Questions You Should Ask Any Agent Part 3

By
Managing Real Estate Broker with Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com Designated Broker DB29503
https://activerain.com/droplet/znW

What do you do better than other real estate agents?

(ie, why should I pick you over everyone else)

Real Estate is a "people person" career. But, what some people don't realize is that besides the people person part of it, behind the scenes there are A LOT of details that need to be attended to - from paperwork and making sure that everything is properly filled out and in the file (we are not lawyers, but there are many items within a real estate contract that could make or break a transaction when issues arise), to keeping track of time deadlines (of which there are many between the loan process, the inspection period and closing date), to keeping in regular contact with all parties involved in the transaction (buyers, sellers, listing agent, agents' assistant/transaction coordinator, loan officer, loan processor, escrow officer, escrow assistant, title officer, home inspector, appraiser, etc.) and more.

These are sometimes things that driven "people people" aren't as good at. Some of the most successful real estate agents are terrible at the 'detail' part of it but are hugely successful because of their people skills. Some of them know it and some of them don't. Those who know it generally hire an assistant who can keep them and all the details in line, and I think this is great that they know their strengths and weaknesses and can work their business based that way. However, others don't and don't realize the detriment it could cause within a transaction.

I was in a real estate education class and we did a little study - we took a personality test and then assembled into the groups of people that matched our personality. What we found was that the majority of people who are real estate agents are a highly driven and influential "people person" type personality, but had very little in terms of organization and detail, which were components of the other personality types. This was reflective of what more extensive studies had done over larger groups of people in the same business. It makes sense because there is a high need for both being driven and enjoying working with people to be in this business. But, there is also a huge part of the business that also needs to tend to the details as well.

My personality showed me to be high in the detail and accuracy department. Because of this I have chosen to not have an assistant and to work with my clients and complete transactions from start to finish. While some agents would say they are able to better service their clients (and also sell more homes) by passing off the "transaction coordinating" to another person once the contract has been accepted, I find that there are so many issues that could potentially come up between contract acceptance to close that I want to be the one in the middle of it, foreseeing any issues before they occur and nipping them in the bud before they become a problem. I also believe that my clients who have hired me to be their real estate agent don't deserve the disservice of having to be in touch with an assistant instead of me once we've gotten past the choosing homes portion of the process. And honestly, I like this part.  My involvement in the transaction in it's entirety and my meticulousness (which also leads me to want/need constant communication between all parties) allows me to have a very high success in closing difficult transactions and problem solving in the event any issues do arise between contract acceptance and closing, where it is possible in other cases the deal may have just fallen through. While that is my decision, if another agent has an assistant to do this work this really may be the best situation for them and how they work.  So, as a buyer here in the Ada and Canyon Counties you will need to assess the situation and decide what is most important to you and what your expectations for your agent are.

 

 Questions You Should Ask Any Agent Part 1

 Questions You Should Ask Any Agent Part 2

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Rainmaker
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Lynda Eisenmann
Preferred Home Brokers - Brea, CA
Broker-Owner,CRS,CDPE,GRI,SRES, Brea,CA, Orange Co

Hi John & Kasey,

Good info, your comment about "there are many items within a real estate contract that could make or break a transaction..."  is so very true. Whever one of the agents in my office has an issue, I always direct them back to the original purchase agreement.

Btw, what was your personality test in class? By chance the DISC formula?

Apr 27, 2011 05:20 PM #1
Rainmaker
739,325
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

Since now I've branded myself as detailed and accurate the greatest irony would be all of you finding mistakes and errors in my blog.  I've checked it, but it's also late and I'm headed to bed soon, so don't be too tough on me ;-)

Apr 27, 2011 05:24 PM #2
Rainmaker
739,325
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

Thanks for the comment Lynda.  Yes, it was the DISC.  I just posted another blog asking AR folks what their personalities are.  I'm curious!  What is yours?

Apr 27, 2011 05:26 PM #3
Rainmaker
549,769
Lynda Eisenmann
Preferred Home Brokers - Brea, CA
Broker-Owner,CRS,CDPE,GRI,SRES, Brea,CA, Orange Co

Hi again, okay I love the DISC formula. Easy to undertand and I've found it really accurate over the years. I'll take a look at your post.

Apr 27, 2011 07:11 PM #4
Ambassador
697,547
Lee & Pamela St. Peter
Berkshire Hathaway HomeServices YSU Realty: (919) 645-2522 - Raleigh, NC
Making Connections to Success in Real Estate

Great series of questions for clients to ask of their agent.  I am in agreement with you in that we too have chosen not to go the mega agent route and pass our clients on to assistants.  It really is too risky and I myself don't appreciate it, so I can only imagine how the clients feel...  Am off to take a look at your DISC formula, haven't looked at it in ages!
Pamela

Apr 28, 2011 02:08 AM #5
Rainmaker
739,325
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

Lynda, when you hire agents on to your office do you take into consideration their personality?

Lee & Pam, I agree, I don't appreciate being passed to an assistant either.  In fact working agent to agent I typically want to work with the agent, not their assistant.  Although over the years I've found, especially because of these personality profiles, that I sometimes end up getting the answers quicker form some assistants and many assistants are spectacular.  But when I deal with them the whole time, I wonder why they aren't just the agent in charge - because they kind of are ;-)

Apr 28, 2011 04:43 AM #6
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Rainmaker
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Kasey & John Boles

Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties
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