My compliments to another local Realtor for her professionalism!

I was very impressed with a Realtor here in the Boise area today so I thought I would share her wisdom.

There is home one of my clients wanted to see because it was a 1928 sq. ft. 4 bedroom 2.5 bath home with a 2 car garage built in 1995 for only $50,000.  Four years ago, the lot would have cost that!  The listing mentioned in the remarks that the home needed work and had mold damage.  For showing instructions, it said to call for additional disclosures for an access code for the lockbox.  Usually that frustrates me since I can't get a hold of the agent.

However, this is where the agent did a great job.  She replied back almost immediately to my email with a Disclosure and Hold Harmless Agreement due to the potential health threat of the mold in the home.  Only after I signed that disclosure did she give me the Call Before Showing Code on our electronic lockbox.  I had my client sign it too to cover my bases and the listing agents.

She also taped a note to the outside of the lockbox telling potential agents to remember there are special instructions before being able to access the key.  

Being warned ahead of time set the expectations correctly and I was able to bring two surgical masks to wear while touring the property.  If I hadn't brought the masks, I wouldn't have spent near the time in the home assessing the damage with my client.

I am not sure the person that lost the home to forclosure was hateful and purposely damaged the interior or if the pipes just froze this winter and caused the water to run when they thawed out.  It obviously caused extensive damage throughout.  Even the tile floors were cracked (I assume from water getting under them and freezing them pushing them up until they cracked).  The hardwood floors of course are buckled too.  I couldn't figure out what caused the water damage at the top of the pantry since it was up about 8' high and the ceiling is vaulted over the top with no visable water damage from the ceiling.  Maybe the water squirted from the kitchen sink or the dishwasher that far?

Fortunately, my client used to do water and fire damage repair so he sees opportunity not disaster.  They have multiple offers on the property so it will be interesting to hear the offers.  Two other groups had stopped by to see the home while we were there and they didn't make it in more than to the first level of this tri-level before walking out.

She now has all the addendums and instructions posted as "Associated Documents" online.

I think the best compliment I can give her is an offer hire her to work at my brokerage since that is the way Realtors should handle such situations!  You can be professional and limit your liability at the same time!