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Want Some Tips For Keeping In Touch With Your Clients and Prospects Easily?

By
Mortgage and Lending with PrimeLending, A PlainsCapital Company, Equal Housing Lender NMLS #217388

Want Some Tips For Keeping In Touch With Your Clients and Prospects Easily?

I was reading a post the other day on the LinkedIn Active/Rain Group. The question was "What are your ideas on post closing follow up with buyers and sellers? How often and for how many years?"

Andy Zoda commented "I'd say forever, though I haven't always done as well with this as I'd like over the last 11 years. Email systems are what I primarily use now, though I do feel I need to add a mailing proponent to my mix." Lisa Kolb said "I stay in touch until they say otherwise.(Which has never happened). I use direct mail and email touches."

For the past few months I've been using a program called Happy Grasshopper. Unlike traditional e-newsletters, the messages sent by Happy Grasshopper are designed as conversation starters, help you build relationships and help you get referrals. You simply edit and/or approve the messages before they are sent. They are delivered from your email address and all replies go directly into your inbox.

Even if your using other contact systems I think it's worth trying out. I've incorporated with some other systems I use. To try it click on Happy Grasshopper.

This system is good for all kinds of businesses to keep you in front of your customers and prospects.


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Alan Gross
Senior Mortgage Consultant

PrimeLending, A PlainsCapital Company
704 Quince Orchard Rd., Suite 230
Gaithersburg, MD 20878
Email: agross@primelending.com
Web: www.mtg-info.net
Web: www.DCMilitaryVALoans.com
NMLS#217388

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Comments (7)

Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thanks for the suggestion Alan. I will check it out.

Jul 13, 2011 09:26 AM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Thanks for sharing Alan, I've not been aware of this and it looks like a great way to keep in touch. How long have you been using it? Do you get any responses to the messages? 

Jul 13, 2011 09:46 AM
Alan Gross
PrimeLending, A PlainsCapital Company, Equal Housing Lender - Bethesda, MD
Loan Consultant

Andrea - It's relatively new. I started using it in May and have had some responses. What I like is that it's done for you and doesn't have real estate subjects which I thing gives you a higher open rate. To me it's about "keeping your name in their minds eye."

Jul 13, 2011 09:51 AM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Alan, thank you, i'll definitely check into it more.. the rates seem very reasonable. 

Jul 13, 2011 09:56 AM
Roy Kelley
Retired - Gaithersburg, MD

Thanks for sharing your tips.  Have a great weekend!

 Blooming for you!

Jul 15, 2011 10:11 AM
Nancy Pav
Century 21 Redwood Realty - Ashburn, VA
Nancy Pav, Your "GottaHave" Realtor

Hi Alan,

I like to mix it up when keeping in touch...a postcard, a mailer or a phone call. Anything that will keep your name in front of them.

Aug 04, 2011 03:27 PM
Alan Gross
PrimeLending, A PlainsCapital Company, Equal Housing Lender - Bethesda, MD
Loan Consultant

Nancy - I agree. You can't rely on just one method to keep in touch. And you need to do it on a regular basis. Out of sight is out of mind.

Aug 05, 2011 02:05 AM