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I fired a client over $15.00

By Clint Mckie

Home Inspector with Desert Sun Home, commercial Inspections 10072923

April 19, 2011 11:37 PM

I fired a client over $15.00. This is true. I had gotten a call one day last month with a sad story about needing an inspection completed. They really needed this one done. I told them I could possibly get it done for them but I wanted a "little" more. With the price of gas and my time going up, I needed a little more for my efforts. I was feeling pretty good that I had gotten a better price for the inspection "albeit only $15.00" but better than nothing.

I did the inspection and then it was kicked back saying that I needed a lot more information. After spending about two hours on their web site and then sending it in for the second time. It was accepted.

Then Today I received the check. You got it. It was for the original amount they had first called offering.

I e-mailed, then called them and they said they "don't recall" offering me more. I told them "you didn't, I wanted more. And your company approved it. They told me "it's the national average", and it's all I would get.

So I told them I was firing them as a client for breach of a verbal contract. Then I told them to send an inspector from California for what they are paying me.

I won't be doing any more inspections for this company. They were fired.

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James Dray

Fathom Realty - Bentonville, AR

Morning Clint too bad you didn’t get it in writing that’s why I do.

Apr 19, 2011 11:45 PM

Kevin J. May

Florida Supreme Realty - Hobe Sound, FL

Serving the Treasure & Paradise Coasts of Florida

Yeah, Clint, James expressed my sentiments exactly! Scruples are necessary at times!

Apr 19, 2011 11:50 PM

Laurie C. Bailey-Gates

Robert Paul Properties - Barnstable, MA

ABR, SFR

Hi Clint,

Too bad - it sounds like gas prices are only going to get higher for the summer. I wish I could charge for my gas and time.

Best of luck,

Laurie

Apr 19, 2011 11:50 PM

Clint Mckie

Desert Sun Home, commercial Inspections - Carlsbad, NM

Desert Sun Home, Comm. Inspection 1-575-706-5586

Hey James. Whats with the comment. I got the last line but what the heck doe's the rest mean. Am I missing something here?

Clint McKie

Apr 19, 2011 11:51 PM

Rob Thomas

Prestige Homes of The Tri Cities, Inc. CALL....423-341-6954 - Bristol, TN

Bristol TN-VA & Tri Cities Agent, ABR, GRI, e-Pro

Clint....I agree with James....the last line that is......
Hope you have a great day!---Rob

Apr 19, 2011 11:54 PM

Clint Mckie

Desert Sun Home, commercial Inspections - Carlsbad, NM

Desert Sun Home, Comm. Inspection 1-575-706-5586

Hi Kevin, I did get an e-mail agreeing to the price, but if they will not send you the "full amount, the $15.00 is not worth the effort to collect.

Hey Laurie, with all the driving I need to do I have to charge a little more to help "offset" the travel expense. Too bad you can't charge a "service fee". It might tick off some client's.

Thank you all for the comments.

Clint

Apr 19, 2011 11:55 PM

Fernando Herboso - Associate Broker MD, & VA

Maxus Realty Group of Samson Properties - Clarksburg, MD

301-246-0001 Serving Maryland, DC and Northern VA

James has a 15 dollars worth of comments there. .

Apr 20, 2011 12:02 AM

Clint Mckie

Desert Sun Home, commercial Inspections - Carlsbad, NM

Desert Sun Home, Comm. Inspection 1-575-706-5586

Hi Rob, I really think James cover the entire blog with "all" of his comment. LOL

Hey Fernando, The best thing about haveing James blog is you get your moneys worth. LOL

Thanks for the comments,

Clint

Apr 20, 2011 12:08 AM

Richard Weeks

Dallas, TX

REALTOR®, Broker

Clint,

Sounds like you make a wise business decision. One should not be treated that way.

Apr 20, 2011 12:46 AM

Jim Courtney

OklaHomes Realty, Claremore Oklahoma - Claremore, OK

CRS, GRI, AHWD

I guess that would be one of the challenges of working with a corporation instead of an individual person. I'm sorry this happened to you. I think you did exactly right with the Donald Trump move. :)

Apr 20, 2011 02:09 AM

Clint Mckie

Desert Sun Home, commercial Inspections - Carlsbad, NM

Desert Sun Home, Comm. Inspection 1-575-706-5586

Hi Richard, This happens from time to time. So you have to roll with the punches.

Live and learn my friend.

Hey Jim, I like the "donald Trump" phrase. I really am at the mercy of who I work for if I get what is promised or not. I do inspections for 12 different companies as well as for my self. I don't have this type of problem very often, but it doe's occur form time to time. Take it on the chin, and cut your loses.

Thanks everyone for the comments. It means a lot.

Clint McKie

Apr 20, 2011 11:48 AM

Rob Thomas

Prestige Homes of The Tri Cities, Inc. CALL....423-341-6954 - Bristol, TN

Bristol TN-VA & Tri Cities Agent, ABR, GRI, e-Pro

Clint....they will rethink their position after a while and wish they hadn't treated you this way.....Have a great one!---Rob

Apr 20, 2011 11:59 PM

Clint Mckie

Desert Sun Home, commercial Inspections - Carlsbad, NM

Desert Sun Home, Comm. Inspection 1-575-706-5586

Hi Rob, I did get an E-mail stateing that it was a "my bad" in the incorrect amount. I tole them in a reply I will do inspections for them if they send me a check in full in advance.

No reply yet. LOL Thanks for the comment.

Clint

Apr 21, 2011 12:03 AM