The Home Inspector Brought a Change of Shoes

By
Mortgage and Lending with Arc Home LLC NMLS #2136196

The Home Inspector Brought a Change of Shoes

 

On a recent home inspection, I had cause to be impressed.  It was a snowy day, and the ground was covered in mush and mud.  The home inspector made his rounds on the exterior of the home and then came in through the front door.

Before entering the main living space, this inspector stopped in the foyer and changed his shoes!  I've never seen a home inspector bring an extra pair of shoes to the job.  I'm not certain if the buyer (not my client - I was the listing agent) told the inspector about the new carpets in the home, or perhaps the buyer's agent did.  Or, maybe this is just the way this particular inspector works. 

Regardless, this single action sticks in my mind and has me examining my own actions to see if I can't add a small gesture of consideration to my work.

If you are interested in talking with this remarkable home inspector, here is his contact information:

Harvey Sansoucy
Friendly Inspection Services
3 Barrett Street
Belchertown  MA  01007
(413) 283-4841

 

 

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Text and photos copyright Kathryn J. Acciari unless otherwise noted. 
All rights reserved.

 

 

 

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Kathryn Acciari, Mortgage Loan Originator
Cell: (508) 982-0686   
Email:
kacciari@archomeloans.com

Blog: Kathryn's Blog
Twitter: @kacciari

Comments (8)

Cindy Justice
Synergy Realty Pros - White Pine, TN
Synergy Realty Pros

This was very respectful of others homes.  I'm sure he is appreciated.

May 09, 2011 05:10 PM
Andrea Swiedler
Berkshire Hathaway HomeServices New England Properties - New Milford, CT
Realtor, Southern Litchfield County CT

The name of his company is perfect, because that is the actions of a house friendly home inspector! I have seen it once before, different shoes for indoors... it is the small things that often make the big difference.

May 09, 2011 11:19 PM
Kathryn Acciari
Arc Home LLC - Shrewsbury, MA
Relationship Manager/Mortgage Loan Originator

Dale:  Yes, I agree!  He deserves some recognition.

Cindy:  It was impressive, that he had the foresight to even pack an extra pair of shoes.

Andrea:  You are right - it is a perfect name for his company.  This will stick in my mind during every home inspection to come.

May 10, 2011 02:28 PM
Conrad Allen
Re/Max Professional Associates - Webster, MA
Webster, Ma, Realtor

Hi Kathryn - What a class act this home inspection company.

May 10, 2011 11:19 PM
Kathryn Acciari
Arc Home LLC - Shrewsbury, MA
Relationship Manager/Mortgage Loan Originator

Conrad:  Definitely.  And he did it without drawing attention to himself, just matter-of-fact as though it was a habit.  Which it probably is.

May 11, 2011 12:07 AM
Jim Mushinsky
Centsable Inspection - Framingham, MA

Its nice to see the extra effort of some professionals.  Good job Harvey!

I bring a few pair of shoe covers for walking in the interior rooms.  Since I will be going in the attic and the basement.   Attics and basements are areas where foot protection is encouraged and typically required for insurance coverage of the working professional.  The shoe covers provide a way to prevent the interior shoes from tracking dirt/debris from service areas of the home to the interior.

A few extra pairs are nice when the buyer wants to accompany me in the attic and basement without having to carry their shoes around the home.

I have also seen some homes with paper rolled out for walking paths.  Most often when the house is vacant.

May 11, 2011 03:04 AM
Kathryn Acciari
Arc Home LLC - Shrewsbury, MA
Relationship Manager/Mortgage Loan Originator

Jim:  Shoe covers are also a great idea, and if you bring extras for your buyers you are doing more than most inspectors. That must make a memorable impression on your clients.

May 14, 2011 10:10 AM