Pay It Forward......Mary Cook at American Title....My Dream Closer, Only in Rockwall, Texas!
Mary Cook at American Title is an example of what the words "service" & "excellence" mean. I have closed transactions with Mary for years and she has a knack for making me feel like I am her only client. I have never known her to be impatient and she treats my clients like they are gold! I am sure her other clients feel the same way!
Mary picks up my new contracts at my office and shows excitement over each and every one, regardless of the price. Mary hand delivers our commission checks to us at what seems like the speed of light to me - she comes in smiling and always offering her sincere thanks for the business. Get it to Mary, means "getting it done" as she will handle it in quick time and keep you informed every step of the way!
Title professionals, such as Mary Cook, are more of the unsung heroes of the real estate industry. Sadly I have seen Realtors abuse these heroes by being demanding and requesting unreasonable things. I have transactions close in other areas and at other Title Companies, but I always come away being even more thankful to Mary for her excellent service.
Mary Cook at American Title makes me look good to my clients! In general doing business with the smaller companies in my area, Lake Ray Hubbard and the surrounding hometowns of Rockwall, Heath, Rowlett, Fate, Royse City and Sunnyvale is like "shopping locally" and we do receive better service than the ones in the larger Metroplex areas, but Mary Cook sets the standard by which I seem to judge all of my closings. In addition to being professional, Mary always adds a bit of fun into every closing.
Thanks to Mary Cook at American Title for ONLY THE BEST EVER SERVICE! This post will be a surprise to Mary and my assistant, Darlene, and I have an additional surprise for her when she comes to our office next week, and we can't wait to share it with her, our unsung hero!
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