Everyone Loves a Thank You

By
Real Estate Agent with The Boulevard Company SC 66445

Over the years I've placed more than a handful of tenants in rentals all over town. It's usually a thankless job that takes up way too much time for the amount of income it provides.

A couple weeks ago I helped a man apply for and rent a house listed by a company and agent I'd never heard of. I sent the application over with an e-mail, the application was approved, and the man moved in over the weekend.

The co-broke check was in my mailbox this morning when I arrived at the office. Enclosed with it was a thank you card from the listing agent. WOW! What a wonderful surprise and a great way to start my Tuesday!

Until now, I've always saved my thank you cards and personal notes for people I know well. But why? This small act of kindness from a perfect stranger has taught me to let go of that idea. What power! What a concept: Spread kindness without restriction!

What would happen if we all did that?

Posted by

Stephanie Davis REALTOR® ABR, GRI, SFR
© Carolina One Real Estate

843-870-0890

Serving Goose Creek and the Greater Charleston, SC area
www.agentinthecreek.com

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Craig Snead 05/10/2011 03:19 AM
Topic:
ActiveRain Community
Location:
South Carolina Berkeley County
Groups:
Art of Professional Salesmanship
Bright Ideas
Diary of a Realtor
Lessons Learned
Tags:
thank you
personal notes
unexpected
kindness
thankless
tenant
rental
listing
agentinthecreek

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Rainer
95,320
Shane Cook
My Home Group - Gilbert, AZ
Residential and Commercial Realtor

Great point.  Simple Please and Thank You acknowledgments, both written and spoken, mean a lot to the recipient and feel good to give also.

May 10, 2011 03:09 AM #1
Rainer
192,348
Judith Abbott
Coldwell Banker Residential - Dallas, TX

I get handwritten cards from other people in the industry on a fairly regular basis.  The one that I really remember was the Christmas card with a $5 Starbucks card from an agent I had done a small deal with during the summer.  Obviously, she was saying Thanks For the Business.  At the time I really thought that was a classy way for her to finish out the year. 

May 10, 2011 03:11 AM #2
Rainmaker
129,000
Craig Snead
Quality Home Investments, LLC / Dearborn Heights, MI - Dearborn Heights, MI
Real Estate Investor

Stephanie, it's called common courtesy. Something that is taken for granted at times. You appreciated getting one. Imagine when you send one, the recipent feels the same pleasure. It doesn't take much effort. An e-mail thank you is nice but people like something in there hand to show off too. You can buy a small bundle of simple thank you cards at the dollar store. Forty-four cents is a small price to pay for the big reward. People will remember you.

May 10, 2011 03:15 AM #3
Rainmaker
2,576,302
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

Those little things make a big difference....People who are in touch with people intimately.... receive much in return...

May 10, 2011 03:17 AM #4
Rainmaker
566,329
Diane McDermott
Realtor®, GRI, Landis e2 Real Estate, LLC - Charlotte, NC
Charlotte NC Real Estate Market

Stephanie, everyone loves them but not everyone sends them, what a thoughtful gesture!  Even better that is was an unexpected surprise :)

May 10, 2011 03:36 AM #5
Rainmaker
34,438
Stephanie Davis
The Boulevard Company - Charleston, SC
Broker Associate and REALTOR®

Shane, That's right! Simple and sweet.

Judith, Written thank yous are rare between agents, especially in the rental market. I thought it was very classy, not to mention inspiring.

Craig, You're right - it's a very small investment that makes a big impact.

Richie, She has certainly received my respect.

Diane, Yes it was a fantastic start to my Tuesday, and now I'm going to make someone else's Thursday. :)

May 10, 2011 04:23 AM #6
Rainmaker
559,495
Digital Digital
Alachua, FL
full service

Hi Stephanie,
Thanks for sharing. That's definitely a good idea to send thank you notes without restrictions.
Have a wonderful week!

Aug 08, 2011 05:32 PM #7
Rainmaker
34,438
Stephanie Davis
The Boulevard Company - Charleston, SC
Broker Associate and REALTOR®

Thanks Wandanna, and same to you! I'm finding the notes benefit the sender as well as the receiver.

Aug 09, 2011 01:45 AM #8
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Rainmaker
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Stephanie Davis

Broker Associate and REALTOR®
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