5 Reasons to Work Well With the Other Agent

By
Real Estate Agent with Pilkerton Realtors

5 Reasons to Work Well With the Other Agent

This afternoon we will close on a property that was supposed to close on It's time to Buy a HouseMonday of this week. A two day delay is not the end of the world but it's sad that there are bad feelings probably on both sides. This could have been avoided if the Buyers' Agent had just communicated.

Without going into the details of this transaction, my thoughts go to this other agent and my first thought is I hope I never have to do business with them because it wasn't a pleasant experience.

 

Without further ado: 5 Reasons to Work Well with the Other Agent

Answer your email

 

1. The agent will surely tell their co-workers and everyone they know what a bad experience it was. When the Lender called Friday NIGHT to tell us that we were not closing on Monday, you had a responsibility to respond to emails and phone calls over the weekend. Your email Monday morning that said "I'm sorry, I've been busy and I missed that email" doesn't cut it. Besides, which of the 6 emails was "THAT"?

2. The agent will avoid showing your property and hope that you don't show theirs. When, in frustration, on Monday afternoon you got the email from us telling you that our contract would be void since you didn't bother to send and Extension to Close addendum and that we'd be putting the house back on the market, you called within 5 minutes. Do you just get the emails that worry Cleaning the Houseyou?

 

 

3. The agents clients will tell everyone they know about the experience. Monday as the Seller was cleaning the house, the power went off because you didn't give the Buyers the list of utilities and remind them that they needed to get them switched before closing. So your Buyer is getting a home that isn't totally clean.

 

4. It's not about you. It's about doing a good job for your clients. Your client did not get an extremely cheap 1 year old refrigerator because you failed to communicate with them that it was for sale. Sitting at the closing table and telling them was too late. The refrigerator was gone because we were giving you possession at closing. All personal items had to be gone.

5. Your reputation in the industry is all you have. Once you're known as someone difficult to work with other agents will go out of their way to avoid you. Agents don't like to work with agents that don't do their job, return phone calls and emails. They especially don't work well with agents that lie to them.

Just do your job. You make us all look bad when you don't.

 

My rant for the day.

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Connie Harveyis a local agent with Pilkerton Realtors, serving home buyers and sellers in Nashville, TN, Brentwood TN, and Franklin TN. Let her help you realize your Real Estate goals. She can be reached at 615-371-2474.


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Re-Blogged 7 times:

Re-Blogged By Re-Blogged At
  1. Carol Zingone 06/23/2011 04:24 AM
  2. Thach Nguyen 06/23/2011 07:48 AM
  3. Bobbie Smith 06/23/2011 07:53 AM
  4. John Watson 06/23/2011 08:13 AM
  5. Al Raymondi 06/23/2011 10:03 AM
  6. Stanley Maeschen 06/24/2011 03:35 AM
  7. Ruby Lee Sweeting 06/24/2011 06:24 PM
  8. Winston Heverly 10/17/2011 06:17 PM
Topic:
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Tags:
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working well with others

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Ambassador
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Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

John and Kasey - that is pretty bad. Didn't these agents' mothers tell them to play nice?

Ruby Lee - Thank you!

Monique - This isn't a broker that will care unfortunately.

Conrad - Minutes is right!

Steve - I'm exactly the same way.

Bill - I don't answer my phone all the time and I'm not always available. But when we're negotiating, working out problems or anything important, I go out of my way to stay in touch.

Sandra - My thoughts exactly!

Jun 25, 2011 05:54 AM #156
Rainer
149,141
Judi Monday
RE/MAX Valley Properties - Green Valley, AZ
CRS-Green Valley AZ Expert, Green Valley Arizona R

AMEN!  I am in the middle of an extremely convoluted transaction with a Seller's agent that is making it all the more difficult because of his terrible attitude.  I've been yelled at, cursed at, told to shut up and just listen and a litany of other inappropriate things.  I'd like to tatoo the golden rule on this forehead so he would have to look at it every time he looks in the mirror!

Jun 25, 2011 07:48 AM #157
Ambassador
876,846
Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Judi - I continue to be amazed at the bad behavior of some agents!

Jun 25, 2011 10:13 AM #158
Rainer
93,376
Rob Hurst
KenCom Real Estate - Bulverde, TX
Real Estate Broker, Kendall & Comal Counties

So very true Connie. We've all had these types of agents.. How can they be so busy, when they don't do a good job? is always my question.

Jun 26, 2011 03:18 AM #159
Ambassador
876,846
Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Rob - Totally beyond me. I always wonder if they don't have a job and this is their part-time work.

Jun 26, 2011 04:25 AM #160
Rainer
360,988
Eugene Adan
Adan Properties, Carlsbad, CA (760) 720-9710 - Carlsbad, CA
Carlsbad Real Estate

Connie,

Why is it so hard for agents to communicate. It's beyond comprehension and poor way to serve those we represent.

Jun 26, 2011 06:02 AM #161
Rainer
26,511
Jeff Crane
HomeSmart - Scottsdale, AZ
Jeff Crane

So True,  It is scary how many agents/offices are closed on the weekends, they do not answer calls, respond to emails and generally do a disservice to their clients without a care in the world from 5pm friday until 9 am Monday. They are also the ones who put in their listings best way to communicate is via email. If you call their voice mail will tell you they will respond with in 48 hrs!

Jun 26, 2011 10:44 AM #162
Rainmaker
90,824
Edith Schreiber
Luxury Homes, Move Up Buyers, 1st Time Homebuyers, New Construction - Frisco, TX
Dallas Area Real Estate

Connie,

You are sooooooooooooo right - since we have all been new in the business at one time, I think we can be somewhat understanding when we are working with a newbie at the other side of the transaction.

However, what none of us want to deal with is an agent who is MIA and non-communicative.....OMG, just thinking about it brings back memories (and they are not good ones).

Thanks for your great post! 

Jun 26, 2011 04:23 PM #163
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Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Adan - I couldn't agree with you more!

Jeff - Since so much happens on the weekends, there needs to be a better way to communicate.

Edith - I'll take a newbie any day. I'll even walk them through their part. Just talk to me!!!

Jun 27, 2011 01:39 AM #164
Rainer
10,378
Jodi Johnson
HomeSmart Realty - Scottsdale, AZ

Well said I like your post. I just closed a bank owned property with a very professional agent, she was kind and helpful as the Bank was making it impossible it was a pleasure having her professional attitude.

Jun 27, 2011 04:03 AM #165
Rainer
282,545
Jennifer Manchester
Suburban Properties of Charlotte, LLC - Mint Hill, NC
GRI, ePRO, ASP - Broker/Home Stager

I think we have all dealt with this agent.  They are the ones that usually blame you for their inability to work well with others!

Jun 27, 2011 05:43 AM #166
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Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Jodi - Having a  professional on the other side helps so much when others in the transaction, sometimes our clients, are being difficult!

Oh Jennifer - You are so right!!

Jun 27, 2011 08:27 AM #167
Rainer
37,556
Kimberly Brandon
Smart Moves Real Estate - Venice, FL
Broker/Owner

We have all been there and worse - I cannot count the times I've had to both sides and only got paid for one....time weeds them out but there always seems to be a new crop

Jun 28, 2011 04:33 AM #168
Rainer
23,024
Amy Mateus - Grace Group Realty, llc
Grace Group Realty, llc - Ludlow, MA
"For Sale" to "Sold" with Grace!

I agree 100%. I try to make sure I am one step ahead of the game for all my sales and it can be frustating when the agent you are co-broking with can barely keep up.

Jun 28, 2011 05:54 AM #169
Ambassador
876,846
Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Kimberly - That's the problem with weeds. They keep coming back! LOL

Amy - I'm not even going to go there. Thankfully this is not the norm. We just keep doing the best we can.

Jun 28, 2011 07:40 AM #170
Rainmaker
216,617
Denise Watkins
Tristar Realty, INC - Upper Marlboro, MD
Realtor Serving DC and MD

I have had both good and bad communication experiences with other agents.  Although most of my experiences with other agents have been very good and close to excellent, I can't forget about the bad experiences. 

Jun 28, 2011 09:01 AM #171
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Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Denise - I think we all have had both. Sadly, we remember the very bad for the longest.

Jun 28, 2011 09:57 AM #172
Rainmaker
559,979
Ken's Home Team LLC. | 360.609.0226 | Portland, OR & Vancouver, WA Real Estate Team
Ken's Home Team LLC. - Vancouver, WA
- SOLD IS OUR FAVORITE 4 LETTER WORD -

Wow what a great post... And so any comments.... 

Oct 17, 2011 06:25 PM #174
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Connie Harvey
Pilkerton Realtors - Brentwood, TN
Realtor - Nashville TN Real Estate

Ken - I think it struck a nerve. Seems like everyone is behaving badly these days!

Oct 18, 2011 04:13 AM #175
Rainmaker
1,675,919
Winston Heverly
Winston Realty, Inc. - Atlantis, FL
GRI, ABR, SFR, CDPE, CIAS, PA

I love working with the other agents, some better or easier than others. Some allow to be liked better than others. Let's face it we are a people business, let's make the most of it.

Jan 06, 2012 02:52 PM #176
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