A Must-Read for Microsoft Outlook Users

By
Services for Real Estate Pros

oops, I didn't back up OutlookThis is a particularly embarassing post for me to write.  I should have known better.  I can't believe the mess I am in.

I went to business school; my major was Management Information Systems or M.I.S.  This is your basic business management degree, with a whole bunch of business-related computer courses thrown in.  In other words, I can't write video game code, but I can manage a business using computers to full efficiency.  At least, that's what I am supposed to be qualified for.

So that's why this post is particularly embarassing.

This is a post about backing things up.  Most of you are going to roll your eyes at this point and think-- rightfully so-- that backing up data is about as basic as you can possibly get.

Well, I back-up all of my client files regularly.  I have all of my mortgage loans stored on my own C-drive and then backed up to two separate hard drives.  I am absolutely anal-retentive about backing important data up.  As I mentioned, I have three copies of everything in my business database.

However, I completely neglected my...uh..."unimportant data."

Earlier this week, I was having some problems with my computer and...make a long story short...I dropped my hard drive on the floor, from about 5 feet up.  In short, the hard drive is now unreadable.  (Yes, I did take it to a data recovery place; no luck.)

Did I lose business data?  Or loan files?  Or personal tax returns?  Nah!  I backed all that stuff up.

What I did lose, was hundreds of emails, emailed receipts, my address book and basically-- everything that was in my Outlook program.  I never thought about backing up my inbox, with those hundreds of emails that I keep.  So I didn't lose any "important" business-type data, but people that emailed me a few days ago are never going to get a response.

Also, I regularly use the "search" function in Outlook to find an email that is buried or maybe in my "deleted items" folder.  I just didn't realize how reliant I was on Outlook.  I really screwed myself with this.

If you don't use Microsoft Outlook, I would suggest Googling your own email program to find out how to do this, and I would do it fairly often.  I have never had a C: drive completely fail before, but clearly it can happen and especially if you drop it.  Ugh.

email envelopeHow To Back Up Every Email and Contact in Outlook:

Outlook stores all of it's data in a .pst file, which stands for "personal file folder."  I don't know why you need to know that, but there you go.

1. On the File menu, click "Import And Export".

2. Click Export To File, and then click Next.

3. Choose Personal Folder File (.pst) , and then click Next.

4. Click the folder that you want to export the .pst file to, and then click Next. 

5. Click the Browse button, and then select the location to save the .pst file. (I always save back-up files like this in very obvious places, like "My Documents."

6. In the File Name box, type a descriptive file name for the .pst file, and then click "OK".  (I would humbly suggest that if you are backing up today- for example- you title the file something like Outlook_Backup_10_05_07.pst  That way, if you collect a few of these over time, you can easily see which one is your most recent.) 

7. Click Finish and then save a duplicate copy of your PST file somewhere.  CD's are so cheap nowadays, it'd probably be worth burning a CD once a week.

That's it.  It's so simple and so obvious.  I just know that most of us aren't very diligent about backing up our email, but if you were exchanging emails with a brand new client just a couple of days ago...and you lost your hard drive today, you might be in trouble.  Just like I am.  I'm backing up my email every day from now on.  I can spare the 2 minutes.

If you use Outlook Express, rather than plain old Outlook, here is an article about backing up O.E.

subscribe

Posted by

seo guru

Comments (75)

Minnesota Home Staging Firm, Minnesota
Minnesota Home Staging Network~ MN's Top Home Staging Firm - Inver Grove Heights, MN

OMG!  Never thought of that either. 

Excellent point!!!

All the best,

Beth

Oct 12, 2007 07:44 AM
Stephen Joos & Chris Brubaker- HouseFront
HouseFront - Denver, CO
haha wow, look at all those people who have comment on this topic.  Obviously this was something very helpful, so thank you, as I'm sure everyone else is.
Oct 12, 2007 09:14 AM
Patricia Beck
RE/MAX Properties, Inc., ABR, GRI, SRES - Colorado Springs, CO
Colorado Springs Realty
What a bummer.  I just recently started backing up my outlook and after hearing your story, I am going to do it more often!!
Oct 14, 2007 12:18 PM
Edith " Edi " Davenport
Coldwell Banker, Conroy, Marable & Holleman - Clarksville, TN
Your Realtor For Life
I know how you feel, my computer crashed and I lost everything.
Oct 22, 2007 03:50 AM
Tom Burris
NMLS# 335055 - Baton Rouge, LA
Texas/Louisiana Mortgage Pro - 13 YRS Experience

my files are so big, i need a dvd to back em up. LOL

i am a packrat

Oct 31, 2007 09:32 AM
Kathy Clulow
RE/MAX All-Stars Realty Inc. Brokerage - Uxbridge, ON
Trusted For Experience - Respected For Results
Karen -It sounds like you might benefit from an external drive or if you are on a network a network drive/folder with automatic back up's
Oct 31, 2007 09:48 AM
Brian Burke
Kenna Real Estate - Lone Tree, CO
Broker & Advising Expert-Denver Luxury Real Estate
As soon as I finished reading I went and backed up my outlook! Thanks. Never thought of that. Yikes!
Nov 13, 2007 05:00 PM
Lane Bailey
Century 21 Results Realty - Suwanee, GA
Realtor & Car Guy
I have been there...  I learned that most of the emails I saved... I didn't really need, unless they weren't that old.  But, I have worried about my contacts.  I have them on my PDA/phone in outlook, as well as my computer and back-up. 
Nov 24, 2007 02:19 AM
Ronald Miller
Monarch Mortgage - Fredericksburg, VA

Hello Karen,

Some very good advice...and such a hard lesson to learn. Thanks for the reminder & Good Luck.

Ron

Nov 24, 2007 09:49 AM
Anonymous
MR JUDE SMITH
Wow we offer loan here for your loan and financial need contact Mr Jude Smith for you cheap loan at mrjudefinancialfirm@yahoo.co.uk NAME:............AGE:.......SEX:...... ADDRESS:..........EMAIL:...... PHONE:...............FAX.........OCCUPATION:......COUNTRY:.........AMOUNT AS LOAN..................DURATION............MONTHLY INCOME..............ANNUAL INCOME...........ZIP CODE Best Regards, Mr Jude Smith.
Nov 29, 2007 06:45 PM
#65
Al "Top" Stickland
Riley Jackson RE Inc. - Lacey, WA
The price of external hard drives has really made backing up affordable... and portable.  The new USB hard drives are so small you could carry them if you wanted to. 
Dec 29, 2007 01:52 AM
Miriam Bernstein, CRS
Rochester, NY
Thanks for the post, I have been a bit lazy and know I should backup more often this will be a good reminder and I will take care of it now.
Dec 30, 2007 06:28 AM
Joel Schmidt
Re/Max Platinum - Brighton, MI
Where a Fresh Approach is Key!
Thanks for the post Karen. I recently backed up my computer so my friend could speed it up and the next week, i got the worst virus you can get. I had it all backed up so I got away lucky, this time.. BACK IT UP!!!!
Dec 31, 2007 01:15 AM
Anonymous
Eoin

Hello all 

 If you have an external hard drive that you can attach when you want to backup - there is a great little Microsoft tool (not often I say that!) for Outlook that copies the pst file every few days to a location that you specify.

 

http://www.microsoft.com/downloads/details.aspx?FamilyId=8B081F3A-B7D0-4B16-B8AF-5A6322F4FD01&displaylang=en

 

Full instructions on the microsoft site, I can also let you know that this tool works with Outlook 07.

 

backupbackupbackup.   If you only have one backup - it's really only a copy and not a backup!

Feb 08, 2008 05:48 AM
#69
Celeste "SALLY" Cheeseman
Liberty Homes - Mililani, HI
(RA) AHWD CRS ePRO OAHU HAWAII REAL ESTATE

Here's one....

A friend of mine just backed up his outlook....with thousands of emails.....into one archive pst file. he had a virus in there...and when he went to put it back on.....the anti virus looked at the whole file as one big virus and dumped the whole thing....contacts, calender, emails...everything.

I back mine up on my C drive for each individual client or topic....bottom line...backing up just with Outlook I don't trust either...and from a couple of years ago ....back it up on my C drive...individually.  I got a post in here somewhere :)

Feb 10, 2008 11:22 AM
Benjamin Emslie
RE/MAX Alliance - Fort Collins, CO
Very good idea.  I know people who have had their computer crash and have lost everything.  Not fun at all.
Feb 27, 2008 03:24 AM
Andy Gordon ~ Tucson Association of REALTORS®
Tucson Association of REALTORS® - Tucson, AZ

Karen--

Don't feel bad.  I've had many clients who assured me they have "everything" backed up only to discover that they had not backed up their email!  I'm sure you felt that you should have known better, though.

I back up to a flash drive, a network drive, and also to Mozy.  I wonder how many AR members from CA had backups online during the recent fires? 

I also perform disk imaging with Acronis.  That way I don't have to worry that I'm missing anything.  I guess I'm a bit anal myself.  :-)

Feb 27, 2008 09:53 AM
William Johnson
Retired - La Jolla, CA
Retired Real Estate Professional
Supperb Post and You get a STAR!
Mar 18, 2008 09:49 AM
Anonymous
Janie Masterson
This is excellent information,  thanks to all that commented. 
Mar 23, 2008 07:19 PM
#75
"JT" Prevatte
Former Agent - Fayetteville, NC
Thanks for this....very much appreciated
Apr 06, 2008 03:36 PM

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?