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Connecting With Clarity...Why Relationship Building Through Social Media Matters Now More Than Ever!

By
Real Estate Broker/Owner with Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate

 

Why Relationships Matter...

Connecting the dots...Today, more people are connected online than ever before.  Trillions of dollars are flowing to businesses and individuals through portals like TripAdvisor and Yelp which encourage people to share their recommendations.  Just about everything we participate in or pay attention to is a ‘social experience’ in some capacity.

It’s very easy to become distracted and waste time online. In doing so, we miss out on the unique opportunity to be intentional in our interactions.  This lack of focus obscures our ability to understand why we should or shouldn’t participate in conversation.  

We fail to appreciate the fact that ultimately, just about everything that impacts us is based on some form of relationship and conversation is the process through which relationships develop.

Creating Conversations that Attract...

Conversations which attract motivated people to deepen their level of engagement  have the power to transform just about anything, including world governments and systems which seemed intractable.  Which begs the question...what kinds of conversations are you having online?   Are you sharing information which others are responding to?  Why are you choosing to engage and with whom?  What is the purpose behind your interaction?

Last year, Jeff Turner of Zeek Interactive was a keynote speaker at the first ever Grand Rapids Association of REALTORS summit on Social Media.  Members who attended gave the session rave reviews!  He delivered a profoundly impacting message about the importance of aligning our efforts on social media with what we truly value.  


The Next Level of Connectivity...

One particularly compelling moment  was Jeff's comment about the fact, that when our engagements online are not congruent with who we are we, the cost we pay is HUGE because we will tend to attract  the WRONG types of people and opportunities.  This cost magnifies over time, draining not only time and energy but also real dollars.  From a business perspective this is very significant!  

According to some recent statistics, over 500 Million individuals spend over 700 Billion Minutes a month on Facebook. and the average user will click the ‘Like’ button 9X per month.  (Facebook 2010, 2011)  The ‘Like’ button has become the defacto way of recommending products and services online.  Every major brand today is studying how to use this type of information to create products and services that attract followers.  T

I am convinced that we are in the midst of a significant re-definition of our profession.  The reality is that conversations about real estate are continally occurring in the everyday world in which real estate agents engage.  We cannot afford to be absent or to misunderstand the implications of fostering robust personal and professional communities.  

Today’s consumers are increasingly discerning about whom they choose to engage with. They are also building ‘walls’ to filter out the noise which is increasingly a deafening part of our communal experience. This represents a unique opportunity for individuals who are willing to extend their boundaries of tradition and participate in a new type of conversation...one which seeks to understand, listen and share with respect to create a mutually enriching experience.


Expanding Your Horizons...

Are you ready to expand your horizons?  Make sure you register for the the June 22nd Social Media for Social Good Summit with Jeff Turner & Racquel Turner soon!  Time: 10:00 a.m. - 11:30 a.m. This promises to be one of the most insightful seminars on this topic! This summit is also open to non-GRAR members and registration information can be accessed through the Knowledge Services page or by contacting the Association at 616-940-8200 - Andrea Holwerda or Sarah Williams.

 

Comments(43)

Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Michelle...I heartily agree!  Because of the viral nature of the medium, it has an exponential impact in a number of different capacities.

Jun 02, 2011 01:27 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Joan...the issue of being 'genuine' is really important.  Many agents place things online without thinking about the potential implications of what they are posting.  The other big issue is connecting and having conversation.  That's where the power of engagement really reveals itself IMHO.

Jun 02, 2011 01:29 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Frank, we're THRILLED to have the opportunity to host him and Racquel in Michigan!  Listening to Jeff speak is always an insightful experience.

Jun 02, 2011 01:30 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Brian...True!  The only thing that is different is the medium and method.  At the end of the day, it's still all about people and connecting with them in ways that matter.

Jun 02, 2011 01:31 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Kathleen...thank you for stopping to read and comment.

Jun 02, 2011 01:32 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Cheryl...that statistic refers to the average number of times we hit the like button during the month...some of us do this more than others.  What's even more interesting to me is a statistic that I didn't mention in this post, but which indicates that for every 1 PERSON responding...there are 9 people observing the action and perhaps coming to conclusions.  The audience is far larger than what is indicated by the 'Like' button.

Jun 02, 2011 01:35 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Janet...it certainly does give one pause doesn't it?  But, it's really no different from our regular life...if we send certain signals, we are likely to attract certain individuals or outcomes.  Virtual space simply amplifies the potential for this...

Jun 02, 2011 01:36 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Ginny...I think that this is one of the reasons that blogging has proven to be so effective for many real estate agents who have actually done it consistently over a period of time.  Blogging DOES enable the reader to get a good sense of the writer over time in most cases and provides information which is richer than the experience on the traditional agent website. 

Jun 02, 2011 01:39 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Fernando...thank you!

Jun 02, 2011 01:39 AM
Lorraine or Loretta Kratz
Crescent Moon Realty, Inc. & Land N Sea Auctions. - San Marcos, CA
Certified Negotiation Consultants

700 billion minutes on Facebook, it is hard to fathom that one site gets that much interest. I have seen agents spend their entire day doing social media and walked away with not a whole lot to show for it. I am a fan of temperance--moderation. Big advocate of learning but one must seek balance.  Congratulations on being feature. may the second half of 2011 be a prosperous one.

Jun 02, 2011 02:13 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Lorraine, thanks for stopping by.  It is hard to imagine the amount of time which is being spent in these portals.  And not just in America...the entire world!  It's important to understand HOW to use the medium effectively, otherwise, it is a huge waste of productivity.  I have found social media to be an important element in my business with regards to lead generation and transactions.  This is an integral aspect of business today, but to be effective, it must be understood.

Jun 02, 2011 02:48 AM
Gary Woltal
Keller Williams Realty - Flower Mound, TX
Assoc. Broker Realtor SFR Dallas Ft. Worth

Conversations, connections, and walls Lola. THAT is what is happening with the new social media right now. People need to get on board or they will be forgotten.

Jun 02, 2011 03:48 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Gary, the 'walls' are something that many of us don't think about.  Remember how many of us sort our mail...over our trashcans.  Well, online all it takes is a click or worse yet a block.  Building intentional community around conversations that matter and people who you share mutual interests with is important.  Plus, it makes life more interesting. :)

Jun 02, 2011 03:53 AM
Evelyn Kennedy
Alain Pinel Realtors - Alameda, CA
Alameda, Real Estate, Alameda, CA

Lola:

Judging by your comment, I don't understand the true value of social media and the people who are attracted to my site. I only occasionally post to Facebook and Twitter, I blog on AR and my outside blog primarily.

Jun 02, 2011 06:05 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Lola this Industry is all about relationships, and social media has opened the door to relationships and ability to connect with people that we never had the opportunity to do before.  Those who do not take advantage of that opportunity will most likely not be around for long.

Jun 02, 2011 11:32 AM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Lola - This is the 3rd time in two days I've heard how important it is to be congruent.  Perhaps there's a reason for this ; )

Jun 02, 2011 03:19 PM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Evelyn...we are all learning about the true value of this medium.  It has enormous potential as well as some significant implications if it is used inappropriately.  Thank you for stopping by to read and comment.

Jun 03, 2011 04:30 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

George...that's true!  In one sense, there is not much that's new.  But on the other hand, the medium has amplified results, both positive and negative to a certain extent.  Also,  this does not cancel out the fact that other traditional methods of contacts will continue to endure.  

Jun 03, 2011 04:32 AM
Lola Audu
Lola Audu~Audu Real Estate~Grand Rapids, MI Real Estate - Grand Rapids, MI
Audu Real Estate~Grand Rapids, MI ~Welcome Home!

Hi Christine...thanks for stopping by!  

Jun 03, 2011 04:32 AM
Norma Toering Broker for Palos Verdes and Beach Cities
Charlemagne International Properties - Rancho Palos Verdes, CA
Palos Verdes Luxury Homes in L.A.

Lola - I believe it is reassuring for consumers to find our multiple online presences are in agreement with each other.  If we "act" other than as we are on one site and as our true self on another it will only serve to confuse prospective clients.

Jun 08, 2011 11:24 AM