We have the happiest customers in the world. Or at least the most fun. How do I know? At least once a day somebody makes the effort to share their experience using HG.
Their feedback generally falls into two categories:
- Surprised. As in “Wow, this actually works. I didn’t think it would.” AND
- Gobsmacked. Which sounds like this “OH MY GOD!! THIS REALLY WORKS! Why didn’t you tell me?”
The second is my favorite because the compliment in tinged with genuine anger. I love that. Not sure what it says about me but when you’ve launched a radically simple service and people are mad because they didn’t know, it’s super fun.
I also love it because this feedback generally comes with several suggestions of what we should be doing. My all time favorite is the Active Rainer who said we picked the wrong name.
“No, no, no, not Happy Grasshopper” he said. “You need a better name, something like...Sales Funnel Expand-o-rator. That way people will know what it does.”
I love the creativity and I have to admit, he has a point. The name Happy Grasshopper doesn’t really tell people what we do, but hundreds of Active Rainers are finding success with our service anyway.
Real people like Todd Clark, Nancy Fraser, Susan Emo, Betsy Purcell, Kelly Armer and on and on and on... these folks overlooked our “stupid” name and gave us a try. Thanks for getting on board and for sharing your Happy Grasshopper story.
So what do you think? Do we need a better name? I'll be posting later about how this whole crazy thing got started - now go sell something!
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