Applause for All San Diego Computer Repair

By
Real Estate Agent with Solutions Real Estate CA DRE #01490977

I just had to write this post about ALL SAN DIEGO COMPUTER REPAIR, founded by IT professional Eric Larson.

I had used All San Diego Computer Repair before, with excellent results, so when I got hit with a virus while traveling here is Washington DC for NAR/CRS late Thursday night, I got in touch right away.

My computer has a virusI sent Eric a text message about 1 am EST and within minutes had a text back. He let me know his schedule the next day, which fortunately worked out well with the 3 hour time difference and my meetings schedule.

One of the things I expect in a vendor is responsiveness, and of course getting whatever the problem is taken care of. Eric kept me posted via text on his travels and we got together remotely using Teamviewer yesterday afternoon. The virus kicked him off Teamviewer and prevented him from actually seeing my computer screen, but he was able to download the program fix and we put it to work - he explained what the program would do to clear out the infected files and I kept him posted, via phone, on what was happening.

Once ComboFix did its job, Eric was able to get on my laptop remotely to take care of a few other related issues and we (my laptop and I) were back in business. A half day of angsting over not having laptop access was fixed in about 35 minutes. And for a very reasonable price.

All San Diego Computer Repair is a gem! And the company is completely mobile throughout San Diego County...and obviously can help you even if you are 2500 miles away!

ALL SAN DIEGO COMPUTER REPAIR

Eric Larson - Founder/President

(760) 306-2244

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Rainmaker
490,543
Lorraine or Loretta Kratz
Crescent Moon Realty, Inc. & Land N Sea Auctions. - San Marcos, CA
Certified Negotiation Consultants

I was on the phone with India the other day with a problem I was having with my laptop it took 98 minutes for the issue to be resolved, and thankfully my laptop was still under warranty. I know the feeling of being in a pickle over a computer problem.

May 14, 2011 02:30 AM #5
Rainmaker
1,766,416
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

Impressive how he was able to fix this so quickly from across the country -- the right combination of talent and technology.

May 14, 2011 03:04 AM #6
Rainer
233,428
Mike Yeo
3:16 team REALTY - Frisco, TX
That is great to find a reliable vendor that is worth mentioning.
May 14, 2011 03:22 AM #7
Rainmaker
1,365,769
Cheryl Ritchie
RE/MAX Leading Edge www.GoldenResults.com - Huntingtown, MD
Southern Maryland 301-980-7566
What a great round of applause your hometown vendor deserves. Also, a shout out to some local AR bloggers could have been an idea while here.
May 14, 2011 03:22 AM #8
Rainmaker
564,273
Steve, Joel & Steve A. Chain
Chain Real Estate Investments & Mortgage, Steve & Joel Chain - Cottonwood, CA

Jeff,

I've used remote access computer repair. It never ceases to amaze me watching the process.

Best,

Steve

May 14, 2011 03:26 AM #9
Rainmaker
178,103
Greg J. Gardner
Writer and Author - Black Friday - Banner Elk, NC
Writer and Author, RE Investor

This should be the way we ALL advertise - Word of Mouth.  We'd get better referrals and service.  Not just real estate business but everything, like this post.

May 14, 2011 05:09 AM #10
Rainmaker
830,397
Broker Nick
South Florida Real Estate & Development, Inc. - Coconut Creek, FL
Broker Nick Relocation Broker Service
It is so important to have a great IT person to help in times of need - and there are many of those times lately.
May 14, 2011 06:11 AM #11
Rainmaker
316,101
Sandy Acevedo
951-290-8588 - Chino Hills, CA
RE/MAX Masters, Inland Empire Homes for Sale

Hi Jeff, It's nice when we can find a vendor that does an outstanding job, which it sounds like you did here. It is also even better when you sing their praises for others to know.

May 14, 2011 06:19 AM #12
Rainer
535,474
David Burrows
Classic Realty - Fairfax, VA
No Pressure, Just Seriously Devoted to Real Estate

I believe it is a good thing to sing someone's praises when they serve so well. I am glad you posted your story.

May 14, 2011 07:03 AM #13
Rainmaker
427,439
Leslie Ebersole
Swanepoel T3 Group - Saint Charles, IL
I help brokers build businesses they love.

Eric Larson definitely deserves your testimonial!

May 14, 2011 07:32 AM #14
Ambassador
4,013,508
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Bob - it was EXCELLENT service. And since I was paralyzed with regad to my laptop Eric's quick work was most appreciated. I had visions of having to find somewone in DC that I did not know OR waiting until I got back home in 3 days, OR paying the ridicualous fee the hotel charges for computer usage.

Michael - I have been so impressed with him and his company i HAD to share. I also wrote a couple of reviews on-line, the last one on Kudzu.

Kristin - yep, me too. This was my 3rd experience with Eric and it has been nothing less than stellar every time.

Jeff

May 14, 2011 07:38 AM #15
Ambassador
2,079,969
Barbara-Jo Roberts Berberi, MA, PSA, TRC - Greater Clearwater Florida Residential Real Estate Professional
Charles Rutenberg Realty - Clearwater, FL
Palm Harbor, Dunedin, Clearwater, Safety Harbor

Jeff - don't know what was going on but suddenly I can comment on blog posts again.............tired of problems on the internet!

May 14, 2011 09:28 AM #16
Ambassador
4,013,508
Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Cara - I love being able to share great vendors, here and elsewhere, and love hearing about them for the future in my area.

Lorraine and Loretta - good for you to get that fixed after all that time. I was onthe phone once with India for over 2 hours. I would rather talk with my favorite IT guy in California!

John - somehow I knew he would be able to fix the problem, even remotely. Thankfully we could still do the remote download even with the virus acting up.

Jeff

May 14, 2011 10:04 AM #17
Rainmaker
516,438
Russell Lewis
Realty Austin, Austin Texas Real Estate - Austin, TX
Broker,CLHMS,GRI

Jeff I have always been a fan of your hyper local posts about your favorite vendors and this is another good one! Thanks!

May 14, 2011 01:30 PM #18
Ambassador
1,229,706
Melissa Zavala
Broadpoint Properties - Escondido, CA
Broker, Escondido Real Estate, San Diego County

It's so great to be able to do things via remote access, and I will deifnitely save their contact info.

May 14, 2011 02:41 PM #19
Rainmaker
1,317,551
Joan Whitebook
BHG The Masiello Group - Nashua, NH
Consumer Focused Real Estate Services

Eric is amazing.  This is a great resource to have.  I have not found a realiable person in my neck of the woods.

May 14, 2011 03:42 PM #20
Rainmaker
810,011
Evelyn Kennedy
Alain Pinel Realtors - Alameda, CA
Alameda, Real Estate, Alameda, CA

Jeff:

What a nice gesture to compliment a vendor for a job well done on ActiveRain.  I hope you sent him the url for this blog so he can see what nice things you said about him.

May 14, 2011 06:01 PM #21
Ambassador
3,821,899
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Jeff, my computer is a vital part of my business.  When it is down, I am down. So it is so very important to have someone that provides excellent service like Eric from All San Diego Computer Repair

May 15, 2011 01:52 PM #22
Rainmaker
873,318
Elyse Berman, PA
Best Connections Realty, Inc. - Boca Raton, FL
Boca Raton FL (561) 716-7824 CRS, ABR, GRI,ePR

Jeff,  What a nice post and great referral this is.  I work with someone remotely who is local but isn't always available.  Am adding Eric Larsen to my phone book.  Thank you!

May 15, 2011 02:51 PM #23
Rainer
158,808
Adam Mallory
eBroker Real Estate 619-566-ADAM - San Diego, CA
Broker, ABR, e-Pro
Thanks Jeff! As a fellow SD resident, now I know who to call!
May 16, 2011 08:43 AM #24
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