I hate to miss the phone when it rings. It's my lifeline to clients, family and friends. And I take it with me everywhere. (It beds down on its charger when I bed down for the night and we meet up again first thing in the morning.)
Yesterday I was with buyers when my phone rang. We were looking at a house and discussing an important point about the buying process at the time.
I try to always give my full attention to my client during our appointments, so even though it bothers me, I let the phone call go through to voice mail.
When we were done with the showing and I was headed back to the office, I checked for messages. Here was the call I missed:
"Hi. My wife and I are moving to your area. We're relocating. And, uh, we'd like to talk with you about looking at houses. We need to be in something before school starts this fall so please call me back. My number is..."
AND THEN HIS CALL DROPPED!
AS HUMORIST DAVE BARRY MIGHT SAY, I AM NOT MAKING THIS UP!
Unfortunately, his call came through as Private Caller so I couldn't even backtrack to get his phone number and return the call.
Now there's a poor guy who reached out for help and thinks I just didn't care enough to call him back.