Trinity Enterprises LLC a credit restoration company based in Orlando/ Winter Park Florida maintains a good reputation. In this blog we will reveal our secrets to success and maintain a good name. Proverbs 22:1 foundation of Trinity Credit repair services...
When the name credit repair is mentioned many lenders, mortgage brokers, consumer and bankers frown. Why is this so one might ask ? The credit repair industry has had a lot of fly by night companies. I personally do not feel that it was the businesses personal goals to rip off consumers however at some point and time operation failed and consumers suffer after paying their hard earned money. Credit Repair can be an effective tool at increase credit scores however a business such as this should have excellent business process and a work flow chart designed to meet the volume of the businesses sales. When I speaking regarding business process I say a credit repair company must have a full customer service staff, processors and enough attorneys to handle the work load, a director of operations and knowledgeable sales representatives. Call us today 407-831-2525 or Toll free 888-461-8555 x3
We here at Trinity have build many years of excellence by taking our customers need serious. Sometimes is it so that the consumer doesn't have a valid complaint however we still address their issues by saying " We understand your concern, however we do have a very clear refund policy. Never argue with a client, not they are not always right but at the end of the day it was their hard earned money in which pays the bills. Word of mouth travels faster than any form of advertisement in which you can invest in so take the extra time to explain and make the client happy. A lot of times you can excelate the call to another customer service representative and this generally tires the customer out and by that time they have voiced their concerns and are now happy. Credit Repair already has a bad reputation, the last thing that you need is a consumer speaking regarding the professionalism of your company. If you are a credit repair company and just so happened to find this blog, please do all of your sister companies a favor and help protect the name of credit repair. We have been in business for over 6 years now and with a great reputation we can make it decades.
A detailed refund policy always aids in ensuring that the clients are protected. You owe it to each client prior to the sale to explain the refund policy and how credit repair doesn't work the same for every credit repair client. Another tip is which I find value able is... Do not take on every client. Some clients are not a good it for credit repair. Identify the behavior pattern. If they client is rude in the initial consultation, protect your companies name and tell them that you may not be the correct fit for each other. Behavior patterns do not change unless something drastically happen and it's addressed. We have turned down many clients because of this and they do not understand why. We have even referred them to other credit repair companies. A "hot mess" client didn't just wake up on the wrong side of the bed, they have always been confrontational and argumentative. You will spend more time in money addressing their concerns so save your time and money, service clients who understand the value in your services.
These "hot mess" clients wont cooperate anyway. It is most likely that they will not send their results from the credit bureaus, open their lines of credit, open their credit monitoring site or even respond to phone calls from your customer service department. Trinity Enterprises LLC account manager are trained to decern the behavior pattern as we love good credit repair clients. If the client is currently past due on open accounts, have them pay their past due account and not pay you because the newly reported item will not be removed anyways. Some credit repair companies didn't care and knew the couldn't render results but still took on the credit repair client who didn't pay their existing bills. If the client doesn't have the funds to pay their bills aid them with a settlement letter or refer them to a reputable debt consolidation company.
I could go on for days as to good business practices however I want to get to the art of sewing and reaping. Some clients calls us emotionally wouldn't from divorce and other issues in which lead to damaged credit. We believe in the power of prayer and pray over each file prior to it leaving our office. Stop and pray with the client... Ask that God's perfect will be established over their life. A lot of people just need to be encourage and a form of spiritual counsel. This is how we make friends for life. We have even went as far as doing a credit repair file for free because God has lead to it be so. Giving free credit repair doesn't always mean a company will go into debt but its a way giving back to the community. We also give to the salvation army and here locally. It is our mission as a Christian Based Credit repair company. We should be the first to feed the hungry, cloth and house the homeless, pray for sick, encourage our brothers and sister because these are your future clients. God will honor your seed and you shall reap what you sew. Trinity Enterprises LLC believe that God will grant a second chance at financial freedom and that our clients will go on to be lenders and not borrowers.
Call us today at 888-461-8555 x3 or 407-831-2525
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