So I received an offer on one of my short sale listings about a month ago. Put the package together, sent it to the lender and play the waiting game.......Everytime I call (customer service only because they won't give out the negotiators number) they tell me to send this information or that document and some kind of update, basically the run around. Then they say don't call till this date....well I call on that date and they tell me that everything is with the negotiator and I should be receiving an answer soon.
The next week they tell me that the negotiator sent a counter a few weeks ago and that the file has been closed because we didin't respond....you have got to be kidding me right!!
Since then I have been able to get in contact with the negotiator and have forward progress, a blessing in disguise!