There Are No Emergencies in Real Estate.

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291
https://activerain.com/droplet/59gL

This post was inspired by Patricia Kennedy's Hey! Nobody Died on the Operating Table!

 

As a former Registered Nurse, I really do understand what an emergency is. In the beginning of my real estate career, I received a '911'  on my pager. Immediately I returned the call. It was an agent wanting to show one of my listings. When? The following Thursday.

"Why would anyone  use a '911' for an appointment?"  Her response.. "I wanted to make sure you got the message."  That was the last time I used my pager. I stated then and still today...

 There are no emergencies in real estate!

 

 There are no emergencies..HomeRome 410-530-2400

However, we have seen hysteria over so many situations including but not limited to....termites,  elevated radon levels, a failed septic system, FRT plywood, a Federal Pacific Electric panel, a missed appointment, a late appointment, a house left unlocked, lost keys,  lights left on, an unflushed toilet, a missed phone message, a lost key, a security system set off, as well as simple misunderstandings. 

We have seen breakdowns over delayed closings, failure to get a mortgage, dry settlements, discrepancies on the HUD 1 and I could go on with many other examples...but I think you get the picture.

Are they true emergencies? Are they life and death situations?  Of course not!

  But they can seem that way to a buyer or seller under tremendous pressure. If you are going to be successful handling these situations you need to understand the dynamics.  

I am convinced that much of this "hysteria" is caused by the stress of moving  and the high stress of selling a house!

How we, as professionals, handle this stress has to do with our own level of tolerance. If we are not bringing our 'A'  game to each and every situation... this stress/hysteria/emergency can escalate, damage relationships, delay, interfere, and jeopardize transactions. 

In this business I Don't Do Upset! because..

There Are No Emergencies in Real Estate!

 

                                                                               +++++++++++++++++

 

Margaret Rome

 

 

 

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Rainmaker
124,893
Anne Marie Malf
Malfi Marketing Solutions ~ for real estate professionals - Yardley, PA
Real Estate Marketing Consultant/Virtual Asst, Bucks County,PA

Margaret - I love your message and you're so right about there always being a way to work things out. I find the same to be true throughout all aspects of life - work,family, marriage and especially with children that when we remain calm it sets the tone for getting to a resolution. Thanks for sharing the positive message! ~Anne Marie

Jul 18, 2011 11:38 AM #16
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Anne Marie, So glad you like and understand the message...it is how we get through life.

Jul 18, 2011 12:25 PM #17
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Joni Bailey
Berkshire Hathaway Home Services - Anderson Properties - Huntsville, TX
Your Huntsville / Lake Livingston Area REALTOR®

It is important that in these "emergency" situations that WE remain in control of our emotions.  How we react is going to affect how the buyer and seller reacts. Thanks for the reminder. There are no emergencies in real estate! So we can all calm down!

Jul 18, 2011 04:25 PM #18
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
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Joni, You certainly have it figured out!

Jul 18, 2011 04:33 PM #19
Rainmaker
288,406
Tim Bradley
Contour Investment Properties - Jackson Hole, WY
Commercial Real Estate Expert in Jackson Hole, WY

I might make an exception for leaky gas pipes! But yeah, nobody ever died from a real estate deal. At least, none of mine!

Jul 18, 2011 04:35 PM #20
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Jeff Dowler, CRS
Solutions Real Estate - Carlsbad, CA
The Southern California Relocation Dude

Margaret

Well there are certainly lots of folks who behave as if there are plenty of emergencies in real estate. A big part of it is in how you handle the situation.

Jeff

Jul 18, 2011 04:39 PM #21
Rainmaker
638,444
DeeDee Riley
Lyon Real Estate - El Dorado Hills CA - El Dorado Hills, CA
Realtor - El Dorado Hills & the Surrounding Areas

You are so right, Margaret!  I guess that's where our problem solving skills come in handy!  Thanks for the reminder! 

Jul 18, 2011 05:02 PM #22
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

DeeDee, I just got off the phone with a screaming "emergency". Stress levels high..feelings were hurt. Tension was at its highest.

Deep breath...next.

Margaret

Jul 19, 2011 05:21 AM #23
Rainmaker
708,637
Petra Norris
Lakeland Real Estate Group, Inc. - Lakeland, FL
Realtor, Lakeland FL Homes for Sale

Margaret - No there is no "real emergency in real estate" and I would say that I can tolerate quite a bit.  However, I am stuck on a situation that I'm experiencing and have written a blog post about titled "I need your help - your opinion..." would love for your to express your opinion. 

Thanks :)

Jul 19, 2011 05:21 AM #24
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Tim, The leaky gas pipes is an emergency that we can deal with.

Jeff, Handling the "emergencies" is where our experience comes in.

Petra, I will go take a look and give you a call.

Jul 19, 2011 05:24 AM #25
Rainmaker
178,338
Gloria and Jason Belmonte
Prudential Fox&Roach The Belmonte Group - Rising Sun, MD
www.cecilcountyhomesearch.com

well said Margaret!

Jul 19, 2011 01:58 PM #26
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
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Gloria and Jason, Thanks for stopping by.

Jul 19, 2011 10:59 PM #27
Rainer
246,741
Doug Bullwinkel
Envoy Mortgage, NMLS 6666 - Roseville, CA
Mortgage Loan Originator NMLS #281609

Failure to plan is planning to fail.  The only emergencies that are in Real Estate are those that are created by those that are not proactive.  Yes there are issues that pop up such as appraisal issues, termite work and unexpected required repairs, but those don't have to turn into emergencies if they are handled properly.

Jul 20, 2011 08:28 PM #28
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Doug, We as professionals handle the situations so they don't turn into emergencies. Thnaks for stopping by.

 

Jul 21, 2011 03:57 AM #29
Rainmaker
130,606
Olga Diaz
COLDWELL BANKER TOMLINSON - Pullman, WA
Potter, Mng Broker, CRS, ASP, ePRO, ABR

Hi Margaret!  Great post!  I agree with you on the extreme comments, and calls we may receive as REALTORS.  Slow it down and take a breath....it can work out if one takes the time to look at the options.

Jul 25, 2011 10:51 AM #30
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Olga, Sometimes we do need to slow it down and take a few deep breaths. Thanks for stopping by.

Jul 25, 2011 12:19 PM #31
Rainmaker
840,583
Elyse Berman
Best Connections Realty, Inc. - Boca Raton, FL
PA, Boca Raton FL (561) 716-7824 CRS, ABR, GRI,ePR

Margaret Rome, Baltimore Maryland You are so right.  I say the same thing - there are no emergencies in real estate.  In court reporting, there were - we had deadlines for transcripts, sometimes overnight, and something was weighing in the balance.  I often see people get upset over things that are likely due to the stress of moving.  

Wishing you a happy and healthy new year!

Dec 31, 2014 09:25 AM #32
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Elyse Berman, PA, ABR, GRI, Realtor In nursing there were emergencies, in court reporting also. There is stress in real estate!

Dec 31, 2014 12:33 PM #33
Rainmaker
541,170
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

I'm certain I saw this post the first go-round, but I like how you shared it with the Advice to Newbies challenge. I'm not sure I agree. Real estate is certainly not life or death, but to the buyers and sellers involved, it's pretty darn important. I do what I can to keep everyone calm when situations occur outside our control.

Jan 18, 2018 05:18 PM #34
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Margaret Rome, Baltimore Maryland
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Pat Starnes, Brandon, MS We handle what others perceive as emergencies. It may be termites, a delay in closing, buyer remorse etc

Jan 18, 2018 05:29 PM #35
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