Plan for the Unexpected - Tour Horror Story

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Commercial Real Estate Agent with REATA Commercial Realty, Inc. Texas 537349

One of my corporate clients is growing quickly and plans to expand the office space they lease by about double. I had scheduled to show a sublease space in Richardson to him earlier this week. He had to cancel due to a client meeting of his own, but I told the agent listing the space that I'd still like to preview the space and take pictures to send to my client. He agreed and we met at the space which was not occupied.

As the agent and I were walking to the space in the office building, I was telling a story. I guess I was long-winded because he politely stood in the hall in front of the door patiently waiting for me to finish. I thought it strange that he didn't just open the door while I was talking. When I finished he pointed to an envelope on the floor inside the glass doors to the suite.

"See that envelope with my name on it," he said. "It contains the key to the suite. It's supposed to be sticking out from under the door a little so I can pull it out and open the doors to show you the space. I'm embarrassed that I can't open the door so we'll just have to look at it through the doors." Fortunately, the doors were glass and we could see a little of the space.

"No problem," I replied. "I couldn't deliver the tenant and you couldn't deliver the space. I'd say we're even. Let's go to lunch." We did.

Silly little story, but it demonstrates the need to be prepared. It's hard to make a sale when you can't show the prospect the product or service.

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_________________________________________________________________________

Bob Gibbons

REATA Commercial Realty, Inc. | 1211 E. 15th Street, Plano, TX  75074

972-468-1946 p | 866-439-8015 f | 972-984-8580 m

bob@texastenantrep.com | www.TexasTenantRep.com

 

 

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Rainmaker
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Tracy Lee Parker
RE/MAX Dallas Suburbs/PLATINUM PROPERTIES & MANAGEMENT - Royse City, TX
Buy*Sell*Lease

Oh well, at least you got to go to lunch and build a relationship with another agent! And neither one of your client needs to know what happened! It happens to all of us at some point in our career and be glad you didn't get locked in the suite with no lunch!

Jul 12, 2011 03:44 PM #1
Rainmaker
48,881
Bob Gibbons
REATA Commercial Realty, Inc. - Plano, TX

Good point. I was actually locked in a suite once, but I was alone and it was early in the morning. I never thought that could happen. Thanks for your comment, Tracy.

Jul 13, 2011 01:41 AM #2
Rainmaker
305,778
Karen Otto
Home Star Staging - Plano, TX
Plano Home Staging, Dallas Home Staging, www.homes

I like your quick wit Bob! Perfect line to an otherwise unperfect showing. Hope you had a good lunch!

Jul 13, 2011 03:17 AM #3
Rainmaker
48,881
Bob Gibbons
REATA Commercial Realty, Inc. - Plano, TX

Thanks, Karen. I think there's something in all this about a silver lining. The client is still interested in the space.

Jul 13, 2011 04:00 AM #4
Rainmaker
305,778
Karen Otto
Home Star Staging - Plano, TX
Plano Home Staging, Dallas Home Staging, www.homes

nice!

Jul 14, 2011 08:57 AM #5
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Rainmaker
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Bob Gibbons

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