Generational Differences

Real Estate Agent with United Real Estate TX #0552717

I just returned to Addison after a visit to see my Mom. It was her birthday, so I took a long weekend and flew to New Jersey.

At a few years shy of 90, my mother is still going strong, both physically and mentally.  But she's firmly rooted in the 20th Century. Let me count the ways.Yellow Pages

  • When my brother told me he couldn't take me to the airport, I headed for the computer to google limo services while Mom reached for the Yellow Pages.


  • I finally convinced her to get a cell phone (after a flat tire incident), but she only turns it on once a month. At least she keeps it in her purse. {Note to self: remind her to charge it.}


  • She has a hand-me-down laptop, but she won't use the Microsoft Word program on it. The old Remington typewriter next to it sees more action.


  • My brother and I bought her a new laptop last weekend after she told us the old one was painfully slow.  No wonder!  It was from 2003.


  • Her refrigerator is older than I am, and I'm pushing 60.  It is not frost free. She has to periodically turn it off and put pans of boiling water in the freezer to defrost it.


  • While I get caught up on the news on the Internet or TV, Mom still gets the newspaper delivered to her door daily.

It's wise to keep generational differences in mind when working with real estate clients, too.

Posted by

Lorrie Semler, e-PRO, GRI, SRES, CPRES, CRS
Addison Resident/Addison Specialist                                                      Subscribe Button
Real Service. Real Results. Real Estate.
United Real Estate

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Award for Best Residential Real Estate Agent.     

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Kathy Judy
Tri-Cities Real Estate retired - Ontario, OR

That's why I finally embraced texting and "facebook" communicating. 

Jun 30, 2011 01:07 PM #1
Lorrie Semler, REALTOR® in the Dallas area. Call/text 972-416-3417
United Real Estate - Addison, TX
Real Service. Real Results. Real Estate

Kathy: I finally joined the texting world when I changed cell phone carriers and got a plan that included text messages. 

Jun 30, 2011 01:13 PM #2
Brenda Mayette
Miranda Real Estate Group, Inc. - Glenville, NY
Getting results w/ knowledge & know-how!

Great post, Lorrie. At the first meeting I usually ask how new clients prefer to communicate & map out all of the possibilities. I've found this helpful regardless of age. Never assume!  I even recently negotiated an offer via text!! Who'd of thought?! Crazy but effective.  :-)

Jun 30, 2011 01:27 PM #3
Sussie Sutton
David Tracy Real Estate - Houston, TX
David Tracy Real Estate for Buyers & Sellers

My mom felt it was time to get a computer. She is 79 and all she can remember is how to turn it on. Too scared to do anything else.

Jun 30, 2011 01:53 PM #4
Richard Weeks
Dallas, TX
REALTOR®, Broker

Great point Lorrie.  The silent generation, the baby boomer, Gen X and Y all different. 

I don't know you mom; however I know she is a very special person.

Jul 01, 2011 12:06 AM #5
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