All good things must come to an end...

By
Real Estate Agent with RR and Company Realty, LLC / www.rrandcompany.com

A conversation occurs between a hard working Realtor and an excited Client.  The discussion covers preparations for a Friday closing... and then this gem emerges:

Client: "Ok, so our partnership ends Friday."

Realtor: "No.  You and I will be partners forever!  What's our next move?"

Client: "Nope, I'm breaking up with you Friday.  I will send tissues."

Ahhhhh, the joys of real estate sales.  I've learned that you've got to take the time to appreciate the humor, diverse personalities, and joys that we encounter almost daily.  This semi-sarcastic and wholly awesome buyer does not realize that you can't dump a good Realtor.  We might not talk for days, weeks, or months... but we'll be there.  And when you need us, we'll be ready to help and pick it up wherever we left off.

Not to mention:  Any client that prematurely dumps their Realtor before a house warming party is making a major faux pas.  We don't stay long and generally bring stuff you like.   :-)

Comments (86)

Bill Reddington
Re/max By The Sea - Destin, FL
Destin Florida Real Estate

Just got a call from someone we sold 5 years ago. So they do come back. Had a question about another property so maybe we will get to go for another ride.

Aug 10, 2011 05:58 AM
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker
When a buyer has finally found their new home and gone through all that entails, they often can't imagine ever moving again. But after a few years that may change. If we let them know we are always available to answer questions or help them or their friends and family, they will call us when they need something.
Aug 10, 2011 06:15 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

Lack of loyalty is a big mistake.  My regular customers that I know are looking for things get a first notice about anything that pops up.

Aug 10, 2011 07:17 AM
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Great post!  Best of luck with your next housewarming party!

Aug 10, 2011 07:33 AM
Anonymous
Anonymous

I think this should be taken as a compliment. The fact that you can interact with your customers on this level of sarcasm shows a client relationship that has fostered a level of comfort and humor. Typically from my sales background I will tell you this type of client is usually the one who will talk you up the most. Keep your head up for some referrals.

Aug 10, 2011 09:40 AM
#71
Ellen Kippel
Weichert Realtors - Suffern, NY
Licensed NY and NJ realtor 914-588-2365

Why were they so emphatic?  I would be insulted and hurt by that comment, after all my hard work.  You're a better person than I am. 

Aug 10, 2011 10:31 AM
Carrie Sampron
Home Smart Realty Group - Highlands Ranch, CO
ABR SFR & Kathy Sampron (303) 931-3629 Highlands R

Roger: They remember you when they can't find paperwork they need two years after they close and call you and of course you have it and are delighted to email the docs right then. Whatever, whenever!! Carrie

Aug 10, 2011 10:58 AM
Michael Singh,Broker
Singh Real Estate - Corral de Tierra, CA

At least she didn't use the "its not you its me" line

Aug 10, 2011 11:25 AM
Patric Santo Pietro
RE/MAX First Realty - Metuchen, NJ

Ha ha you're right - they should at least wait until after they get a closing gift.

Aug 10, 2011 01:27 PM
Kay Van Kampen
RE/MAX Broker, RE/MAX - Springfield, MO
Realtor®, Springfield Mo Real Estate

I feel like 50% of our clients are short term relationships.  I don't mind some of them, while others I really hate that our relationship is over......but you're right!  They can't get rid of us that easy!

Aug 10, 2011 01:50 PM
Lee Potts
Aloha Group Maui - Lahaina, HI
The smarter we work, the luckier you get.

That is a pretty funny post.  Maybe because we are out in the middle of the ocean and most of our clients are on the mainland, we usually have a pretty long courtship before they are actually ready to buy something.  As a result we get to know each other and usually become friends and meet up whenever they make it to Maui.

Hang in there.

Lahaina Lee

Aug 10, 2011 02:20 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Love the post! How I wish my first broker had taught me NOT to "break up" with clients at the closing.

Put those people on your "sphere of influence" list and keep in touch with them at least quarterly - forever!

By making sure they know where you are and how to find you, you'll not only get their business when they're ready to make another move, you'll get their referrals.

 

Aug 10, 2011 02:42 PM
Claudia Carrington
RE/MAX St. Croix - Christiansted, VI

Roger,

Awesome first feature, congrats.  Not sure if the client has a great sense of humor.

Aug 10, 2011 03:02 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

Too funny. We're like a loyal dog. You can kick us but we'll still love you.

Aug 10, 2011 03:37 PM
Anonymous
Anonymous

Did you ask the client why he/she was givingthe ring back to you?  It's good they waited until ATER the closing to say farewell.

Aug 10, 2011 04:06 PM
#82
Gerard Gilbers
Higher Authority Markeing - Asheboro, NC
Your Marketing Master

Sounds like long term commitment issues!! Great post.

Aug 10, 2011 06:04 PM
Mike Mayer
Mike Mayer, Broker/Owner - i List For Less Realty, LLC - Lafayette, LA

There are occasions when the relationship breaks down and one party or the other looks forward to the "conclusion" of the sale transaction. It happens...

Aug 11, 2011 12:59 AM
Claude Labbe
Real Living | At Home - Washington, DC
Realty for Your Busy Life

I often hear from my clients in the subsequent weeks...they miss the interaction, the buzz of the thrill if you will. A few times this year already, I've had people call with nothing to say other than "hey, how are you..."

Those are simply the more aggressive ones who've not yet heard from me, since I am usually more relaxed and give them a few weeks to themselves.

Yup, we're quite a breed...

Aug 12, 2011 06:28 PM
Karen Bernetti
Southington, CT

This is a great story - you and your buyer's both have a great sense of humor - they're yours for life

Aug 16, 2011 12:43 AM
Kasey & John Boles
Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com - Boise, ID
Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties

That's sweet.  Sounds like a good relationship with a little sarcastic twist.  It's hard to get rid of us if we like you as a person and a client!

Aug 22, 2011 08:59 PM