Don't you just love the feeling you get when you get a surprise delivery at work?
The sound of YOUR name being called is music to your ears.
How did the gift make you feel?
Light & Happy?
Smiling Ear To Ear?
Were You Surprised By The Sender?
Was Your Heart Racing?
Did You Strut Around The Office Proud As Can Be?
Did It Simply Make Your Day?
It's funny how something so simple can make a huge impact on another's well being. Try it with your clients. I do.... Upon Loan Approval, I send my client a plain cardboard box with a helium balloon inside to their WORK. Attached to the balloon is a large bag of Jelly Belly Candies, 3 business cards and a pre-printed note card that reads:
Congratulations!
Way to Go!
You are halfway there.....
Start Packing!
Not only have you made your clients day.... but you have also struck the curiosity of other employees. Yep, that balloon bobs around in the air with your business cards attached to it. Employees mosey on over to find out who sent them the gift....and pick through all the good and bad Jelly Belly beans.... and discuss how on earth Jelly Belly has over 50 flavors that taste just like the name of the bean like butter popcorn, juicy pear, root bear, cream soda and sizzling cinnamon?
And so the conversation begins.....
Oh and by the way, who sent this to you?
Your loan officer?
Really?
That's pretty cool.
So you're buying a home?
Where?
How Much?!
No Way?
That's more affordable than I thought.
I should buy a house.
What's your loan officer's name?
I can have this business card?
I will give her a call!
Thanks!
Repeat process for 2-3 days or until that helium balloon has no more lift..... You get the point. Make the process of buying a home fun and memorable. Most importantly, exceed your clients' expectations.
Realtors.... Please feel free to use this tip or pass it on. Go ahead and SHINE
P.S. It's only fair....since I shared my secret I would LOVE to hear success stories from Agents that use it!
Are you a realtor located in Wisconsin or Illinois and want your clients to receive the special treatment? Send them my way for their mortgage needs. I will exceed their expectations.
Let's have a cup of coffee together and discuss how we can help each other! Email Me
Best,
Lora
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