Mortgage brokers came in 9th in businesses that consumers most complain about

     I just read an article on Aol about the businesses that consumers most complain about.  Mortgage brokers came in 9th.  It said that 10,000 people complained to the BBB.  The most common complaint - not honoring the

promised rate or terms.

     I can only make one comment about this.  As a credit union employee, I am not allowed to charge an overage, so everyone gets the same best rate.  Here at Kinecta Federal Credit Union, service is our mantra.  We honor our rate quotes.

     If you refer me a client; I promise to give them the best possible service and the lowest rates and fees.  As a not for profit organization our profits go back to our members in the form of lower rates and fees.

     And I can close your loans in 21 days or less.

Sincerely,

Joshua Lee

Kinecta Federal Credit Union

(310)529-8046

jlee@kinecta.org