Point Estate Services LLC - Wilton, CT
Estate Dissolution and Preparation (203)388-8092 CT.

Everyone, thanks for the welcome and offers of help..I will keep it in mind for when problems arise

 

As for Dagny, I give credit where credit is due...CREDIT WAS DUE !!!

Apr 07, 2011 06:47 AM
Not a real person
San Diego, CA

Hope you have a most wonderful weekend!

Aug 19, 2011 05:18 PM
Peter Schattenfield
Turning Point Estate Services LLC - Wilton, CT
Estate Dissolution and Preparation (203)388-8092 CT.

Russel, Wow, you are going way back into my brief and shallow archives. 

Aug 19, 2011 05:22 PM