Never Say Never??!! Maybe Just This Once!

Real Estate Broker/Owner with KGC Properties LLC, Tucson Property Management & Real Estate

2:00pm appointment yesterday.  Owner will just run home to get the dogs out before anyone comes.

It's 1:45pm.  I'm there - so are the clients - who arrived 45 minutes early - and are in the home, having coffee with the owner. They already "ironed out" details to a lease agreement - perhaps a purchase!!".

Owner giddly says, "I just love them!  Would you like something to drink Gabrielle?" After I hear what was agreed to, I'm thinking, you know, a drink sounds pretty good right about now!

For any owner who occupies a home that is up for rent or sale with a licensed real estate agent, I suggest leaving the negotiations in the hands of that professional. Lots of reasons come to mind as to why - but let's just name the big one - once you say or agree to something - taking it back can be hard and sometimes, impossible.

A few friendly reminders:

Never never let people in to your home that you don't know - even if your agent said s/he is meeting people at the house.  It's just not safe to open your door to strangers.  If appointments arrive much earlier than the scheduled time - it's OK if they have to wait outside a little while. 

Never never start negotiations, answer questions about the house, or begin discussing anything other than, "Hi, how are you?  Thank you for coming to see my home." if you do happen to run into potential Buyers or tenants.

Never never stick around the house "in case you are needed".  I know sometimes it's hot, or cold or rainy or (insert weather condition) - but in most cases for most everyone - there is always something or somewhere you can go for an hour.  A good agent will call and wait until you come home so you can ask all the questions you want!

Never never think that questions such as is there a 220 outlet, do those tools come with the home, etc., will be deal breakers.   I promise, its OK for your agent to say, "I don't know - but will find out and let you know."

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This blog is written with my opinions and my opinions are  presented with accuracy but not guarantees. Please talk to a professional before making any real estate, financial or agency decisions.    Gabrielle Kamahele Rhind - 2014. If you want to reprint parts of this - just email me for my permission: .



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  1. Gabe Sanders 04/25/2011 01:09 AM
tucson home sellers

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Paul S. Henderson, REALTOR®,CRS,
RE/MAX Professionals. - Tacoma, WA
Tacoma Washington Agent/Broker & Market Authority!

Just think how much we learn through every transaction and multiply that knowledge by the amount of transactions we go through each year.  That is a lot of experience…

Apr 19, 2011 09:11 AM #1
Team Honeycutt
Allen Tate - Concord, NC

Great "Never Say Never" List.  Sellers trying to be helpful can really turn into a disaster.  You explained it very well.


Apr 19, 2011 09:12 AM #2
Kathy Denworth
Century 21 Schwartz Realty - Islamorada, FL
Realtor in the Florida Keys, Islamorada, Key Largo

Gabrielle, all good points. There is nothing so frustrating as an owner who insists on staying in the house during a showing, regardless of what kind of showing it is.

Apr 19, 2011 09:14 AM #3
Bob "RealMan" Timm
Alliance Real Estate - Minot - Minot, ND
Bob Timm, Broker Associate, Alliance Real Estate

GOOD AFTERNOON GABRIELLE!Good stuff. I don't believe I have ever versed my sellers in this area so thanks for the heads up. I never have because I've always made it clear that they need to NOT be home for showings but we all know that that warning without giving good reason is bound to fail at some time.

Apr 19, 2011 09:46 AM #4
Ilyce Glink
Think Glink Media - Chicago, IL
Best-selling author, award-winning TV/radio host.

Gabrielle, Right before reading this post, I just finished reading one on the top 10 things a buyer should never say to a seller. It seems like buyers and sellers are getting very comfortable with each other lately! While this could seem like a good thing, you're right that before making any negotiations, the Realtor absolutely needs to be present. Thanks for the post!

Apr 19, 2011 09:50 AM #5
Glenn Roberts
Retired - Seattle, WA

Things happen, and in this business we almost never mean good things when it comes to principals meeting without their agents on hand. Sounds like you handled it well, G. (With a drink:))

Apr 19, 2011 10:07 AM #6
Kim Inman
Mountains to Lakes Real Estate, Inc. - Harriman, TN
CRS, Broker/Owner

Gabrielle...yesterday I showed a property to a prospective buyer and the seller was there. Buyers loved the place and said to seller would you take X amount for the property. I could have died.  I did suggest that we go back to the office and put an offer in writing.  We did and are negotiating it now.

Apr 19, 2011 12:33 PM #7
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC


You make an excellence point, thanks for sharing the information.

Good luck and success.

Lou Ludwig

Apr 19, 2011 03:53 PM #8
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Great post Gabrielle!  All sellers should read this one.  Suggested for a feature.

Apr 20, 2011 01:08 AM #9
Connie Goodrich
Keller Williams Realty - McKinney, TX
CRS ABR (McKinney Realtor)Texas

Love the Never, Never list because it can Cost you in many ways.  Great post to share to remind us to share with our clients.

Apr 20, 2011 01:53 AM #10
Gabrielle Kamahele Rhind
KGC Properties LLC, Tucson Property Management & Real Estate - Tucson, AZ

HI CONNIE!  So true - in this case, we are still trying to undo something the wife did that the husband doesn't agree with!  Whew!  Thanks for stopping by and sharing this!

HI GABE!  Well thank you!!

HI LOU!  Thanks!

HI KIM!  Oh boy - isn't that just the most awkward position to be in??!!  We realize Sellers are anxious - but....!!!!

HI GLENN!  Ha ha ha! Yes - the drink was tempting when I heard the details!

HI ILYCE!  Agreed!  At best - all parties on either side need to know what someone is agreeing to!

HI BOB!  You definitely hand out great advice - we can't always prevent buyers and sellers from meeting - but it's always a good idea to tell them what to say and what not in these "oops - I just happened to be here" situations!

HI KATHY!  And they do insist!  It too shall pass!

HI BETTY!  I know the most well-meaning sellers who get themselves into such a bind!  Patience right??!

HI PAUL!  Experience is a plus!

Apr 20, 2011 06:55 AM #11
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