When Lightening Strikes the Heart... Today, a seller stopped by my office to chat with one of my agents about short selling her home. In the course of the conversation, Mrs. Seller got very emotional and started to cry. It was a moment that moved everyone in the room.
This crazy market has affected so many people... good people, intelligent people, hard-working people. What has emerged from this storm is genuine raw emotion and human frailty. People are seeking answers to some very tough questions and we have the opportunity to offer them shelter of a different kind. Perhaps the answer should come in the form of a hug, or a kind gesture, or simply telling them that everything is going to be alright. There's something comforting in knowing that you're not alone in your circumstances and that somebody truly cares.
Sometimes, our professional courtesy must extend beyond the scope of our expertise. Not in the traditional sense... but in matters of the heart. In addition to selling real estate, we are counselors, psychologists, pastors, priests, visionaries and motivators. We help people see their way when there seems to be no way. We offer hope when there appears to be no hope. We display a sense of calm in the midst of the storm. And when lightening strikes the heart, we rise to the occasion by reaching out and touching someone. And when the storm finally clears, we help those around us pick up the pieces to their lives so they can begin again. That's what we do.