And That's Why I Always Try to Answer My Phone When It Rings...

By
Real Estate Agent with RE/MAX Alliance in St.Louis' Illinois suburbs 475.122155

I hate to miss the phone when it rings. It's my lifeline to clients, family and friends. And I take it with me everywhere. (It beds down on its charger when I bed down for the night and we meet up again first thing in the morning.)

Yesterday I was with buyers when my phone rang. We were looking at a house and discussing an important point about the buying process at the time. 

I try to always give my full attention to my client during our appointments, so even though it bothers me, I let the phone call go through to voice mail.

When we were done with the showing and I was headed back to the office, I checked for messages.  Here was the call I missed:

"Hi. My wife and I are moving to your area. We're relocating. And, uh, we'd like to talk with you about looking at houses. We need to be in something before school starts this fall so please call me back.  My number is..."

AND THEN HIS CALL DROPPED!

AS HUMORIST DAVE BARRY MIGHT SAY, I AM NOT MAKING THIS UP!

Unfortunately, his call came through as Private Caller so I couldn't even backtrack to get his phone number and return the call. 

Now there's a poor guy who reached out for help and thinks I just didn't care enough to call him back.

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REMAX Preferred Partners is located at One 157 Center, Edwardsville, IL 62025, 618-791-8007 (direct) 618-655-1188 (office). We're easy to find on IL-157 in Edwardsville between Pasta House Co. and Shenanigans. Each office is independently owned and operated.

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Rainer
483,218
Chandler Real Estate Liz Harris, MBA
Liz Harris Realty - Chandler, AZ
#ChandlerRealEstateAgent

I would love to have my cell phone automatically transferred to my home phone when I walk in the door... this way ALWAYS answering would be so much easier!

Jul 08, 2011 04:55 PM #1
Rainer
483,218
Chandler Real Estate Liz Harris, MBA
Liz Harris Realty - Chandler, AZ
#ChandlerRealEstateAgent

By any chance did you try replaying the message a couple of times... sometimes I replay it and the entire message is actually there...

Jul 08, 2011 04:56 PM #2
Rainmaker
304,209
Liz Lockhart
Riverbend Realty, Cape Girardeau, MO - Cape Girardeau, MO
GRI, Cape Girardeau Real Estate

Ahh, that's a shame. sometimes, though, callers who block their numbers have to realize that it creates problems.

Jul 08, 2011 04:57 PM #3
Rainmaker
215,472
Nancy Milton Holtzscher
RE/MAX Alliance in St.Louis' Illinois suburbs - Edwardsville, IL
Edwardsville/Glen Carbon, Illinois Broker, REALTOR

Hey, Liz -- yes, I sure did try it a few times. It was just g-o-n-e, sadly.  I just need to have a phone chip implanted in my head, I guess.  Have a great night!

 

Jul 08, 2011 04:58 PM #4
Rainmaker
215,472
Nancy Milton Holtzscher
RE/MAX Alliance in St.Louis' Illinois suburbs - Edwardsville, IL
Edwardsville/Glen Carbon, Illinois Broker, REALTOR

Liz L -- That's a good point about blocked numbers. Let's re-think this....yep, it's his fault!

Jul 08, 2011 04:59 PM #5
Rainmaker
440,536
Eric Crane -- Your Full Service, Discount Fee Realtor®
DPR Realty LLC - Gilbert, AZ
Greater Metro Phoenix Arizona

Hi, Nancy -- that is one of the things that will drive you crazy.  The same thing has happened to me with some garbled messages.  If there is any justice, he will call you back.  I hope so!  Have a good weekend, Eric

Jul 08, 2011 05:39 PM #6
Rainmaker
215,472
Nancy Milton Holtzscher
RE/MAX Alliance in St.Louis' Illinois suburbs - Edwardsville, IL
Edwardsville/Glen Carbon, Illinois Broker, REALTOR

Thanks, Eric. Keeping my dialing fingers crossed.

Jul 08, 2011 05:53 PM #7
Rainer
244,050
Brenda Whitman, Live in Laramie Real Estate
Live in Laramie Real Estate, Laramie, Wyoming - Laramie, WY
Broker/Co-Owner, Laramie, Wyoming

Too bad!  Though I still think you did the right thing by paying attention to the customers right there in front of you...

Jul 08, 2011 06:19 PM #8
Rainer
247,841
Doug Bullwinkel
Envoy Mortgage, NMLS 6666 - Roseville, CA
Mortgage Loan Originator NMLS #281609

I hate it when that happens.  I hope he calls back soon so you both have a chance to get together. It's not your fault so don't beat yourself up over it. 

Jul 08, 2011 06:40 PM #9
Ambassador
2,200,163
Debbie Laity
Cedaredge Land Company - Cedaredge, CO
Your Real Estate Resource for Delta County, CO

I live with my phone, also. It never fails...the really important calls come when you are on the phone with someone else or taking a shower.

Jul 08, 2011 07:09 PM #10
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Edwardsville/Glen Carbon, Illinois Broker, REALTOR
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