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You are a grown-up now: Send a signature with business emails, automatically!

By
Real Estate Broker/Owner with Riverbend Realty, Cape Girardeau, MO 2004008944

Angry penTwo things really irritate me in day-to-day business.

  1. Inadequate contact info on email communications
  2. Inadequate contact info on voicemail communication*

Solving the email issue is very easy if you simply set up an automatic signature in your email client. Every email should contain basic information such as your full name, phone number(s), and physical business address. Setting up an automatic email signature is simple to do. In fact, if you cannot do it yourself, spend a few bucks and hire a teenager to do it (or maybe a pre-teen).

Simply do an internet search on Google, Bing, or any internet search engine using the search term "email signature." Scroll down past the ads and start reading the articles until you find one that looks easy enough for your purposes. You can also cut to the chase more quickly if you narrow your search by adding the name of your email client such as "email signature Outlook" or "email signature gmail." In fact, I have even done some searches for you:

  • Instructions for almost every type of email client from About.com
  • Instructions from eHow
  • Add on for Thunderbird can be found at WiseStamp

I receive emails every single day from other REALTORS®, from lenders, and from other professionals in the real estate realm such as appraisers and inspectors that have no professional contact info at all. Of course, I can "REPLY," but what if I actually want to follow up with a phone call? What if I need to know at what company you work? What if I am filling out a form that requires the physical address and phone numbers? What if I want to refer you to a client of mine?

Every business email should contain the same information that your business card contains.

Your business emails are not casual documents. They are professional documents, so make them look professional and make them functional.

*Voicemail communication--well, I'll save that for another day! And I will admit, here and now, that there are probably WAY more than two things that really irritate me in day-to-day business.

 

Posted by

* * * * * * * * * * * * * * *

If you are looking for a foreclosure in Cape Girardeau, Perry, N. Scott, or Bollinger counties, I am the region's most experienced REO agent. As the area's ONLY Fannie Mae direct listing agent, I list more foreclosure properties than any other agent in this MLS. I am among the few local agents approved to both list and sell HUD properties. Give me a call if you are looking for help with the purchase of a foreclosure property.

______________________________________________________

http://www.homepath.com/  for Fannie Mae properties

http://www.homesteps.com/  for Freddie Mac properties

http://www.hudhomestore.com/ for HUD properties (foreclosures that were FHA financed)

____________________________________________________________________________________________

If you want up-to-the-minute real estate information, the only way to get it is to have an agent set you up on auto-notify with immediate delivery. Your listing information will come directly from MLS only when it comes from an MLS member. You willl not have to wait for the information to roll to those other websites, and you will not have to check multiple sources. It's free, so why not give me a chance to help you in your search?


NO OTHER SOURCE is as complete or as fast as your local REALTOR®’s source. This is not just an advertisement for REALTORS®--it is information about how the system really works.

Click to email Liz   Call on Liz Lockhart for A Higher Degree of Excellence

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Teral McDowell
Referral Patners LLC - Murphy, TX

Hi Liz, a pet peeve? I do agree; business email should include your contact information even though sometimes I just get tired of looking at it (it meaning mine).

Jun 08, 2011 04:10 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Fred~ Great points! I need to revise my signature to add an AR link! My signature is actually my business card as a jpg.
Jun 08, 2011 04:54 PM
Nicole Needham
Needham Realty - Winters, CA
SFR (530) 302-5478

Liz,

Great post. This is something i have been needing to do. thanks for the motivation i am going to get it done right now.

Jun 08, 2011 05:02 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Sharon~ Thanks, but there is as much truth in it as humor. A pre-teen could read and understand the directions for a basic email signature.
Jun 08, 2011 05:10 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Stacia~ I think it's a little insulting when the email contains NO contact info. It's a sort of "let's jot notes about this transaction" attitude.
Jun 08, 2011 05:21 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Suzanne~ Great for the phone number, but I would suggest that you at least add the name of the business. I also like to see the address.
Jun 08, 2011 05:28 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Debbie~ And good LUCK if you need to fax them something! Often, you can't even find fax numbers in the yellow pages (that is, if the business even has a yellow pages ad).
Jun 08, 2011 05:31 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Teral~ Especially when an email thread has several responses back and forth, I sometimes remove some of the artwork before continuing the response. Since my email signature contains my business card, it does get repetitive.
Jun 08, 2011 05:47 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Yeah, Nicole! Now THAT'S what I'm talking about! I hope you check back in to let us know how easy it was to do!
Jun 08, 2011 05:56 PM
Wallace S. Gibson, CPM
Gibson Management Group, Ltd. - Charlottesville, VA
LandlordWhisperer

Voicemail messages that have ANOTHER phone number in them for me to call do not get returned.  I have not written down a telephone number in 5 years....if you don't think enough of your message to me to call me from the phone you want me to respond to - you don't want YOUR phone call returned.

Jun 08, 2011 10:28 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Thank you for the reminder. I love Suzanne's signature. Good post. Suggested,  so more can read it.

Jun 08, 2011 11:29 PM
Mike Jaquish
Realty Arts - Cary, NC
919-880-2769 Cary, NC, Real Estate

Liz,

You found one of my hot buttons, too.

I would add, when you are in a transaction, and the other 'professional' sends emails or texts without identifying the client or the property consistently, and the message is vague.

Jun 08, 2011 11:43 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Wallace~ You have a good point. For some reason that I have yet to discover, my cell phone sometimes does NOT capture the phone number when the caller left a voicemail. In those cases, even the MISSED CALL log does not record that call. If I don't know the caller and the phone number, I cannot return the call.
Jun 09, 2011 02:00 AM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Gita~ Thank you for the SUGGEST and the kind words!
Jun 09, 2011 02:09 AM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Mike~ YES. YES. YES! It kind of makes me want to say, "YOU may only have one deal going, but I need a little more information to determine about which property you are inquiring." Oh, and text messages from someone I don't know... that phone number has NO identifying info in it when you are not in my address book. "Need appt to see this house," leaves me wondering if I'm talking to an agent or a customer.
Jun 09, 2011 02:21 AM
Eric Crane -- Your Full Service, Discount Fee Realtor®
DPR Realty LLC - Gilbert, AZ
Greater Metro Phoenix Arizona

Thanks for the tip, Liz.  I especially appreciate the links to worthwhile references.  This is a post that I bookmarked.  Have a great day!

Jun 20, 2011 12:17 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate

You are welcome, Eric! I hope you will find the process to be easy enough that you won't need to put it off for another day.

Jun 20, 2011 02:15 PM
MichelleCherie Carr Crowe .Just Call. 408-252-8900
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years
Yes, and it doesn't have to be fancy, just contain all the useful info! Name, cell phone, email, fax & website!
Jun 27, 2011 08:27 PM
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate
Michelle~ FAX numbers are difficult bits of information to find, and an email signature that includes it is helpful and considerate.
Jun 27, 2011 11:05 PM
Gaston Archibald

When I started to develop my business online, I faced the problem of communication in the process of business. I really needed a separate business mail with a high level of security and various features, so I found this option https://privateemail.com/. Now it is much easier for me to work, because all messages and data are on the same host. You can start with a free 60-day trial.

Aug 18, 2022 04:29 AM