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R.I.P. Open House

By
Real Estate Agent with Keller Williams Realty, Ann Arbor, MI

As a new realtor three years ago, I received a lot of advice.  Conflicting advice in many instances as it turned out.  My plan was to be a buyer specialist initially but where would I get buyers?  Hold open houses.  But I had no listings!  Hold them for other agents. OK!

I offered to hold open houses for experienced agents and my rookie self learned a lot.  The first open I held was nearly wordlessly critiqued by the listing agent when I parked my car in front of the house directly screening the for sale/open house sign, and that was just my first mistake.  Another agent offered me her open and said she would advertise my name and cell, and she did.  She just didn't advertise it in our company colorful ad but instead had it under "condos for sale" and then charged me for the ad.  I paid because I had been so stupid to not ask those questions and never did another open for her again.  No one even came to the open!  I soon realized that I needed to research the properties to see if they might be desirable opens, as well as determining what kind of advertising would be done.  Most agents would advertise my name and cell in their ad at no charge and print flyers with my contact info for the open house.  One agent even told me to leave the extra flyers from the open in his flyer box - thank you!  Yet the sad truth is that visitors rarely came to the open houses.  Why would they?  The internet provided stats, photos, virtual tours, mortgage calculators, maps, neighborhood information, all accessible while wearing pajamas in bed.  There were many times I wished I had worn my pajamas and brought a cot to opens.  I excel at power napping and no one would have disturbed me anyway!

I soon learned how to make the most of the empty open house hours.  I read the Sunday paper start to finish.  I organized paperwork.  I cleaned out my car.  I made phone calls, business, personal, crank.  OK, I never made crank calls.  I would knit.  OK, I never did that either.  I would daydream.  Yes, that is true.  I would daydream about buyers coming to my open house and writing an offer.  Once my daydream came true while I was holding my own property open so I double dipped it besides!  There was another time I held an open despite having a bottom-lined contract; the buyer was dragging his feet with the financing and I wanted to light a fire under him.  It was a last minute unadvertised open but there were multiple signs from the main streets.  It was a desirable historic foreclosure property with a 5 day turnaround from listing to sales contract with Christmas falling in the middle of those five days.  There had been a lot of interest.  I called all the interested parties and told them to come take a look, the deal might be falling apart.  I invited the neighbors in too.  It was a party!  I closed the deal with the initial buyer, sold a property to another party, listed a third party and listed a rental, have buyer agency with two additional parties and am about to sell another property to the second party, listing two of her properties in the process.  Got that?  It was one successful open house!  I doubt I will ever equal it.  Having said all of that, I think the open house is essentially dead.

Realtor only opens, now there I felt there was still some steam.  In my region, if free lunch is advertised there is usually a Tuesday turnout.  I staged my vacant vintage listing with good quality pieces, submitted photos to the MLS, advertised the open MLS wide, stated the origin of the buffet, emailed all of my office mates.  One realtor showed up and she sold me a prepaid legal plan while she was there and had lunch besides!  Fortunately an actual renter called during the open and I told her to come right over, I would even feed her.  She loved the place but it wasn't quite right for her so she ate, I packed up take-out for her sick son at home, showed her the property up the road for rent and am still waiting to hear back from her.  Granted, there was a death in the family somewhere - I hope it wasn't her sick son from eating my two-hour-old Vietnamese buffet, probably four hours old by the time it got to him.  No, I would have heard about that.  I have to give that woman another call.  She really did like that place up the road.  The lease will put $350 in my pocket, just about what I need to cover the expense of time, gas and food for the empty open I held.  See, life has a way of evening things out.  R.I.P. Open House - I won't miss you a bit.   

 

 

 

 

Comments(8)

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Jan Evett
The Premier Property Group LLC - Rosemary Beach, FL
Broker Associate, 20 years+ in real estate

 

I'm just wondering if other agents agree that open houses are "essentially dead."  I've been having similar thoughts after the past few Sundays I've spent alone in someone else's house.  I've been in real estate for several years, and I've had some great successes with open houses in the past.... but lately I've been spending too much time alone...... and I actually power napped at my last open house (unintentionally!).

 

 

Oct 14, 2007 11:16 PM
Nancy Brenner
Referral Associates of Georgia, Inc. - Roswell, GA
Roswell Georgia Real Estate Agent

Your post made me laugh. 
Holding Opens a "normal" houses is usually a bust for me, too.

Oct 14, 2007 11:30 PM
Cheryl Johnson
Highland Park, CA
The one way Open Houses can be helpful (this is if you are the listing agent, otherwise you don't care) is .. if the home is a little difficcult to show ... maybe the sellers work odd hours or have small children or whatever ..... you can try to schedule showings to just that one open house time window.  Get everyone who wants to see the place in at that same time.  (Saves time and gas if the agent has to be present at all showings, too.  <s>)
Oct 14, 2007 11:42 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate
I have said it before, in my area, Open houses don't work. Neither do Broker Opens, but my family misses me doing the Broker OPens because they got lots of food, left over.
Oct 15, 2007 12:19 AM
Bill Gassett
RE/MAX Executive Realty - Hopkinton, MA
Metrowest Massachusetts Real Estate
Biggest waste of time in our business. It is amazing that agents still try to promote this laim activity to sellers. Less than 1% of all homes sell due to an open house nationally - the proof is in the pudding :)
Oct 15, 2007 12:29 AM
Karen Anne Stone
New Home Hunters of Fort Worth and Tarrant County - Fort Worth, TX
Fort Worth Real Estate
Hi Susan:  In my opinion, the only way an open house works is if it is either right on, or just off a street with decent traffic.  It is really the same old sone... location, location, location.  Whatever traffic you get is a bonus.  Usually it is done to placate an impatient seller.  But, if that is the case, then the home is obviously not getting any traffice by itself.  So... bottom line.  If it's a great location, if it's very well priced, and if you've got a trail of open signs... then maybe an open house might bring some traffic.  Also, in the fall, check the football TV schedule.  If the home team is on TV... don't bother.
Oct 15, 2007 01:10 AM
Susan Walters
Keller Williams Realty, Ann Arbor, MI - Ann Arbor, MI
Thanks for all your comments!  I have a new strategy that I stumbled upon accidentally, brought to mind by your football game comment, Karen.  My office opens up most of the parking lot to University of Michigan football fans on Saturday game days - it is a convenient walk across a university golf course to the stadium.  Many of the fans appreciate the restrooms they can use in our lobby.  One day on floor time I saw this parade of fans in and out the door and realized I was missing an opportunity (while the phone was not ringing on a football Saturday).  I made up two signs in maize and blue saying, "Need to buy or sell?  My daughter is a University of Michigan student!"  I left a stack of business cards with a sign in each of the restrooms.  I counted the cards when the parking lot was emptied and found about a dozen cards had been taken.  Victory!
Oct 15, 2007 05:33 AM
Susan Walters
Keller Williams Realty, Ann Arbor, MI - Ann Arbor, MI

Thanks for all your comments Lance.  Yes, there are other opportunities in this arena besides the show, tell, hope-to-sell format I am currently operating under.

Years ago when I was renovating my kitchen, very hands-on DIY with my brother, husband at his 9-5, I said I would rather be the person with the ideas than the person doing the work.  He said he had no trouble seeing me there.  A good foundation in the real estate trenches will determine my next move.  I won't be doing real estate this way forever.

The first step has just been taken in that I am on the "Board of Directors" - the Keller Williams ALC in my office.  It is a position earned by accomplishment, not popularity.  I'll learn from more experienced agents and be a decision maker in our office this year.  I am already thinking big.  I just need to narrow the focus.  Can't do it all, much as I would like to, not yet anyway.  The one thing I do not have is fear.  Well, there's a second - I don't have a plan, "the big plan".  Still trying to define that.

The eBook is a great idea; my daughter expects to go into publishing when she finishes undergrad in December.  She has already been published.  I expect she will be a great resource, if we can work that closely.  Mother/daughter tension can be great!  If she lives in another city...yeah, that would work well.  She needs to see the money too.  Solid contract required.  Rambling again, my specialty. :)  

Jan 25, 2008 04:41 AM