ORRA Leadership Institute: Day 2
Day 2 of the Orlando Regional Realtors Association (ORRA) Leadership class. Half-way through the course, and I can say that it's surely a far greater value than one could imagine for the measly $25 the thing costs. Folks tend to look at courses in one of two ways: courses that cost a lot of money, provide some good schoolin' and CE credits- and others that are free, give little education and no CE credits. The former have always been "better" than the latter.
That's what makes this course special-it's low cost yet valuable-. a rare case of one getting more than you pay for these days.
That said, the day did have it's highs and lows.....
Guy in the cowboy hat came back...yes, the guy from Day 1 came back. Indiana Jones returns....
Risk Management is very important, but also a real bore-fest...bore-tacular...bore-riffic....a real bore-a-palooza. This was good re-enforcement. Key point is that most claims associations don't have trouble with whack-jobs and their complaints, nor decisions so painfully obvious in their wrongfulness that they defy logic. Rather, the challenges usually come against decisions made which seemed rational and prudet at the time. That must remain the goal: do what seems right, and you're better positioned to fend off any challenges.
Media Skills: The news media can best be described as both "the boon and the bane" of our job. Who uses that term these days? Is this 2011 or 1911?
Understanding Leadership.... You have to figure out how to "get" to people- everyone's different, so the methods of leading must be consistent in fairness- yet tailored to be effective for each individual.
Trends...A good way to sum things up is that there are no "bad markets"- there are simply markets that you anticipate and markets that you don't.
The challenge today, tomorrow and in the future of our field remains clear: anticipate the market and any changes- and do it better than anyone else.